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SureStay by Best Western Camp Verde

2.5 star property

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Photo gallery for SureStay by Best Western Camp Verde

Premium bedding, desk, laptop workspace, iron/ironing board
Bar (on property)
Free breakfast
Bar (on property)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1550 W Highway 260, Camp Verde, AZ, 86322-7011
  • Place, Montezuma Well National Monument
    ‪3 min walk‬
  • Place, Verde Valley Archaeology Center and Museum
    ‪3 min drive‬
  • Place, Cliff Castle Casino
    ‪3 min drive‬
  • Airport, Prescott, AZ (PRC-Prescott Municipal)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Property grounds
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includes taxes & fees
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About this property

SureStay by Best Western Camp Verde

Hotel in Camp Verde with free breakfast and 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a corner/local shop. Self parking is free. Other amenities include free breakfast and a vending machine.
SureStay by Best Western Camp Verde offers 46 air-conditioned accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Camp Verde. During your stay, you're just a quick walk from Montezuma Well National Monument. Free breakfast, free self-parking and laundry facilities are available.
  • Free breakfast offered
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include convenience store, laundry facilities and a vending machine
  • Just a 4-minute walk from Montezuma Well National Monument and a 4-minute drive from Cliff Castle Casino
  • Dogs welcome for a fee
Free breakfast is available. The business-friendly SureStay by Best Western Camp Verde also features a vending machine, laundry facilities, and a corner/local shop. Self parking is free. A complete renovation of SureStay by Best Western Camp Verde was completed in January 2023.

This Camp Verde hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day, plus a deposit of USD 50 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Copper Hotel, Surestay Collection By Best Western Hotel
The Copper Hotel, Surestay Collection By Best Western Camp Verde

SureStay by Best Western Camp Verde Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 201 reviews
Rating 8 - Good. 47 out of 201 reviews
Rating 6 - Okay. 42 out of 201 reviews
Rating 4 - Poor. 11 out of 201 reviews
Rating 2 - Terrible. 22 out of 201 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, convenient to town.

Comfortable stay here, but rooms weren't very sound proofed, could hear doors slamming in the morning. It would be nice to have a few more breakfast options. For example hard boiled eggs, and biscuits and gravy. Overall clean, and beds were comfortable. Staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Staff & service
Stayed 11 nights in Aug 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, free breakfast and coffee, great knowledgeable staff and helpful
Welcome 🙏
Stayed 1 night in Jul 2025

2/10 Terrible

Randi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Uncomfortable bed. Water is slimy in shower. felt gross when leaving
Stayed 1 night in Jul 2025

8/10 Good

Rose

Stayed 1 night in Jun 2025

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very quite and pleasant place to stay ...and the indoor pool was amazing
Stayed 2 nights in Jul 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything's was great clean rooms. The pool was closed while we were there. But Everything else was good coffee and donut and bagels in the morning was good.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Kay

Disliked: Property conditions & facilities
The staff was very friendly and helpful. The property was old and looked it. The Wifi only worked near the lobby, so I couldn't work on my computer in my room. That was a big problem.
Stayed 2 nights in May 2025

10/10 Excellent

Lucinda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and caring and kind, the hotel was beautiful, clean, and very well kept !
Stayed 1 night in May 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Amenities
The room was very clean. The sheets were very white. Everything was perfect. I do recommend.
Stayed 1 night in May 2025

10/10 Excellent

Taralyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well kept.
Stayed 1 night in May 2025

6/10 Okay

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel policies are somewhat ridiculous and the price you pay for this hotel is well beyond the quality. I have stayed at Motel 6’s with the same quality for better prices.
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here, unless you have no other options

Garbage management. Not willing to help and have strong lack of customer service. We had to cancel last minute due to an unforeseen issue. Hotels.com stated it’s all up to the hotel for any refunds, hotel stated you have to go through hotels.com. A lot of back and forth. Additionally, both the hotel and hotels.com cited strict cancellation policies, which to their credit is plainly listed. Please understand that all hotels have discretion to cancel a reservation or not. Even if it goes against the stated policies. I had two nights booked and originally they stated the full two nights for both rooms will be charged the full price. After multiple conversations between me and them, me and hotels.com, and them and hotels.com the management informed me that they could cancel/change the reservation for at least the second night. Charged only for the first night. For over an hour on the phone, they both stated that there is nothing that can be done. No mention of changing the reservation to avoid the full charge. They had plenty of opportunity to mention this up front. Just like most hotels, there are policies in place to avoid empty rooms when they could be fully booked. But based on the conversations, they were willing to hide any possible options to ensure the full amount is charged. The Copper Hotel is not a place to stay. They are willing to lie to you.
Stayed 2 nights in Apr 2025

4/10 Poor

Shelley

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Working on upgrading property but not quite there.
Stayed 1 night in Apr 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

kevin

Disliked: Property conditions & facilities
Pool wasn’t working
Stayed 6 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location fit our need perfectly . Great staff
Stayed 1 night in Apr 2025

2/10 Terrible

Hadi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My stay at The Copper Hotel, SureStay Collection by Best Western in Camp Verde, AZ, was nothing short of a nightmare. This property has issues that make it not just uncomfortable but downright unsafe, Accessing the second floor requires climbing steep steps—14 from one side of the building and 21 from another—without any flat resting areas. While I’m not certain about Arizona’s building codes, this design seems to violate regulations in many U.S. states and poses a significant hazard. The hotel’s condition is unacceptable. The office furniture and the interior—including the rooms—was outdated and unclean. Worst of all, the building allows unauthorized access through a second entryway. Noise was constant throughout the night, coming from neighboring rooms, the refrigerator, and plumbing. Around 3:00 AM, I was awakened by someone persistently knocking on a nearby door—at least eight times. When I opened my door to investigate, I noticed a young girl wandering the hallway. Disturbances continued with loud partying from other rooms. The staff added to the unpleasant experience. The morning front desk attendant was dishonest, shortchanging me by $3 during a transaction. Adding insult to injury, I checked into another hotel the following day, which was cleaner, more modern, and charged nearly half the price of The Copper Hotel. Overall, I urge federal and state agencies to inspect this property and consider enforcing a demolition order.
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personable and friendly welcome

The clerk who checked us in was very personable and pleasant. Had suggestion for eating out, and offered to help us with luggage.
Stayed 1 night in Apr 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

sheryl, Maple Ridge

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For one night it was ok. Nice staff and service. Some repairs need to be done, stubbed toe on tile in bathroom where transition was missing from floor. Hair in tub. Beds worn.
Stayed 1 night in Apr 2025