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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Exterior
Creator video - submitted by Ex2Greatness
Premium bedding, minibar, in-room safe, iron/ironing board
Gym
Poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi

Explore the area

View in a map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite (Junior Suite Platinum)

Junior Suite (Junior Suite Platinum) | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite (Junior Suite Platinum)

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, iron/ironing board

Luxury Room

8.4 out of 10
Very good
(172 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 207 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, iron/ironing board

Standard Suite

  • Ocean view
  • 265 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, iron/ironing board

Family Room

7.8 out of 10
Good
(60 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite With Jacuzzi

Junior Suite With Jacuzzi | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Studio With Jacuzzi

Premium bedding, minibar, in-room safe, iron/ironing board

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite at Ventus Ha

Junior Suite at Ventus Ha | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite at Ventus Ha

8.6 out of 10
Excellent
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

Family Room at Ventus Ha | Premium bedding, minibar, in-room safe, iron/ironing board

Family Room at Ventus Ha

  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Room Deluxe with Pool View

Premium bedding, minibar, in-room safe, iron/ironing board

Room Deluxe with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Premium bedding, minibar, in-room safe, iron/ironing board

Suite Junior with View

  • 53 sq m
  • Sleeps 4

View all photos for Family Room -5 guests- Standard with Pool View

Premium bedding, minibar, in-room safe, iron/ironing board

Family Room -5 guests- Standard with Pool View

  • 53 sq m
  • Sleeps 5

View all photos for Suite Junior with Pool View

Premium bedding, minibar, in-room safe, iron/ironing board

Suite Junior with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Room Junior with Pool View

Premium bedding, minibar, in-room safe, iron/ironing board

Room Junior with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Pool View

Premium bedding, minibar, in-room safe, iron/ironing board

Suite Superior with Pool View

  • 103 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

Premium bedding, minibar, in-room safe, iron/ironing board

Suite Premium with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

Premium bedding, minibar, in-room safe, iron/ironing board

Suite Premium with Sea View

  • Sea view
  • 103 sq m
  • Sleeps 4

View all photos for Junior Room

Junior Room | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Room

8.8 out of 10
Excellent
(50 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (One Bedroom Suite Platinum)

Suite (One Bedroom Suite Platinum) | Premium bedding, minibar, in-room safe, iron/ironing board

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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4.4 out of 5, Excellent, 1,471 reviews
The price is CHF 359
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Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you'll be within walking distance of Puerto Morelos Artists’ Cooperative. Enjoy features like 2 outdoor pools, 5 restaurants and 2 bars.
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, massages or body scrubs at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and kayaking
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute drive from San Jose Catholic Parish and a few minutes from Puerto Morelos Artists’ Cooperative
Some rates at Hotel Marina El Cid Spa & Beach Resort All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Hacienda Arrecife – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Alhambra – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Open daily.
El Alcazar – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
La Marina – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Tratorria Da'Gulio – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Marina El Cid Spa & Beach Resort All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Bicycle tours
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (148 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 01230110flb40

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1279 out of 2210 reviews
Rating 8 - Good. 547 out of 2210 reviews
Rating 6 - Okay. 223 out of 2210 reviews
Rating 4 - Poor. 80 out of 2210 reviews
Rating 2 - Terrible. 81 out of 2210 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, but could work on the cocktails. Other than that I would stay here again for sure!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful trip with my family of 4. Kids (11, 7) loved the pools and the slide. Very satisfied with the selections in the buffets and restaurants. Friendly and hardworking staff.
Stayed 7 nights in Nov 2025

10/10 Excellent

Araceli

Stayed 8 nights in Aug 2025

8/10 Good

Fernando De Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE only were not satisfied with two thing, first,that the wi fi is not free for every guess and this is first time this happens to us at any hotel. this was awful. The second one, that the entertainment, is basically done with the North americans tourist in mind, disregarding tourist like us, Latino, that expect more latino music, and mexican melodies. for us in this aspect was like being in an US/canadian hotel.
Stayed 6 nights in Nov 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s been our fourth year in a row here and we love it for the price! The kids club staff are amazing, the food is solid and the resort grounds are so well kept and beautiful…there might be better resorts out there but it’ll cost you much more and El CID has everything you need to have a great vacation.
Stayed 11 nights in Nov 2025

