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Holiday Inn Express Canandaigua - Finger Lakes by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes by IHG

Exterior
Free daily buffet breakfast
Point of interest
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Place, Roseland Waterpark
    ‪8 min walk‬
  • Place, Canandaigua Lake
    ‪11 min walk‬
  • Place, CMAC Performing Arts Center
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Canandaigua - Finger Lakes by IHG

Hotel with free breakfast, 8-minute walk to Roseland Waterpark
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers 75 accommodations with DVD players and a safe. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canandaigua - Finger Lakes by IHG. During your stay, you're just a quick walk from Roseland Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Roseland Waterpark and Kershaw Park
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. The business-friendly Holiday Inn Express Canandaigua - Finger Lakes by IHG also features gift shops/newsstands, laundry facilities, and a corner/local shop. Free self parking is available.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Canandaigua Finger Lakes by IHG
Holiday Inn Express Canandaigua Finger Lakes an IHG Hotel
Holiday Inn Express Canandaigua - Finger Lakes by IHG Hotel

Holiday Inn Express Canandaigua - Finger Lakes by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and looked good but there were not enough parking spaces!! Each night we stayed there was a fight for a spot
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Colette

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bed is very very comfortable, but the smell is horrible. It does not smell clean. I can a hard time, dealing with the smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, average holiday in . Clean .
Stayed 2 nights in Sep 2025

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in. No issues. Unusally quiet throughout the night with two weddings going on.
Stayed 1 night in Sep 2025

8/10 Good

CURTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ronald R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Aug 2025

8/10 Good

Talin

Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, like the 11 am check out.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter W, Stamford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to the park on the water it’s lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and close to venue

Fast check in even on a busy concert day. Front desk staff were very helpful. They have a phone number for someone that can drop you off/ pick you up from venue otherwise walk if you can. Very clean and comfortable room. Nearby restaurants and breweries.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Charged twice for the room

There was confusion during check in and was told the card used on hotels.com was not processing and then had me give another card. Now I have 2 room charges on 2 separate cards and the hotel has been extremely unhelpful with getting this resolved despite hotels.com customer service reaching out on multiple occasions and providing photos of the dual charges. Avoid this hotel. Plenty of others close by.
Stayed 1 night in Aug 2025

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double booked rooms

The desk clerk Amber informed me that i double booked rooms through Hotels.com for this stay. Not sure how this happened. I only intended to book one room. She instructed me to cancel one of the bookings and Holiday Inn would not charge Hotels.com for the cancelled room. Thank God Amber caught this and was able to help me out. Now i have to see if Hotels.com will refund my money.
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey

Room had a little smell to it?
Stayed 1 night in Sep 2025

10/10 Excellent

Alan, St Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecpxcellent. The breakfast service was excellent and professionally care for.
Stayed 1 night in Sep 2025

8/10 Good

Corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok

It's ok if you're staying over for a show at CMAC. When we first arrived the room straight up smelled like a swamp. We were on the side of the building that had a marsh so the room reeked like algae and fishy swampwater. Once the air was turned on, it slowly went away. The place was surface clean but you could tell it hadn't been deep cleaned in a while. The carpets could use a good steam cleaning. Overall not a bad place to crash for a night but definitely not a place I would want to spend multiple nights in. Staff was beyond friendly and helpful and breakfast was decent.
Stayed 1 night in Jun 2025

8/10 Good

Mary, Antwerp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Drew

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025