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Hotel Serrano

3.5 star property

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Photo gallery for Hotel Serrano

Free daily buffet breakfast
In-room dining
Reception
Superior Double Room | Minibar, individually furnished, desk, laptop workspace
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160
  • Place, Galeria de Arte Assis Chateaubriand
    ‪5 min walk‬
  • Place, Parque do Povo
    ‪12 min walk‬
  • Place, Acude Velho
    ‪16 min walk‬
  • Airport, Campina Grande (CPV)
    ‪19 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, individually furnished, desk, laptop workspace

Deluxe Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, individually furnished, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, individually furnished, desk, laptop workspace

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, laptop workspace

Deluxe Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, individually furnished, desk, laptop workspace

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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  • Kids’ pool
4.3 out of 5, Excellent, 971 reviews
The price is CHF 39
includes taxes & fees
12 Jul - 13 Jul
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About this property

Hotel Serrano

This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hotel Serrano offers 65 air-conditioned accommodations with minibars and designer toiletries. This individually furnished accommodation has separate sitting areas. 32-inch Smart televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Serrano. During your stay, you're just a quick walk from Galeria de Arte Assis Chateaubriand. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Serrano
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Within a 10-minute walk of Galeria de Arte Assis Chateaubriand and Campina Grande History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Hotel Serrano. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Campina Grande hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Serrano – This restaurant specialises in international cuisine and serves dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande

Hotel Serrano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 401 reviews
Rating 8 - Good. 112 out of 401 reviews
Rating 6 - Okay. 27 out of 401 reviews
Rating 4 - Poor. 7 out of 401 reviews
Rating 2 - Terrible. 2 out of 401 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at the heart of the city. Quite convenient and great customer service. Near by shopping, restaurant and hospital.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

JOSE BOAVENTURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom

atendeu as expectativas
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, amenities
Hotel perfeito , quarto espaçoso e limpo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emanuel Miguel

Liked: Cleanliness, staff & service, amenities
Equipe solícita e simpática, quarto limpo e bem organizado, e também gostei do café da manhã servido! Muito bom!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Quarto confortável, com cama grande e espaço suficiente para três malas (2 pequenas e 1 grande). Café da manhã ok, sem muita variedade mas com tapiocas saborosas. Equipe educada. Talvez o único defeito do hotel seja um elevador com capacidade para quatro pessoas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia. Só poderia melhorar na variedade do café da manhã.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, amenities
Quarto, atendimento , localização e café da manhã perfeitos
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Hotel no centro da cidade, mas muito limpo em todos os ambientes, funcionários simpáticos e prestativos, bom café da manhã, quarto amplo, com cama boa, bons lençóis/toalhas. Vale a pena!!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities
Café da manhã muito bom, localização, limpeza
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria do Socorro de Lucen

Liked: Cleanliness, staff & service, amenities
Tudo perfeito.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, Cafe da manhã top e estacionamento adequado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

IRACI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tomamos café da manhã Pois viajamos cedinho. Foi só uma pernoite de uma viajem longa
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gedida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!!! Muito limpo, funcionários muito simpáticos. O café da manhã é muito bom, tinha muita variedade de frutas.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Raquel da cozinha é excepcional,… educada, simpática e prestativa. Parabéns
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alcindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Excelente hotel! Boa localização, confortável e com um ótimo café da manhã! A equipe está de parabéns!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

paulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOM E CONFORTÁVEL

Muito bom. Sempre retorno a este hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luiz Antônio

Liked: Cleanliness, staff & service, property conditions & facilities
As atendentes super atenciosas, quarto limpíssimo, confortável, café da manhã bem variado, tudo organizado. Parabéns ao hotel. Primeira vez nossa e voltaremos outras vezes.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo correu bem, hotel muito bom e com bom Star. Café muito bom e bom quarto
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Maria de Fátima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O que nao gostamos é que a lixeira do banheiro não tinha tampa e estava vazando água do box para fora.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Jedison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
O hotel tem boas instalações e uma equipe bastante gentil e prestativa. O café da manhã é maravilhoso, cheio de opções regionais. Quarto espaçoso e confortável. De negativo: o Wi-Fi é inviável, funcionando bem apenas nas áreas comuns. E a água do banheiro demorava horas pra aquecer: um desperdício ecológico para a sociedade, e econômico para o hotel. Também não são disponibilizados cobertores nos quartos apesar de estarmos na estação chuvosa do Nordeste.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Herlyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, ótimo café da manhã.
Stayed 1 night in Jun 2025