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AVA Resort All Oceanfront - All Inclusive

5.0 star property
VIP Access

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Photo gallery for AVA Resort All Oceanfront - All Inclusive

Free minibar, in-room safe, desk, blackout curtains
Exterior
Suite, Oceanfront | View from room
Free minibar, in-room safe, desk, blackout curtains
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(24 reviews)
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Bedrooms

  • 123 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

Free minibar, in-room safe, desk, blackout curtains

F&F Sundeck Suite

8.8 out of 10
Excellent
(8 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Bedrooms

  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Free minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Penthouse)

  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 155 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Oceanfront (Gala)

  • 126 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Couples)

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Oceanfront King Accesible | Free minibar, in-room safe, desk, blackout curtains

Oceanfront King Accesible

  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 3 Bedrooms

  • 167 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 4 Bedrooms

  • 166 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Gala)

  • 86 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(41 reviews)
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (Penthouse)

  • 168 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Room Deluxe with Sea View

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 4

Quadruple Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4

Double Suite Superior with Sea View

  • 46 sq m
  • Sleeps 2

Double Suite Superior with Sea View

  • 55 sq m
  • Sleeps 2

Family Suite -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Family Suite -5 guests- Superior with Sea View

  • 59 sq m
  • Sleeps 5

Double Suite Luxury With Sea View

  • 84 sq m
  • Sleeps 2

Family Suite -6 guests- Luxury with Sea View

  • 127 sq m
  • Sleeps 6

Quadruple Suite Luxury with Sea View

  • 124 sq m
  • Sleeps 4

Family Suite -6 guests- Luxury with Sea View

  • 124 sq m
  • Sleeps 6

Family Suite -8 guests- Luxury with Sea View

  • 167 sq m
  • Sleeps 8

Family Room -8 Guests- Luxury With Sea View

  • 167 sq m
  • Sleeps 12

Family Room -6 guests- Luxury with Sea View

  • 155 sq m
  • Sleeps 6

Family Suite -6 guests- Luxury with Sea View

  • 170 sq m
  • Sleeps 6

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About this property

AVA Resort All Oceanfront - All Inclusive

Luxury resort on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at AVA Resort All Oceanfront - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request
AVA Resort All Oceanfront - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at AVA Resort All Oceanfront - All Inclusive, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Drinking and dining options include 14 restaurants, 2 coffee shops/cafes, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park or swim in the 6 outdoor pools
  • Indulge with body treatments, hydrotherapy or deep-tissue massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and kayaking
  • 8 minutes by car from Riviera Cancun Golf Resort and 12 minutes from Delfines Beach
Some rates at AVA Resort All Oceanfront - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of AVA Resort All Oceanfront - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury AVA Resort All Oceanfront - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun resort.

Guests are served a free full breakfast daily from 7:00 AM to noon.
AVA Resort All Oceanfront - All Inclusive has 14 restaurants on site.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at AVA Resort All Oceanfront - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort All Oceanfront - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-004237/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Reviews

AVA Resort All Oceanfront - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 666 reviews
Rating 8 - Good. 120 out of 666 reviews
Rating 6 - Okay. 73 out of 666 reviews
Rating 4 - Poor. 35 out of 666 reviews
Rating 2 - Terrible. 47 out of 666 reviews

Reviews

10/10 Excellent

Ashley Yanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. All the videos and pictures did them justice. It’s just so much better in person. The food was amazing. The drinks were always coming. And the staff was very helpful. Always asking you at least three times a day if you need anything through call or text. The room was always cleaned every time we came back from anywhere. And there was always something to do there so you’ll never have a dull time. 10 out of 10 will definitely go again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lacy ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter for her 19th birthday they took cake and wine to our room it was so sweet. I live it there. The workers are amazing I will be going back n
Stayed 4 nights in Aug 2025

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Christine Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service at AVA. The beach was a disappointment however that is beyond AVA’s control.
Stayed 7 nights in Aug 2025

