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SureStay by Best Western Cambridge

3.0 star property

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Photo gallery for SureStay by Best Western Cambridge

Lobby
Lobby
Indoor pool
Exterior
Desk, laptop workspace, iron/ironing board, travel cot

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2307 Southgate Parkway, Cambridge, OH, 43725
  • Place, The National Museum of Cambridge Glass
    ‪4 min drive‬
  • Place, Dickens Victorian Village
    ‪4 min drive‬
  • Place, Mosser Glass
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible, Bathtub (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay by Best Western Cambridge

Hotel with free parking, near The National Museum of Cambridge Glass
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
SureStay by Best Western Cambridge offers 71 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Cambridge. During your stay, you'll be close to The National Museum of Cambridge Glass. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from The National Museum of Cambridge Glass and 6 minutes from Mosser Glass
  • Pets welcome for a fee
SureStay by Best Western Cambridge offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SureStay by Best Western Cambridge. Free self parking is available.

This 3-star Cambridge hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 624 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Cambridge
Sleep Inn Hotel Cambridge
Sleep Inn Suites

SureStay by Best Western Cambridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 325 out of 589 reviews
Rating 8 - Good. 160 out of 589 reviews
Rating 6 - Okay. 64 out of 589 reviews
Rating 4 - Poor. 23 out of 589 reviews
Rating 2 - Terrible. 17 out of 589 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable! The shower had great water pressure, breakfast was super! We enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Brendon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place to stay no problems at all.
Stayed 1 night in Oct 2025

6/10 Okay

Larry

Stayed 1 night in Oct 2025

6/10 Okay

Pam

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and updated. Very nice clean breakfast area. Staff are kind and responsive. Great place!
Stayed 1 night in Oct 2025

6/10 Okay

richard k

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had lots of dog hair in the carpet. Also found a dog turd behind the chair. Had to wait for the desk person upon check In and check out because they were busy doing other duties. Breakfast was terrible. NOT HAPPY.
Stayed 1 night in Oct 2025

4/10 Poor

Jacqueline

Liked: Cleanliness
Disliked: Staff & service
There was no hot water when i checked in. I told the front desk who claimed they fixed it. The next morning the water was barely warm.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

david, HOLLY SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Thomas P

Liked: Cleanliness, staff & service, room comfort
The only complaint if you want to call it one was the doors. They were so hard to open. Getting into the room door was not as bad because you pushed it open. But when leaving the room it was like there was someone holding it closed on the other side. Just too much effort and hard to get things out the door because it wanted to shut.
Stayed 1 night in Oct 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and staff nice. Its currently being renovated to a best western and pool heater didnt work. Cery clean and comfortable bed.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Comfy bed. Pillows need updated.
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our room was not cleaned during our start
Stayed 3 nights in Sep 2025

6/10 Okay

Scott, Idaho Falls

Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

8/10 Good

Shana, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet. The main entrance and elevator could use maintenance. Breakfast was not extravagant, but good.
Stayed 1 night in Aug 2025

6/10 Okay

Davis C

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
The staff was fantastic. The room was clean. Disappointed that the pool was down and apparently has been for sometime that was the reason we had specifically booked this hotel. The front doors were broken which from the looks of the other reviews its been broken for a bit also. It would be a great hotel if they could get the things fixed that they needed fixed.Wpuld definitely be willing to stay again next time hopefully they have that stuff fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but over priced for that night
Stayed 1 night in Aug 2025

6/10 Okay

John

Adequate
Stayed 1 night in Jul 2025