4/10 Poor

Randy

Travelled with group
Liked: Cleanliness, amenities
Resort was ok. But how the front desk staff handled any issues was completely unacceptable. I watched them just smirk and smile at frustrated guests. Sure changed my Confidence at attending this resort..
Stayed 7 nights in Nov 2025

6/10 Okay

KEVIN ROBERT, Oakville

Travelled with family
Liked: Staff & service, amenities
Activities: There are numerous activities available for children, with events frequently held at the pool and beach area. Restaurants: The buffet restaurants offered a satisfactory selection, consistently providing fries, hamburgers, pizza, steak, veg & salads. For the reservation-required restaurants, it is essential to book as soon as you arrive. We dined at the Seafood, Italian, Japanese, and Mediterranean restaurants. All good. Room Service: The rooms were cleaned daily, and drinks were restocked regularly. Sleeping: If you prefer firm pillows, this resort provides them. I suggest bringing your own pillow if you are prone to neck pain. Every night, room service dishes were left in the hallway, attracting raccoons and coatis that rummaged through the discarded plates. The noise of dishes being smashed echoed throughout the night. The resort should consider implementing a more effective system for handling dirty dishes, such as providing a ledge or table for guests to leave their items. WIFI: The resort limits guests to a maximum of 2-wifi codes, which is inadequate for families with multiple devices that require internet access. The cell phone data signal is poor, often only providing 3G service, and occasionally LTE in the lobby. Additional codes are available for a fee of 308 pesos per day / 1233 pesos per week. Check-In: Expect to pay an additional surcharge of $143 USD for the week. Not expectable considering the amount you already pay. Overall: We would go back!
Stayed 7 nights in Nov 2025

10/10 Excellent

Megan

Stayed 5 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very good value for money
Stayed 9 nights in Nov 2025

4/10 Poor

Joey Ferreira

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
While we enjoyed the renovated rooms, outstanding housekeeping, and exceptional specialty restaurants, significant issues overshadowed our stay. A surprise $250 "tax" upon arrival was an unwelcome shock. The buffet was lacking and wait times for freshly cooked were long. Most alarming was the gym staff's unacceptable service and any attempt to address my concern. I cannot recommend this is resort due to its profound failure in customer care.
Stayed 7 nights in Nov 2025

6/10 Okay

Sridhar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are not clean, buffet restaurants are not maintained clean. Service staff are not friendly
Stayed 6 nights in Nov 2025

10/10 Excellent

Eric, Wadsworth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean place, many food options, many pools and beaches.
Stayed 7 nights in Nov 2025

8/10 Good

Nuvia

Stayed 5 nights in Nov 2025

10/10 Excellent

Julie

Stayed 5 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it…. It’s our location every winter break to get some sun and warm Weather
Stayed 5 nights in Nov 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms good stay
Stayed 4 nights in Nov 2025

8/10 Good

Daorasmy

Stayed 7 nights in Nov 2025

4/10 Poor

Alan G Hernandez

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Not the room i reserve, one room way smaller than the other. Left one night early because my family was not comfortable.
Stayed 7 nights in Aug 2025

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room was incredible, the food here is top of the line, and the amenities are always great for relaxation! The only issue I had is that one night I had my door battery die and I couldn't get into my room. This wouldn't have been that big of an issue but the staff took about 30 minutes before they came to work on my door, and unfortunately the mosquitoes were really bad this time around the year. That was the only unfortunate thing that happened during my time while staying.
Stayed 5 nights in Nov 2025

10/10 Excellent

Annalyn

Stayed 9 nights in Nov 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property. Good food. Smaller, but clean beach
Stayed 5 nights in Nov 2025

10/10 Excellent

ALA W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, spacious with good amenities. Loved how they stocked the fridge with drinks daily adding super convenience. Essentially this is 3 resorts in one with many food options and activities.
Stayed 14 nights in Nov 2025

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time staying at the resort. About 3rd visit to Quintana Roo. This place was hands down one of the most cleanest spot we've stayed in. Having a butler throughout the day helped out a lot as well. They were super friendly and awesome. The only cons I have is that the servers and bartenders, looked like they were just there to work and that's it. Which is ok, I'm just used to other areas that they are super friendly, chatty, and tell you were the best spots in town are when leaving the resort. Either way, great spot and will be coming back for sure
Stayed 5 nights in Nov 2025

8/10 Good

Rami

Stayed 3 nights in Nov 2025