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Gonville Hotel

4.0 star property
VIP Access

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Photo gallery for Gonville Hotel

Lunch, dinner served; Italian cuisine, garden views
Lounge
In-room safe, desk, laptop workspace, iron/ironing board
Lunch, dinner served; Italian cuisine, garden views
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Spa
  • Air conditioning

Explore the area

View in a map
Gonville Place, Cambridge, England, CB1 1LY
  • Place, University of Cambridge
    ‪1 min walk‬
  • Place, Parker's Piece
    ‪1 min walk‬
  • Place, Cambridge Corn Exchange
    ‪9 min walk‬
  • Airport, Cambridge (CBG)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double or Twin Room, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Walk-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double or Twin Room, Walk-in Shower

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, Walk-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Walk-in Shower

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Bathtub

Superior Double Room, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Feature Room Premier

Feature Room Premier | In-room safe, desk, laptop workspace, iron/ironing board

Feature Room Premier

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Feature Room

Feature Room | In-room safe, desk, laptop workspace, iron/ironing board

Feature Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Feature Room Deluxe

Feature Room Deluxe | In-room safe, desk, laptop workspace, iron/ironing board

Feature Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King or Twin Room with Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Classic King or Twin Room with Bathtub

  • Sleeps 2

View all photos for Classic King Or Twin Room With Shower

In-room safe, desk, laptop workspace, iron/ironing board

Classic King Or Twin Room With Shower

  • Sleeps 2

View all photos for Feature King Room

In-room safe, desk, laptop workspace, iron/ironing board

Feature King Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Superior Double Room 1 Double bed

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room 1 Double bed

  • Sleeps 2

View all photos for Classic Double Room with Shower

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room with Shower

  • Sleeps 2

View all photos for Classic Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room

  • Sleeps 2

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Double Room with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room with Balcony

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Feature Premier Room

Coffee and/or coffee maker

Feature Premier Room

  • Sleeps 2

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About this property

Gonville Hotel

Hotel with a full-service spa, steps from University of Cambridge
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and free use of bicycles.
Gonville Hotel offers 92 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gonville Hotel. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine at Gonville Kitchen, a theme restaurant with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body wraps, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the central location
  • Steps from University of Cambridge and Parker's Piece
  • Cats and dogs welcome for a fee (restrictions apply)
Gonville Hotel offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and coworking spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Gonville Hotel. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Gonville Kitchen – Overlooking the garden, this theme restaurant specialises in Italian cuisine and serves lunch and dinner.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 28 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Gonville Kitchen

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 28 per night
  • Pet fee: GBP 35 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Gonville
Best Western Gonville Hotel
Best Western Plus Gonville
Best Western Plus Gonville Cambridge
Best Western Plus Gonville Hotel
Best Western Plus Gonville Hotel Cambridge
Gonville
Gonville Best Western
Gonville Hotel
Hotel Gonville
Gonville Hotel Cambridge
Gonville Cambridge
The Gonville Hotel
Gonville Hotel Hotel
Gonville Hotel Cambridge
Gonville Hotel Hotel Cambridge

Gonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vernon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly and professional service! Highly recommend! Will stay again for sure!
Stayed 3 nights in Aug 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Caroline

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

NGO CHEUNG OWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the swan on my room, best hotel ever
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Stayed 1 night in Aug 2025

4/10 Poor

debby

Travelled with partner
Disliked: Staff & service
I have respectfully addressed the many issues with a polite reception lady who listened to concerns and said she has adjusted bill. However nasty x 2 staining on beige carpet, total chaos at breakfast (50 min wait for hot drinks alone) staff not appearing to be trained in any form of customer service, lack of cleanliness in bar area, long wait in empty bar does make me remember we have choices where we stay. Lift was out of order too. Waiting on part. Hence our GF room - layout was not the best and bed being less than 2 feet from opaque bathroom glass door was not a good design in any way (could clearly see someone sitting on loo) Sink to shower door was also very tight in space (fat or pregnant - be warned it’s a v v painful squeeze) Sliding glass door of bathroom was off runner, shower needed re-siliconing (as leaked into toilet base causing a slip hazard), a/c didn’t work (tho a fan in wardrobe), requested softer pillows on door hanger left in room - never received any so overlooked. Finally I booked and paid extra for a late 2pm check out - was called x 2 & door visited at 11.20am to “hasten our exit” 🙈. And asked for a Bentley trip - was told to email bentley@gonvillehotel.co.uk. Did that. Now home after 3 day trip - not heard a thing from them. That part really sucked for old fella. It was an overall very disappointing stay I’m afraid. Shall look at other hotels also when I next book corporate staff rooms.
Stayed 2 nights in Aug 2025

4/10 Poor

michelle

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Uncomfortable in Cambridge

Lovely atmosphere. Nice size room, very small bathroom. The air did not work after calling the desk twice and no fix. We resorted to calling for a portable fan so that we could sleep for the night.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Very nice boutique type hotel.
Stayed 5 nights in Aug 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all round, lift was broke qnd issue with expedia not paying the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra, Rumburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and staff!
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff .. couldn’t do enough to help! Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was down and had requested a pick up of my luggage and no one came- then attempted to contact multiple different ways and could not reach anyone. Room was great, breakfast was delicious. Down elevator/ hard to contact was frustrating.
Stayed 1 night in Aug 2025

10/10 Excellent

Cy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation with friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tervor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Tiny double room, with little space between foot of bed and wall. Tiny bathroom. Wardrobe shallow and only short hanging space. Worst feature was broken air conditioning on a warm humid night. Lift also broken but fortunately we didn’t have heavy luggage. Beware if booking through Expedia that breakfast isn’t included.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Mieke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again- however would be good if guest could control the AC and having one person at the front desk made wait times long for check in and other needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Cambridge. I would stay again and recommend the Gonville hotel.
Stayed 1 night in Jul 2025

8/10 Good

Narinder

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome and speedy check in. The room was small and the bathroom tiny. Poor lighting made the room dark and the dark wardrobe without a functioning light in it made it difficult to locate anything in it. There was no ironing board or iron but the steamer worked well. Disappointingly there was no coffee machine. The toiletries smelt lovely as did the hotel upon entry. Breakfast had good choices but unfortunately my cooked breakfast was missing an item. Pleasant stay despite a few small niggles would absolute recommend staying here for the location and the excellent staff.
Stayed 1 night in Jul 2025