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Hilton Garden Inn Cancun Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Daily buffet breakfast (MXN 395 per person)
Suite, 1 Bedroom | Living area | 55-inch LCD TV with cable channels, TV
Restaurant
Daily buffet breakfast (MXN 395 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Place, El Tinto Golf Course
    ‪7 min drive‬
  • Place, Xoximilco
    ‪9 min drive‬
  • Place, Moon Palace Golf Club
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite With Sofa Bed

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Two Queen Room

  • Sleeps 4

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About this property

Hilton Garden Inn Cancun Airport

Hotel in Cancun with bars/lounges and 24-hour fitness centre
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a 24-hour business centre are on-site.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Hilton Garden Inn Cancun Airport. During your stay, you'll be close to Moon Palace Golf Club. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • 12 minutes by car from Moon Palace Golf Club and 8 minutes from Xoximilco
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cancun Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. The business-friendly Hilton Garden Inn Cancun Airport also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to 11:00 AM.
The Garden Grill – On-site restaurant.
The Pool Bar – On-site rooftop bar. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 165 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 395 for adults and from MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Cancun Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1579 out of 2716 reviews
Rating 8 - Good. 603 out of 2716 reviews
Rating 6 - Okay. 260 out of 2716 reviews
Rating 4 - Poor. 143 out of 2716 reviews
Rating 2 - Terrible. 131 out of 2716 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Angela, Kountze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager on duty was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Property conditions & facilities
Ideal location
Stayed 1 night in Oct 2025

10/10 Excellent

Carlin

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Yes everything was really good
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Alberto

Stayed 1 night in Oct 2025

8/10 Good

JENNIFER

Stayed 1 night in Oct 2025

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, staff was really nice location is really convenient.
Stayed 1 night in Oct 2025

8/10 Good

James, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
No continental breakfast. But good staff and pleasant room.
Stayed 1 night in Oct 2025

10/10 Excellent

Mauro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for less than 24 hrs due to early travel the next day we got back from Xcaret. But it was great and very convenient.
Stayed 1 night in Oct 2025

8/10 Good

Jose del C

Stayed 1 night in Oct 2025

10/10 Excellent

Carlin

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great
Stayed 1 night in Oct 2025

4/10 Poor

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

YEONGSEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

4/10 Poor

Mason

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great staff. Lackluster maintenance.

Water leak soaked our luggage
Stayed 1 night in Oct 2025

10/10 Excellent

Juan, Houston

Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

10/10 Excellent

Kdaing

Stayed 1 night in Oct 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to terminal. Convenient location at airport
Stayed 1 night in Oct 2025

10/10 Excellent

oscar

Stayed 1 night in Sep 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not like any Hilton property I’ve ever been to. Rude, rude and rude. The smell is really bad.
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, amenities, property conditions & facilities
You can hear absolutely everything. There was hair in my shower, my room smelled of cigarettes. There was no soap in the bathroom. Would not recommend at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry, Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fish/shrimp tacos in restaurant were the best I have ever had
Stayed 1 night in Oct 2025

10/10 Excellent

Maribel

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness
Very nice and super close to the airport
Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025