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Grand City Hotel Cancun - Near Market 28

3.5 star property

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Photo gallery for Grand City Hotel Cancun - Near Market 28

Restaurant
Restaurant
Reception
Reception
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Av Yaxchilán 154 , Cancun, QROO, 77500
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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The price is CHF 54
includes taxes & fees
10 Jun - 11 Jun
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About this property

Grand City Hotel Cancun - Near Market 28

An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Grand City Hotel Cancun - Near Market 28 offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Grand City Hotel Cancun - Near Market 28. During your stay, you're just a quick walk from Cancun Cultural House. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Just a 2-minute drive from Plaza Las Americas and a few minutes from Puerto Cancun Marina Town Center
Grand City Hotel Cancun - Near Market 28 offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Grand City Hotel Cancun - Near Market 28 also features concierge services and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand City Hotel Cancun - Near Market 28

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 002-025-001872/2026

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand City Hotel Cancun

Grand City Hotel

Grand City Cancun

Grand City Hotel Cancun - Near Market 28 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 443 reviews
Rating 8 - Good. 134 out of 443 reviews
Rating 6 - Okay. 50 out of 443 reviews
Rating 4 - Poor. 20 out of 443 reviews
Rating 2 - Terrible. 14 out of 443 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, good location.
Stayed 5 nights in Feb 2026

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026

6/10 Okay

sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restaurant was not open. No staff. Pool is very tiny and shallow. Terrace area does not get much sun. Bonus room is very big.
Stayed 1 night in Feb 2026

6/10 Okay

Camille

Liked: Cleanliness, amenities, property conditions & facilities
I had to really think on this stay. First, the good: nice older hotel. Small parking lot right in front. Check-in was a breeze, passport and such. They give you a real key! My room was on the second floor. To access it, you went through the lobby, ouside into the courtyard. The staircases to rooms are located there. No elevators! My room overlooked the pool and tranquil courtyard in the back. There are lounge chairs, tables and such. It's a very pretty set-up. The room was VERY CLEAN. I had a microwave, coffee maker and small refrigerator. Bathroom was sanitized and plenty roomy. Nice HOT shower. The beds were standard. Hard and soft pillow. Out the front window, it overlooked where I parked my car. Across the street is a 24 hour medical center. That was actually very quiet. On to the not-so-good: it was NOT THE HOTELS FAULT! Next door is a club. Or what seemed next door Which I didn't know about. I was there 2 nights, Wed-Fri. The first night aprox 9pm. it started. Loud screaming rock band. As it was cool that night, I had the back window open. The music and loudness continued on until I fell asleep after 1:30am. Thursday night was the same thing with a different type of music. I was located in the midsection of the hotel. Even with the fan/air conditioner on and all the windows closed I could hear and feel the music. I kept the TV on to even it out. Would I stay again, YES! As long as I was going to be partying and not relaxing!
Stayed 2 nights in Feb 2026

2/10 Terrible

Issac

Disliked: Cleanliness, amenities
The lady at the front desk was polite. I put my stuff down in the room ran to the grocery store and when I got back and had a chance to try and turn on the hot water and get things situated I was like what is that smell, the ac was not on, it was musty and it was pretty rough. It was like similar to a super 8 in the hood in the US. I went to the front desk and said I can’t stay here.. I left. Hotels.com says since they couldn’t reach the hotel to confirm I left. I had to pay for my entire stay.
Stayed 6 nights in Jan 2026

6/10 Okay

Prabhdeep

Travelled with partner
Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Stayed 8 nights in Dec 2025

6/10 Okay

Justa, Cutler Bay

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 1 night in Dec 2025

6/10 Okay

Christine, Napanee

Travelled with family
Liked: Staff & service
No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Stayed 7 nights in Nov 2025

8/10 Good

Janki Ashwinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Oct 2025

8/10 Good

Zyanya

Stayed 1 night in Oct 2025

8/10 Good

Maureen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

STEPHANIE, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025

8/10 Good

Yulmar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion es excelente. Mejoraria el aire acondicionado dias de mucho calor parece ser insuficiente.
Stayed 3 nights in Jun 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities
n/a
Stayed 4 nights in May 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Deaunna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025

8/10 Good

Alberto

Stayed 1 night in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024