2/10 – Ungenügend
john
26. Nov. 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
we booked to stay here for work on the 15th November on arrival the first thing to hit us was the smell disgusting oil smell the smell hits you as soon as you enter, the property unfortunately didn't get any better. the stair carpet was frayed and stained and dirty, the dining table which was dirty and stick yuk was pushed up right in front of the sofa bed so was unusable. the kitchen flooring had great big tear marks in it! the rest of the property was in pretty much in the sane shabby dirty condition. reached out to the company to get refund straight away they took no responsibility whatsoever. we booked another property at our own expense and left. at considerable cost to us. we rand and emailed the company they refused to accept responsibility and refused the refund and did not reply to emails we sent. we have asked our bank for charge back and were truly shocked how this company's customer service is! do not book this property, we booked through expedia who stated we had to get in touch with pass the property. never book with this company spare yourself the disappointment, stress and hassle.
john
Aufenthalt von 6 Nächten im November 2025