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Best Western Plus Riviera

2.5 star property

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Photo gallery for Best Western Plus Riviera

Exterior
Free daily buffet breakfast
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
15 El Camino Real, Menlo Park, CA, 94025
  • Stanford Shopping Center
    ‪2 min walk‬
  • Stanford University Medical Center
    ‪19 min walk‬
  • Stanford University
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Riviera

Hotel with free breakfast, near Stanford University
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Best Western Plus Riviera offers 37 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Riviera. During your stay, you're just a quick walk from Stanford Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Stanford University and a few minutes from Stanford University Medical Center
Best Western Plus Riviera offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Riviera. Free self parking is available.

This Menlo Park hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Riviera
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Motel
Best Western Plus Riviera Motel Menlo Park
Best Western Riviera
Best Western Menlo Park
Best Western Plus Riviera Hotel Menlo Park
Menlo Park Best Western
Best Plus Riviera Menlo Park
Best Western Plus Riviera Hotel
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Hotel Menlo Park

Best Western Plus Riviera Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 645 reviews
Rating 8 - Good. 218 out of 645 reviews
Rating 6 - Okay. 100 out of 645 reviews
Rating 4 - Poor. 36 out of 645 reviews
Rating 2 - Terrible. 34 out of 645 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hanoi

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was very friendly. Very convenient location close to Stanford grocery stores and shopping..
Stayed 3 nights in May 2025

8/10 Good

Roseann

Travelled with family
Liked: Staff & service
Breakfast was more than a continental but not as good as I hàve had from previous Best Westerns. I love how the toilet paper and tissue were made into flowers :) convenient location near food and other leisure activities.
Stayed 1 night in Apr 2025

10/10 Excellent

Johanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Saphire

Stayed 1 night in May 2025

8/10 Good

Abigail

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and although this is a very dated property, the rooms were nice & the beds were comfortable.
Stayed 1 night in May 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Stanford
Stayed 2 nights in May 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Everything was great. Shower pressure was amazing! Parking a little tight.
Stayed 1 night in May 2025

10/10 Excellent

Joon, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
facility itself was overally good enough, but the payment i made to Expedia was an extortion, not being able to accept this , i paid much more than what it supposed to be
Stayed 2 nights in Apr 2025

10/10 Excellent

ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Aykhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Second time I"ve stayed there. Despite the doors facing the outside, I feel safe and it's so clean and modern. Staff are generous and kind. The free breakfast is amazing. Robot coffee machine and waffles...and a breakfast steward to help you with anything you might need.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
This was a very positive stay. Friendly, clever, and helpful. The breakfast was good. Love it. Will stay again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Clairen

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the narrow covered parking area. I damaged/scraped my truck when trying to park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cute, breakfast was amazing, staff were outstanding
Stayed 1 night in Apr 2025

2/10 Terrible

Zijun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret to leave this slightly negative review here. On the last day before check-out, my room was not cleaned. One clerk explained that it was due to the system being down, while another told me they don’t offer cleaning the day before check-out. These inconsistent explanations were a bit confusing and frustrating. A manager assured me they would be in touch to resolve the issue, but unfortunately I haven't received the follow-up. I’m sorry to leave this message here, but I hope the hotel can work on improving its communication and service.
Stayed 5 nights in Mar 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025