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IXUM

3.0 star property
VIP Access

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Photo gallery for IXUM

International cuisine
Outdoor pool
Exterior detail
Bar (on property)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Carlos Nader 109, Cancun, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exclusive Suite, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Exclusive Suite, Garden View

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Exclusive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Exclusive Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, Garden View

Terrace/patio

Exclusive Villa, Garden View

  • 137 sq m
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 4 Single Sofa Beds

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About this property

IXUM

Hotel with an outdoor pool, near Mercado 28
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Other amenities include a garden and a communal living room.
IXUM offers 5 air-conditioned accommodations with private pools and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at IXUM, you're just a quick walk from Mercado Ki Huic. Features include an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Ixum, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Amenities include a communal living room and coffee/tea in a common area
  • Just a 4-minute drive from Mercado 28 and a few minutes from Puerto Cancun Marina Town Center
There's a restaurant on site. IXUM also features an outdoor pool, a garden, and coffee/tea in common area.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Ixum – This fine-dining restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ixum

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

IXUM Hotel
IXUM Cancun
IXUM Hotel Cancun

IXUM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nest in the middle of Cancun

Staying at Ixum for the night was a treat! Lorea and all the staff were kind, present, eager to make this experience an unforgettable one! The food (and the dirty horchata) was incredible. I had to walk to take the bus, but my GPS was out of control and brought me back to the hotel after 25 minutes walk under the sun. They drove me to the bus station. Will definitely go back asap!
Stayed 1 night in Aug 2025

10/10 Excellent

Marc Beliard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to coming back again
Stayed 5 nights in Jul 2025

6/10 Okay

Hsuan Ran

Liked: Staff & service, property conditions & facilities, room comfort
酒店熱水不足 希望可以有更多熱水 如果酒店包含早餐更佳
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 3 Nächte im Hotel verbracht und es hat unsere Erwartungen übertroffen! Das Hotel ist super schön und sehr Detail verliebt gestaltet. Die Zimmer sind geräumig, sehr sauber und der Pool ist ein zusätzliches Plus. Das Essen ist extrem lecker! Wir haben jeden Tag im Hotel gefrühstückt und immer etwas anderes probiert, und jedes Gericht war sehr besonders, frisch und liebevoll zubereitet. Auch das Abendessen war sehr gut, und am Wochenende gibt es Live Musik was die Atmosphäre noch besonderer macht. Das Beste am Hotel ist das Personal! Alle sind sooo freundlich und haben sich sehr viel Mühe gegeben, uns einen unvergesslichen Aufenthalt zu bereiten. Wir haben uns sehr wohl gefühlt. Die Gegend ist sicher, man kann an der Straße parken und es gibt fußläufig ein paar Restaurants und Cafés. Mit dem Uber ist man aber auch schnell und günstig an allen anderen wichtigen Orten. Wir können das Hotel wirklich jedem empfehlen, der nicht den klassischen “Cancun-Resort-Urlaub” sucht sondern lieber individueller reisen möchte! :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, la comida deliciosa
Stayed 3 nights in Aug 2025