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Mex Hoteles

4.0 star property

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
2 restaurants; breakfast, lunch and dinner served
Front of property
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.2 out of 10
Very good
(50 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Mex Hoteles

2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Mex Hoteles offers 100 air-conditioned accommodations with minibars and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mex Hoteles. During your stay, you're just a quick walk from Benito Juarez Municipal Building. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Ballenitas Terraza, a seafood restaurant that serves Caribbean cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Las Palapas Park and a 4-minute drive from Plaza Las Americas
Mex Hoteles offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 4-star Cancun hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Ballenitas Terraza – This seafood restaurant specialises in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Casa Nader – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ballenitas Terraza
  • Casa Nader

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 259 out of 545 reviews
Rating 8 - Good. 125 out of 545 reviews
Rating 6 - Okay. 82 out of 545 reviews
Rating 4 - Poor. 28 out of 545 reviews
Rating 2 - Terrible. 51 out of 545 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hanser

Liked: Cleanliness, staff & service, amenities
The hotel was good, I recommend it.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

babak

Staff were polite and helpful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

maram

Liked: Amenities, property conditions & facilities
Amazing time there, the staff is super nice and very helpful. Very clean and modern room and hotel. We enjoyed our stay a lot!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

MARIE

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
The staff on the rooftop are second to none. Great gym. Nice cool pool. I will definitely be staying there again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Likhith

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious rooms totally worth it
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ines

Liked: Cleanliness, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 9 nights in Feb 2026
Verified

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
This is not a bad spot I’d book it again it’s quiet
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marcos Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and great for a cheap location to stay with multiple touristy locations nearby
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

DAVID

I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and across from bus station
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kobe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, kind, supportive and welcoming.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

jose Niño

Yes
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Francisco

We liked the place 😀
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for , that’s all I’m saying.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Xuan

Disliked: Cleanliness, staff & service, amenities
Room very loud
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Great location,great love to stay
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities
On arrival I was told that the property was going to renovate the rooftop. I asked for compensation and they said they would get back to me and they never did.
Stayed 2 nights in Jan 2026