Central hotel connected to a shopping centre in Cancun with free parking
Along with concierge services, this smoke-free hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and a garden are on-site.
Hotel HC Internacional offers 28 air-conditioned accommodations with designer toiletries and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.
With your stay at Hotel HC Internacional, you're connected to a shopping centre and just a quick walk from Las Palapas Park. Free WiFi in public areas, free self-parking and concierge services are available.
Free WiFi
Free self-parking
Services include a concierge, tour or ticket assistance and luggage storage
Just a 3-minute drive from Plaza Las Americas and a few minutes from Puerto Cancun Marina Town Center
Hotel HC Internacional offers its guests multilingual staff, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. Hotel HC Internacional also features concierge services and express check-in. Self parking is free.
This 3-star Cancun hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
More
2 buildings
2 floors
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Bathroom
Designer toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Desk
Individual decor
Individual furnishings
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 79.20 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
We should mention
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served at Hotel HC Internacional.
Property is also known as
HC Internacional Cancun
Hotel HC Internacional
Hotel HC Internacional Cancun
HC Internacional
Hotel HC Internacional Hotel
Hotel HC Internacional Cancun
Hotel HC Internacional Hotel Cancun
Hotel HC Internacional Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 24 out of 165 reviews
10 - Excellent
24
Rating 8 - Good. 31 out of 165 reviews
8 - Good
31
Rating 6 - Okay. 49 out of 165 reviews
6 - Okay
49
Rating 4 - Poor. 35 out of 165 reviews
4 - Poor
35
Rating 2 - Terrible. 26 out of 165 reviews
2 - Terrible
26
6.4/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
5.6/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
6/10 Okay
Maria
Business traveller
9 May 2025
The sheets could use more washing no plugs near the bed also the shower could use a couple washes it's fine for a one day stay
Definitely got what we paid for. Love the non-existant golf course. Very enjoyable. The dirty shower was very vintage. Fun. The bathroom stank. This hotel is very "unique" from the other's, for sure. Interesting experience, if you like showering in a dirty shower, using bathrooms that stink, not being able to use the TV, terrible wi-fi, then this is the place for you!
Noe
Stayed 1 night in Dec 2024
6/10 Okay
Yelena
29 Dec 2024
The location is perfect - close to the ADO bus terminal, also not far from public beaches and the ferry to Isla Mujeres.
There was no hot water in the shower. The receptionist had to turn on the pump and then you have to wait about 15 minutes. I had to move to another room because hot water never came out. The bathroom and the room in general need renovation. There were small insects everywhere.
Yelena
Stayed 6 nights in Dec 2024
4/10 Poor
Vicky
Travelled with family
6 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were really dark and you had to leave a deposit of $200 pesos (that they get back to you once you check out) for the TV remote.
Nice room for the price for my first trip to Mexico. Mattress was hard but you get what you pay for. Overall it was a good deal and close to a lot of restaurants, shops etc
The clerk who checked me in was very nice and courteous. But calling this "hotel" is deceiving. It is a MOTEL. The condition was terrible. I bought a can of sanitizer at the Oxxo nearby to spray everything, including the sheets. Whatever I paid for our one night here was too much! The biggest and only true benefit of staying here was that it was 2 blocks from the main ADO station. There were also fast food places and stores nearby. There is no signage and no one reminds you that Cancun is on Eastern time so you can adjust your devices and set the correct alarms. There is no wake-up call service. I knew this in advance, but a reminder would have helped us not miss our bus. We had to buy new tickets. So staying at this hotel actually cost me more than staying at a "regular" hotel that offered some basic guest services,
It was dirty lights did not work. Noisy wont recommend if you have children. I got it for 1 day could had spend a bit more for nicer place. Bathroom was filthy.
Cristian
4/10 Poor
Charles
17 Mar 2023
Disliked: Property conditions & facilities
Charles
Stayed 1 night in Mar 2023
4/10 Poor
Yi
30 Jan 2023
Yi
4/10 Poor
Jesus
Travelled with family
4 Feb 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only bad thing is hot water never came out
The only bad thing is that hot water never came out of the shower.
Jesus
Stayed 2 nights in Jan 2021
6/10 Okay
Verified traveller
21 Oct 2020
Liked: Cleanliness, staff & service
Hotel muy viejo. Instalaciones viejas. Muy mala conectividad Wi-Fi. Excelente ubicación.
No hot water to take a shower, the water faucets in the sink was dripping all the time very annoying, hard to fall asleep. Then their was water all ovet the floor in washroom & near the sink we had to use the towel to absorb some of the water. We were not happy at all.
Claire
Stayed 1 night in Mar 2020
6/10 Okay
Verified traveller
Travelled with family
3 Mar 2020
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for. Just.
A very dated hotel in need of maintenance/cleaning/updating. Very convenient to ADO station. Not terribly secure.
The room smelt like the toilet was never flushed. AC unit is older than my grandparents. Had to have the tv up so loud so I could hear it. Of course when I complained no one spoke a word of English.