Beach Palace - All Inclusive

VIP Access

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Where to?

Dates

July 2025

August 2025

On the beach, white sand, sun-loungers, beach umbrellas

5 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Popular amenities

Explore the area

Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

La Isla Shopping Mall
‪6 min walk‬
Cancun Interactive Aquarium
‪10 min walk‬
Cancun Convention Center
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, down duvets, free minibar

Superior Deluxe Lagoon View

41 sq m
Lagoon view
Sleeps 2
1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

99 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

Excellent

39.7 sq m
Lagoon view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

Exceptional

41 sq m
Ocean view
Sleeps 2
1 King Bed

Superior Family Deluxe - Kids & Teens Free

Wonderful

82 sq m
Lagoon view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

59 sq m
Ocean view
Sleeps 4
1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

Very good

41 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Family Suite -6 guests- Standard with Lake View

Lake view
Sleeps 6
2 Double Beds and 1 King Bed

Suite with Ocean View

Ocean view
Sleeps 4
2 Single Beds and 1 King Bed

Suite Junior with Sea View

Sea view
Sleeps 2
1 King Bed

Room Standard with Sea View

Sea view
Sleeps 4
2 Double Beds

Room Standard with Lake View

Lake view
Sleeps 4
2 Double Beds

Suite Presidential with Sea View

Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool
All-inclusive
Spa
Kids pool

for 1 room

includes taxes & fees

6 Aug - 7 Aug

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Catch some rays at the beach or spend the day relaxing at Beach Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.

Beach Palace - All Inclusive offers 287 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Beach Palace - All Inclusive. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.

Free full breakfast served daily
Free WiFi
Free valet parking and self-parking
Enjoy international cuisine at Tequila, one of the property's 5 restaurants and 4 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Indulge with massages, facials or body scrubs at the spa
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the family-friendly amenities and the pool
Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes on foot from La Isla Shopping Mall
Airport shuttle service available for a fee

Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Beach Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

Guests are served a free full breakfast daily from 7 AM to 11:30 AM.

Tequila – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bocelli – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Wok / Agra – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Smokehouse – This restaurant specialises in Latin American cuisine and serves lunch and dinner. Open daily.

Tavola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Free full breakfast available daily 7 AM to 11:30 AM
2 poolside bars
4 bars/lounges
5 restaurants
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Bocelli
Smokehouse
Tavola
Tequila
Wok / Agra

Things to do

3 hot tubs
3 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Playground
Sauna
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra bed
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Facials
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Doorbell and phone notification
Handrails in stairways (100 centimetre high)
Lift (90 centimetre wide door)
Magnifying mirror
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
15 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Jetted bathtub
Towels provided

Entertainment

Smart TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (return)
Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Beach Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Beach Palace

Beach Palace Cancun

Beach Palace Resort

Beach Palace Resort All Inclusive

Beach Palace Resort All Inclusive Cancun

Beach Palace Hotel Cancun

Beach Palace Resort All Inclusive All-inclusive property Cancun

Beach Palace Resort All Inclusive All-inclusive property

Beach Palace - All Inclusive Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Luis

Travelled with family

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach is gorgeous at this resort.

Stayed 8 nights in Apr 2025

10/10 Excellent

James, Clarksville

Travelled with family and small children

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very happy with this resort, no complaints whatsoever. Will definitely consider coming back again!

Stayed 5 nights in Apr 2025

2/10 Terrible

Azizaj

Travelled with family

23 Apr 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The property is old and dated and set to close for repairs soon. I wish I had known this before I booked my vacation here. The photos of the resort are misleading. It sits next to N abandoned hotels that was falling apart. There was construction debris around the property. The beach was dirty and was only cleaned on our last two days there. The beach chairs were too close to one another. You could not have any privacy. Beach also had huge waves during our stay. Never booking this side of the hotel zone again. The food was just awful. No variety and it seemed like the breakfast leftovers were served again for dinner. Not a lot of fruits during lunch; never saw any mangoes. Also, buyer beware of their “free” day pass to the Moon Palace. Get ready for aggressive sales tactics. They will test your patience A LOT before giving you those passes. Also, the beach at the Moon Palace was brown, not the turquoise blue you’d expect. Enjoy eating at 27 restaurants. Never staying in these resorts again. It was the worst vacation ever!

Stayed 5 nights in Apr 2025

6/10 Okay

Ikeyia

Travelled with family

23 Apr 2025

Foods selections could be better ! The hotel will be closing down and will be renovated so I’ll definitely go back to try out the new hotel once it is ready

Stayed 5 nights in Apr 2025

6/10 Okay

Orgelent

Travelled with family, Travelled with family and small children

23 Apr 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The hotel was very outdated. The pictures are deceiving,they're from when the hotel was build. The staff is very friendly. The buffet food could have more varieties. The beach is the best part,although it seemed to be with seaweed, big waves and very windy( not suitable for little kids). There were shows every night.

Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities

Stayed at the Beach Palace spring of 2025. Overall it was a very good experience. The place itself is very clean. It is quite outdated and in need of a facelift but nothing that dampened the vacation. At least for our stay, it was mostly families there which was super cool as I was there with my wife and two sons 12 and 13. The food overall was very good. There were a few things here and there that were not so great but it’s a huge menu and the majority of the items are well better than average. The coffee could be better, the tacos were awesome. The beach was very nice. There is some seaweed there but not as bad as some made it sound and there were workers cleaning it off the beach. There were always servers there offering us drinks and food which can be ordered right to the beach making things super convenient. The pools were fine as well. Need a little bit of work but they were very clean. We went to a few shows and they weren’t the greatest but worth going. They had a karaoke night which was cool just wish it was a bit longer for the kids sake. They had more fun with it than the adults. The highlight of out trip for sure was the staff. All staff would get an A in our book. Every staff person there was super nice, very freindly and attentive to our family. The service was always outstanding. The staff was always very helpful. Every meal we ate either at a restaurant or buffet, we were treated great. The staff absolutely makes the experience worth it.

Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family and small children

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was VERY clean. Zero complaints

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Apr 2025

6/10 Okay

Ryan

Travelled with family

20 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Lack of clarity around pricing for additional services.

Stayed 7 nights in Apr 2025

10/10 Excellent

Christa

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Megan

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Chun Yan

18 Apr 2025

Liked: Property conditions & facilities

The grand palace is better

Stayed 4 nights in Apr 2025

10/10 Excellent

HuiYan

17 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and safe place

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

17 Apr 2025

Stayed 5 nights in Apr 2025

8/10 Good

Nicholas

Travelled with group

16 Apr 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

This hotel is being shut down in September I believe to be remodeled. It’s old. I’d hold off on stay till the remodel. Staff was great. Food was alright but 5 out of 6 dinners took 90 mins to two hours out of the night so be ready. Also, cleaning services left our room door open. The hotel confirmed it was their staff that did it. They offered us $70 credit if we signed an NDA agreement. Yeah that’s not cool. Feel like they could have done better than that since they left all of our cash and passports open to anyone. Our room was also located in front of the elevators so many people had acess.

8/10 Good

Nicole

Travelled with family

16 Apr 2025

Liked: Staff & service

Stayed 3 nights in Apr 2025

8/10 Good

Nayely

Travelled with family

15 Apr 2025

Liked: Cleanliness, staff & service, amenities

The servers are really nice and friendly food is the best

Stayed 3 nights in Apr 2025

10/10 Excellent

Tammi

15 Apr 2025

Stayed 6 nights in Mar 2025

8/10 Good

Jonathan

Travelled with family and small children

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The upgrade didn’t happen

Stayed 5 nights in Apr 2025

10/10 Excellent

Armen

Travelled with family, Travelled with family and small children

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All amazing

Stayed 6 nights in Apr 2025

10/10 Excellent

Ahmed, Ottawa

Travelled with family

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a very good experience Two adults and two kids

Stayed 3 nights in Apr 2025

10/10 Excellent

Yang

Travelled with family, Travelled with family and small children

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.

10/10 Excellent

Sara Beth

Travelled with family

10 Apr 2025

Liked: Cleanliness, staff & service, amenities

The beach was fabulous!!! The food, service and cleanliness were top notch. The property needs some love. It is rundown but does not take away from the other pieces of it that were amazing!! Mono was our favorite. A taco restaurant would be a fantastic addition to the property. We will be coming back after renovations!!

Stayed 6 nights in Apr 2025

6/10 Okay

Monica

Travelled with family

8 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was old need updating, bugs in my room and limited dining options.

Stayed 4 nights in Apr 2025

Beach Palace - All Inclusive

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Photo gallery for Beach Palace - All Inclusive

Popular amenities

Explore the area

Room options

View all photos for Superior Deluxe Lagoon View

Superior Deluxe Lagoon View

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

View all photos for Family Suite -6 guests- Standard with Lake View

Family Suite -6 guests- Standard with Lake View

Suite with Ocean View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Room Standard with Sea View

Room Standard with Sea View

View all photos for Room Standard with Lake View

Room Standard with Lake View

View all photos for Suite Presidential with Sea View

Suite Presidential with Sea View

Similar properties

Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive

About this property

Beach Palace - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Beach Palace - All Inclusive Reviews

Reviews

Excellent

8.6/10