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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
VIP Access

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪11 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • 170 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 116 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 170 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | 2 bedrooms, premium bedding, down duvets, minibar

Three Bedroom Ocean Front

  • 403 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • 447 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down duvets, minibar

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | 2 bedrooms, premium bedding, down duvets, minibar

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

All-inclusive property with 4 restaurants and 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Garza Blanca Resort & Spa Cancun - All Inclusive. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking and 7 outdoor pools are available.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Treat yourself to hydrotherapy, deep-tissue massages or body treatments at Spa Imagine
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, 3 hot tubs - and volleyball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport shuttle service available for a fee
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Blanca Blue – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Food Truck – This seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Snack – On-site restaurant. Open daily.
Bocados – On-site restaurant. Open daily.
Hiroshi – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Garza Blanca Resort & Spa Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 742 out of 1053 reviews
Rating 8 - Good. 155 out of 1053 reviews
Rating 6 - Okay. 66 out of 1053 reviews
Rating 4 - Poor. 40 out of 1053 reviews
Rating 2 - Terrible. 50 out of 1053 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Louis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was clean. Pools very nice. Food and room service was terrible. Had to ask multiple times for restock of room items. Drinks were great. Expected more from this property for the price.
We expected more of Garza Blanca. Room service was terrible. TV ordering wouldn’t work. Each phone call for service disconnected. All inclusive but couldn’t get dinner reservations. Had to request coffee bar refresh multiple times. Will not return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Andres

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing restaurants and service. I had a lot or problems with the cleaning of the room also I had to call 4 times in 2 days to get more towels. Has many pools although the pool staff helps only if you tip them and try to reserve all chairs for their interest. Nice hotel but I wouldnt go there again
Stayed 6 nights in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Excellent food, friendly staff and amazing service. Only downside is the beach water is rocky.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good from the food, to the drinks it was all gourmet . I've been coming to mexico for many years this is one of my top three resorts however, the beach is garbage complete garbage. Full of rocks and sargasm.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sunali

Stayed 5 nights in Jun 2025

10/10 Excellent

Matthew Jose

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Samuel Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything our room, Food, kids club and staff!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy Napoles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
From the moment my family and I arrived, it was clear this hotel operates on an entirely different level of hospitality. Every detail was thoughtfully curated, and the level of service we received was nothing short of outstanding. The customer service was truly world-class warm, professional, and highly attentive without ever feeling intrusive. Every staff member we encountered went above and beyond to ensure our comfort, and their commitment to excellence was evident throughout our stay. The accommodations were luxurious, with beautifully designed rooms, plush bedding, and high-end amenities that made the stay feel indulgent and relaxing. Housekeeping kept everything spotless, and the turn-down service was a lovely touch. Dining at the hotel was an experience in itself. From breakfast to dinner, the food was phenomenal, expertly prepared with premium ingredients and presented with elegance. Every meal felt like a fine dining experience, and the attention to detail in both taste and service was remarkable. Overall, this hotel exceeded all expectations. Whether you’re staying for business or leisure, if you’re looking for a true five-star experience where every element is refined and elevated, look no further. We can’t wait to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sirak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for vacation
Stayed 5 nights in Jun 2025

10/10 Excellent

Abraham Tobias

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was full so we did not receive a room upgrade as a VIP benefit. They also had several promotions at the spa and you couldn’t use the VIP 20% off with the promotion. Overall the stay was wonderful. My only complaint is the pool staff definitely catered to their vacation club members and kinda left the regular hotel guess to Finn for themselves. The first day the pool guy wouldn’t let me save a seat for my family and said security would take my things if I left the area. So we came back later when the pool was full and of course couldn’t find a seat. We sat way in the back and had terrible service. The next day we went to a different pool with an amazing pool server. We had a great time and tipped him very well.
Stayed 6 nights in Jun 2025

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruben

Stayed 5 nights in Jun 2025

8/10 Good

OMAR JUAREZ

Stayed 5 nights in Jun 2025

10/10 Excellent

Teresa

Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and gorgeous
Stayed 5 nights in Jun 2025

6/10 Okay

Pemba

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place is nice clean and beautiful, service is good but it depends where you go. Poolside and beachside service along with the food is not good. Restaurants are all good with great service, esp Hiroshi, that was our favorite.
Stayed 5 nights in Jun 2025

6/10 Okay

Njegos

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beech so bad
Stayed 8 nights in Jun 2025

10/10 Excellent

Asmir

Stayed 8 nights in Jun 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort! Great staff!
Stayed 2 nights in Jun 2025

4/10 Poor

Rahab

Horrible property and and our rooms were full of ants .
Stayed 1 night in Jun 2025

8/10 Good

Rosalyn

Liked: Cleanliness
It was amazing!
Stayed 5 nights in Jun 2025

10/10 Excellent

Tharsan

Stayed 4 nights in Jun 2025

10/10 Excellent

Giovanna Eliette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and restaurant experience at this resort and it’s amazing how people are welcoming and friendly. This is are second time at this resort.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025