2/10 Terrible

Anthony, Gresham

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
For a new resort, the level of cleanliness was shocking. Our room had mold in the shower and the AC barely worked, making it uncomfortable. A portion of the resort seems abandoned, with unfinished ceilings and a strong mold odor in those areas. If you don’t have a reservation, you won’t get dinner—even though this wasn’t clearly communicated beforehand. All the meat dishes taste overwhelmingly like propane, as if drenched in it, making them nearly inedible. The buffet food was undercooked and cold, which raises serious safety concerns. The staff speaks very minimal English, so we constantly had to rely on Google Translate, which made even basic communication difficult. I’ve stayed at over 10 resorts in Cancun, and this was by far the worst. Overall rating: 1/10. Do yourself a favor and book elsewhere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laidelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place evening theaters, who shows were amazing food was amazing. Drinks was amazing. Top shelf liquor beds were comfortable rooms were nice and clean. The whole thing the building is very clean, lots of people serving on you. Good, very, very good service. We also enjoyed all the little Starbucks shops. Lots of snacks, frappuccinos, lattes, cappuccinos, anything you can think of if this was where it's got it. All the kids club was amazing. Lots of activities for them to do the activities in the big pool, kayaking, right? Paddleboarding, the floating.everything was amazing. Yeah.
Stayed 7 nights in Aug 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Our family just came back from Ava Resort the food was really good and the staff were friendly. The beach isn’t as beautiful as in the Hotel Zone, but the color is better than the beaches at resorts outside the hotel zone. The front part of the water looks like a typical beach color, but further back you can see a hint of mint, similar to the Hotel Zone, so the view isn’t bad at all. We were having a pleasant time there. Since there were quite a few negative reviews, I was a bit doubtful at first, but overall, I’m satisfied. The only downside is that the seaweed smell isn’t very pleasant. Other than that, we are happy with our stay. ✨none of my family has had any issues like food poisoning or stomach problems. Some negative Google reviews mentioned that the rooms weren’t cleaned on time, but in our case, housekeeping has come twice a day without fail. They even call from time to time to check if we need anything. Everyone here is so genuine and kind, which has made our trip really pleasant. At Chez Moi, our server Jesus was really nice, and our concierge Diego took such great care of us that we felt comfortable and happy throughout our stay.
Pool snack
Room service
Blue Hawaiian
Stayed 4 nights in Aug 2025

8/10 Good

Nora

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Araceli

Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony Jose

Stayed 3 nights in Aug 2025

2/10 Terrible

Saghav

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver very inconvenient I have to call 6 times to get my room cleaned.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Nestor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot ask for more. Everything was superb
Stayed 8 nights in Aug 2025

8/10 Good

Yuliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that we were told since we booked with Expedia we had to check in at a separate area and we were sold to after a long day of traveling I don’t want to buy a timeshare I want to go straight to my room
Stayed 4 nights in Aug 2025

10/10 Excellent

Yordy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great SPA was 10/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was lovely, many places to sit that were shaded. There was opportunity for a variety of activities. We did an art class. We did kayaking. We did an astronomy class. We did mixology class. We went to the evening shows. The magician show was particularly good and engaging.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Hosnieh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Dhjoanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter recently had her sweet 16 there and I cannot say enough good things about their concierge they went above and beyond to decorate our room with balloons that we ordered. And it was already there when we checked in despite the short amount of time we requested it. Abigail, I believe her name was even delivered her cake in the restaurant where we ate dinner. She’s excellent! Unfortunately, the downside of our stay was The buffet food was NOT delectable (it sucked)! The restaurants only open for dinner so we have to eat the buffet food. Not a lot of options either. I’ve been to many hotels who have a huge and delicious selections so this one did not impress us at all. Chez MOi was super delicious and became our favorite. The hotel itself is massive and clean. The staff were excellent except for some of the desk receptionists who can improve in their social skilll—a little bit snotty. You cannot swim in their beach. Although they clean it, it still has a lot of seaweed and brownish algae. It reeked when we were there. However, the pool makes up for it. It’s an endless stretched of seawater. The staff on the pool were attentive and helpful. There are some limitations where you can swim bec they segregate the vacation package owners and the regular customers. The spa was amazing. The hotel itself is still under construction so they can still improve. Warning though, they will let you purchase their vacation packages. I was one of them. No regrets. ;)
Stayed 4 nights in Aug 2025

10/10 Excellent

Xhuljan

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort with lots of things to do for kids and adults
Stayed 8 nights in Aug 2025

10/10 Excellent

tshering

Stayed 4 nights in Aug 2025

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our family vacation to Ava exceeded expectations! The customer service everywhere was a 10/10 and they made it their mission to ensure we had the best time! We spent five nights in August with our kids, 11 & 15, on their first trip to Cancun. The F&F suite was ideal, and the resort felt unique, walkable, and packed with indoor activities across both the north and south sides. The kids loved the pool, teen lounge, food, laser tag, and bowling, while my husband and I enjoyed the daily entertainment at the north pool, the gym, coffee shop, and relaxing spa massages. Dinners at Black Iron, Veranda, and Kita were outstanding. As loyal Unico 2087 guests, we were pleasantly surprised by how much we enjoyed Ava as a family stay. Although the sargassum was unsightly and occasionally smelled bad (not Ava’s fault), and music played frequently (which we expected), neither detracted from our experience. The only downside was that poolside food and buffet-only breakfast and lunch options could have been better. Overall, we would recommend Ava and would happily return!
Stayed 5 nights in Aug 2025