Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Beach bar
Premium Suite  with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

Aluxes Room

9.0 out of 10
Wonderful
(52 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(91 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(87 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Suite Deluxe

  • Sleeps 3

Double Room Standard

  • Sleeps 2

Double Room Superior

  • Sleeps 2

Double Suite Luxury

  • Sleeps 3

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About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with manicures and pedicures, deep-tissue massages or facials at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 4 – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 926 out of 1325 reviews
Rating 8 - Good. 238 out of 1325 reviews
Rating 6 - Okay. 95 out of 1325 reviews
Rating 4 - Poor. 40 out of 1325 reviews
Rating 2 - Terrible. 26 out of 1325 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Sophia

Travelled with partner
Liked: Staff & service
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
Stayed 7 nights in Oct 2025

10/10 Excellent

Elese

Stayed 6 nights in Oct 2025

8/10 Good

Weston Wyatt

Stayed 5 nights in Oct 2025

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The beach club is perfect, right next to the beach. The workers are friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Tamra Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
Stayed 3 nights in Oct 2025

10/10 Excellent

David Lee, Nacogdoches

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing! Love this place. Can't wait to come back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sydney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room got cleaned everyday, the staff was great and so nice. The beach was amazing especially with the cabanas!
Stayed 8 nights in Oct 2025

10/10 Excellent

Eugene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view is partially obstructed from the room but was still stunning. They are currently replacing elevators on 2 buildings so being on the 4th floor was a workout but worth the extra trot. all the staff went well out of their way to ensure we were catered. Food was outstanding.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view is astounding! The food is great! Drinks are awesomeness! We got the all inclusive and was not disappointed. Will get it again for sure. The only issue, the room next to us noise were like if they were in our room. The guests ordered breakfast in bed everyday at 6ish, which was a pain to hear the staff knocking on their door at that early hours. The hotel has no control and is understanding. Would definitely go back. Kudos to Dani at the beach palapas and Eduardo at the pool bar for their excellent cuatomer service All staff is great but these two excelled in their service!!! Aluxes was great experience!
View from our lounge chairs
Stayed 8 nights in Oct 2025

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with great staff who are very accommodating! Food and drinks are amazing, the beach is just beautiful. Highly recommend!
Stayed 8 nights in Oct 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my husband and I's second time here. The first time we had rose petals on our bed and a bottle of rose and dessert to welcome us. We Payed for all inclusive again and when I called the front desk to ask about my bottle choice of alcohol I was told it was not included with my reservation because I did not book directly with them. Very disappointed! Things that could improve are, beakfast needs more options, no salads at the beach club, steak is horrible at all restaurants.
Stayed 6 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
They're thetiest property on the Isla. We're having is we go every year. The staff treat you like friends and family.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Stayed 3 nights in Oct 2025

8/10 Good

Meredith

Stayed 3 nights in Sep 2025

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, property conditions & facilities
I love the beach here! Lots of activities for fun people watching. Not too crazy tho.
Stayed 4 nights in Oct 2025

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Mary Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water is beautiful here!
Stayed 12 nights in Sep 2025

10/10 Excellent

GREGORY ALLEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
Stayed 6 nights in Oct 2025

10/10 Excellent

Oscar Raul

Liked: Cleanliness, amenities
Clean room nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Rooms were huge. Food and service outstanding!
Stayed 4 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent beach view super clean. The hospitality was on point would recommend it to anybody my personal favor from now on.
Stayed 1 night in Oct 2025

6/10 Okay

howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
Stayed 3 nights in Oct 2025

4/10 Poor

Marcus

Disliked: Cleanliness, staff & service
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
Stayed 4 nights in Oct 2025