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Hotel Bahia Chac Chi

3.0 star property

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Photo gallery for Hotel Bahia Chac Chi

A hotel room with a large bed, a red armchair, and a view of the ocean through sheer curtains.
A woman working at a desk by a large window with a view of the sea and boats.
Bar (on property)
A modern indoor space with a staircase leading to a seating area, a kitchen in the background, and potted plants.
A modern bar area with a stone wall, wooden furniture, and large windows with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a red lamp, a small table with a vase of flowers, and a red chair.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a nightstand with a red lamp, and a tray with a newspaper, coffee cup, and saucer.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Bay View

A hotel room with a bed, a TV mounted on the wall, a red chair, a small table, and a view of the ocean through a large window.

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

A hotel room with two beds, a desk with a computer, a TV, and a view of the sea.

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Premium bedding, minibar, in-room safe, desk

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, desk

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Bahia Chac Chi

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Bahia Chac Chi. During your stay, you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Isla Mujeres Ferry Terminal and 8 minutes on foot from North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Sport Bar El Rey – On-site bar. Happy hour is offered. Open daily.
Restaurante Bahia – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.01 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults and USD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1002 reviews
Rating 8 - Good. 334 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Bed was terrific. Staff was amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff Jonathan was SUPER helpful and made the stay so much better! Location and cleanliness was great! Highly recommend
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Friendly staff Always clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, staff was very friendly and helpful, overall great stay, would definitely stay there again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Carlos Hernandez

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and comfortable bed, walking distance to restaurants and bars, also to the beach
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Corrine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the ferry . Nice pool . Good location .
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
The room was a little small and dated, but it was clean and quiet. Hotel was close to everything and good for a short stay
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Angie

Liked: Cleanliness, staff & service
It’s an old place, but the staff does a good job keeping it clean
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Trever

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect for the price point. Clean and very conveniently located.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on the Main Street of isla mujeres so you’ll hear all kinds of noises
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Leeann

Liked: Staff & service, property conditions & facilities
I wanted a relaxing island trip, yet we were on the main drag with lots of traffic and massive exhaust smells while sitting on the deck.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Amazing spot! Happy to be there!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Laci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to be helpful, and it was in a convenient location with a nice pool.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Staff was good
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

cecilie

Liked: Cleanliness, staff & service
Minibar in the room. The best shower! Good bed. Close to the ferry, just cross the street. Just 5-10 min walk to the beach. 3 minutes to the Main Street.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

marty

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for our trip
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel , awesome staff!!!!!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great stay! Very clean, comfortable beds, super sweet staff.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no restaurant but so many close by. As well as the port and the bus stop right across the street
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't use the bar or parking
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Yeni

Liked: Amenities
Excellent and clean place.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Michelle

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
BAHIA Choc Chi stay was just okay for the hotel conditions. The floors were quite dirty, we had to ask to have the floors cleaned several time. There was mold on the ceiling in the bathroom. The towels were very old and very few to be had. On the other hand, the location was excellent, the A/C was excellent and the staff were friendly.
Stayed 3 nights in Apr 2026