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City Express Plus by Marriott Cancún Aeropuerto Riviera

3.5 star property

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Photo gallery for City Express Plus by Marriott Cancún Aeropuerto Riviera

Outdoor pool
Restaurant
Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Business centre
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506
  • Place, Grand Outlet Riviera Maya
    ‪5 min walk‬
  • Place, Xoximilco
    ‪14 min walk‬
  • Place, Moon Palace Golf Club
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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City Express By Marriott Cancun Aeropuerto
Cancun
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 852 reviews
The price is CHF 60
includes taxes & fees
15 May - 16 May
City Express By Marriott Cancun Aeropuerto

About this property

City Express Plus by Marriott Cancún Aeropuerto Riviera

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
City Express Plus by Marriott Cancún Aeropuerto Riviera offers 120 accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they enjoy City Express Plus by Marriott Cancún Aeropuerto Riviera's proximity to the airport. During your stay, you're just a quick walk from Grand Outlet Riviera Maya. You'll find features such as free breakfast and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • 10.3 mi (16.5 km) from Delfines Beach and 11.4 mi (18.3 km) from Puerto Morelos Town Square
City Express Plus by Marriott Cancún Aeropuerto Riviera offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee.

A 24-hour business centre and meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly City Express Plus by Marriott Cancún Aeropuerto Riviera. Self parking is free.

This 3.5-star Cancun hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
City Express Plus by Marriott Cancún Aeropuerto Riviera has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 469 out of 1007 reviews
Rating 8 - Good. 186 out of 1007 reviews
Rating 6 - Okay. 142 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 126 out of 1007 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great stay great room amazing staff will stay again
Stayed 1 night in Feb 2026

6/10 Okay

Kim

Stayed 1 night in Jan 2026

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
Staff was great and the airport shuttle was convenient. At first appearance, the hotel looks fine. But the hallway floors need replacing and the linens were torn and stained. The pool is not as pictured. The cabanas barely had cushions and if they did, they were ripped and unusable. The pool loungers were also broken. The pool area is a complete disappointment. The hotel did feel safe and secure and there was a restaurant and breakfast which I didn't use.
Stayed 1 night in Jan 2026

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness
Friendly. Clean. The toilets don't really flush so I'm glad we were there for only 10 hours.. But it's close to the airport and the air conditioning worked well. So there's that. We also got a shuttle back to the airport which was very helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in and airport transfer was good but thought I’d already paid . I had to pay another 87 pesos when I checked in . I hope they also don’t charge me tomorrow when I check out . Other than that good experience so far . Just staying the night and then off to the moon palace early tomorrow morning
Stayed 1 night in Jan 2026

8/10 Good

Juan Carlos

Stayed 1 night in Jan 2026

6/10 Okay

Juan

Stayed 1 night in Jan 2026

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, no hot water, inconvenienced area to stay
Stayed 1 night in Jan 2026

4/10 Poor

NICK, LAS VEGAS

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2026

2/10 Terrible

Indiyah

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were Never changed, had big Urine stains. Called multiple front multiple times for towels and never received. Lady at the front desk was very rude and unprofessional. They also charged me for days i wasnt there
Stayed 1 night in Jan 2026

4/10 Poor

Pedro

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

2/10 Terrible

Indiyah

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They Never changed the comforter or sheets. We called multiple times for towles and never received them. Ypung lady at the front desk was very rude and unprofessional. My card was charged for the days I wasnt there. The sheets had old Urine stays all over. The pool was not cleaned until we decided to get in and they added some yellow liquid that was all. The edges of the pool are falling off.
Stayed 2 nights in Jan 2026

8/10 Good

Jody

Stayed 1 night in Dec 2025

4/10 Poor

Ana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room not clean
Stayed 1 night in Jan 2026

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities
room comfortable pool and food was good
Stayed 2 nights in Dec 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Staff & service
It took 30 minutes to check in. Our room had NO towels at all. It took 3 hours to get towels for a cold shower. No warm water, even! Though I asked for the shuttle and they told me what times were available, I chose the 6:45am and told to be there 5 minutes early...when I came down in the morning...I was told I had not booked it??? I ended up having to get an Uber. WTH!!?
Stayed 1 night in Jan 2026

10/10 Excellent

Kinshuk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complaint
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

4/10 Poor

Narinder

Travelled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2026

8/10 Good

Vincent

Stayed 1 night in Dec 2025

6/10 Okay

Michael Brent

Stayed 8 nights in Dec 2025

10/10 Excellent

Ivan Alejandro Ruiz

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025

8/10 Good

luci

Liked: Cleanliness
It was fast because I already booked on Expedia, but otherwise check in was very slow with others.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashlee

Stayed 1 night in Dec 2025