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Heron's Landing Hotel

2.5 star property

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Photo gallery for Heron's Landing Hotel

Land view from property
Family Penthouse, 2 Bedrooms, Ocean View | View from room
Family Penthouse, 2 Bedrooms, Ocean View | Living room | Flat-screen TV
Family Penthouse, 2 Bedrooms, Ocean View | Balcony
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Place, Campbell River Museum
    ‪3 min drive‬
  • Place, Torii Gate
    ‪3 min drive‬
  • Place, Maritime Heritage Centre
    ‪3 min drive‬
  • Airport, Campbell River, BC (YBL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(59 reviews)
  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom | Pillow-top beds, free WiFi, bed sheets

Basic Suite, 1 Bedroom

7.8 out of 10
Good
(18 reviews)
  • 56 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Penthouse, 2 Bedrooms, Ocean View

Family Penthouse, 2 Bedrooms, Ocean View | View from room

Family Penthouse, 2 Bedrooms, Ocean View

8.4 out of 10
Very good
(9 reviews)
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Suite, Air conditioning, Ocean View

Superior Suite, Air conditioning, Ocean View | In-room dining

Superior Suite, Air conditioning, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Economy Room

Pillow-top beds, free WiFi, bed sheets

Economy Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Comfort Suite, Air conditioning, Ocean View

Comfort Suite, Air conditioning, Ocean View | Pillow-top beds, free WiFi, bed sheets

Comfort Suite, Air conditioning, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Heron's Landing Hotel

Suburban hotel with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a computer station are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front desk safe and a vending machine are on-site.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Heron's Landing Hotel. During your stay, you'll be within walking distance of Torii Gate. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Torii Gate and a few minutes from Campbell River Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Heron's Landing Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Campbell River hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Heron's Landing Hotel.

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 399 out of 974 reviews
Rating 8 - Good. 373 out of 974 reviews
Rating 6 - Okay. 127 out of 974 reviews
Rating 4 - Poor. 36 out of 974 reviews
Rating 2 - Terrible. 39 out of 974 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sherrie-Lynne

Little parking for the amount of rooms. Space great.
Stayed 4 nights in Sep 2025

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Cleanliness

Hotel very old, which we knew. But carpets in hallways very stained. Hotel smelled musty, maybe even moldy. Lack of security and hard to find someone at the front desk.
Stayed 2 nights in Sep 2025

6/10 Okay

Pat

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wanted to like this hotel but found it in need of updating, carpets old, room needed painting and major cleaning. No A/C, just a noisy fan on a warm September evening. Our toilet broke and it wasn’t repaired until the evening, even though we reported it in the morning. We stayed 2 nights and no one came in the room to give clean towels the second day, we had to ask for them. The staff are trying their best but can only do so much. The breakfast was ok, all we needed.
Stayed 2 nights in Sep 2025

6/10 Okay

Karolyn

Disliked: Staff & service
Loud partying well into the morning, right next door.
Stayed 1 night in Sep 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Christa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an interesting property. But the plumbing in the bathroom needs to be updated - the toilet ran almost constantly. We stayed in a 2 twin bed room.
Stayed 1 night in Sep 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Unwelcome environment
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
staff are always great , my dog was comfy not nervous or barking
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Facilities need upgrades and better maintenance.
Stayed 2 nights in Aug 2025

6/10 Okay

Christine

Travelled with partner
Disliked: Staff & service, amenities
Right across from the beach. Some friendly staff. I would have liked more variety for breakfast same everyday we stay
Stayed 5 nights in Aug 2025

6/10 Okay

Marianne

Travelled with partner
Disliked: Amenities
There is no one to ask questions or help ...no staff except 9-5 . Clean but very old and no air conditioning. Hard to find ice machine . Disappointed for the cost
Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel has no air conditioning, very very hot rooms!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Anita

Stayed 1 night in Aug 2025

8/10 Good

Kaitlin

Travelled with pets
Liked: Cleanliness, staff & service
Clean and convenient older hotel. A little bit noisy between rooms (could hear other rooms and regular hallway noise) but the breakfast was great. Not enough parking for all cars if the hotel is full, but there is street parking available too.
Stayed 5 nights in Aug 2025

6/10 Okay

Sharlene

Breaky was great. One employee scowled at me when I entered the property, she had parked in the middle of the driveway and didn't appreciate that I needed half the driveway to enter. All other staff, including reception were so friendly so I don't think scowling lady fits in. Older rooms, a bit pricey for what the rooms are, clean. For a better price I would go back.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Edmonton

Stayed 1 night in Aug 2025

6/10 Okay

Vanya

The beds were clean and very comfortable. The kitchen was great to have. We had enough dishes and cooking utensils to get by, but the kitchen was poorly stocked. There was a great amount of space, like a full one bedroom apartment. Huge walk in closet. There was no air conditioning, so we kept our windows open which unfortunately meant we smelled lots of marijuana from close by. There are a few permanent residents in the hotel. The indoor car park was nice in the rainy weather we had. This hotel is showing its age, but it worked well for us.
Stayed 6 nights in Aug 2025

6/10 Okay

Judi

The location was good but the room was very noisy because of the highway and also had an unpleasant mildew odour in it. Breakfast was barely adequate.
Stayed 1 night in Aug 2025

6/10 Okay

Leanne

Liked: Staff & service, property conditions & facilities
Everything was fine except I was there when it was 30 degrees and there is no ac. I was on bottom floor and couldn’t leave door open for fresh air.
Stayed 5 nights in Aug 2025

6/10 Okay

Min-Wei

Stayed 1 night in Aug 2025

2/10 Terrible

Sandra

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Priscila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Jul 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right across the water, the view is amazing! Staff are friendly and super helpful. Our room comes with a full-size kitchen, which is great for traveling with a family.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

C. Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and much larger than I expected. Was great having a functioning kitchen it was an added bonus. I will definitely rebook here next time I come to town.
Stayed 3 nights in Aug 2025