See all properties

BOK21

3.0 star property

Choose dates to view prices

Photo gallery for BOK21

Exterior
Building design
Exterior
Terrace/patio
Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Bonampak, Cancun, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪9 min walk‬
  • Place, Las Palapas Park
    ‪11 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Habitacion Doble Individual

Free WiFi, bed sheets

Habitacion Doble Individual

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Habitacion King

Free WiFi, bed sheets

Habitacion King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Suite

Habitacion Suite | Free WiFi, bed sheets

Habitacion Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers
Hotel Kavia Plus Cancun
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 549 reviews
The price is CHF 56
includes taxes & fees
18 Mar - 19 Mar
Hotel Kavia Plus Cancun

About this property

BOK21

Concierge services, tour/ticket assistance and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided.
BOK21 offers 42 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include a shower and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at BOK21, you're just a quick walk from Ceviche Square. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge and tour or ticket assistance
  • Just a 1-minute drive from Plaza Las Americas and 5 minutes from Ultramar Ferry Puerto Juárez
BOK21 offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 83 to 119 for adults and MXN 83 to 119 for children

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • 6 steps to reach entrance
  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BOK21

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults and MXN 83 to 119 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

BOK21 Hotel
BOK21 Cancun
BOK21 Hotel Cancun

BOK21 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 99 reviews
Rating 8 - Good. 28 out of 99 reviews
Rating 6 - Okay. 11 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 9 out of 99 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff were great ,rooms were clean ,if you're gonna be out all day ,this is the place ,is within 10 minutes of all beaches in Cancun and alll major tourist attractions but the best part is super cheap you can't beat it.is a simple room with a nice bed , bathroom,ac,tv for the price it's great .would recommend if you just want a bed and a bathroom and are gonna be exploring Cancun
Stayed 6 nights in Dec 2025

10/10 Excellent

Ramon V

Stayed 6 nights in Dec 2025

10/10 Excellent

XAVIER

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

8/10 Good

Adam

Stayed 2 nights in Dec 2025

10/10 Excellent

Gazigy

Liked: Cleanliness, staff & service, amenities
Súper! Muchas gracias. Nos gustó mucho la atención. Y la ubicación del hotel está súper bien. Muchas gracias
Stayed 3 nights in Nov 2025

10/10 Excellent

Esthevenson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5stars
Stayed 5 nights in Oct 2025

10/10 Excellent

Ashoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Aug 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a convenient location within walking distance of shop, restaurant and entertainment
Stayed 3 nights in Aug 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 3 nights in Jun 2025

4/10 Poor

miguel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately the sliding doors on the balcony are not noise proof.there is lots of traffic in front of the hotel.late at night it very noisy its very hard to sleep through out the night.
Stayed 8 nights in Jul 2025

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una buena opcion, para pasar una o dos noches.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Stayed 1 night in Jun 2025

6/10 Okay

Viridiana

Travelled with partner
Disliked: Amenities
Confortable
Stayed 7 nights in Jun 2025

10/10 Excellent

David, Miami

Stayed 7 nights in Jun 2025

10/10 Excellent

Pearly selvaran

Stayed 2 nights in May 2025

10/10 Excellent

Ashoka

Liked: Cleanliness, amenities, property conditions & facilities
CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking
Stayed 2 nights in Jun 2025

8/10 Good

ROSARIO

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

YOUNG HAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for car traffic noises, everything is okay. Good price good deal.
Stayed 4 nights in May 2025

2/10 Terrible

shakir sabah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt enjoy the stay at the hotel it was very noisy all day and night the car noise and motor cycle its like you sleeping outside the old cleaning lady was nice and she did what she can to keep the room clean but the sheet and pillows and stan markers on them the was something new for me to see and experience the WIFI was very slow and keep disconnecting and once i contact the staff or the owner the msged me on WhatsApp he said he never had the experience before and wrote everything in capital latter like am suppose to care with these lies i go and look at the reviews of the hotel and every problem i stated was the same problem people were having then he wanted to charge me an extra day when i was out at 7 am for my flight if you get the room facing the street you wont be able to sleep i had to get anther place for the last 5 days of my trip it was really a waste of money this hotel for and was not happy with it are their staff at all DO NOT RECOMMEND TO ANYONE TO HAVE THIS EXPERIENCE
Stayed 10 nights in Apr 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service

No hubo servicio de agua corriente

La atención muy bien, la habitación limpia, cómoda y amplia. El problema fue que justo esa noche se nos informó que no contaba con agua porque el suministro se descompuso y prometieron que al día siguiente muy temprano se restablecería, pero no fue así
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 7 nights in Mar 2025

10/10 Excellent

Rafaela Natividad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bonito, iluminado, céntrico, todo súper. Alta calidad por el precio. El único pero a considerar es que está en una avenida muy transitada y puede ser un poco ruidoso.
Stayed 1 night in Jan 2025