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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Property class: 4.5

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

A poolside area with lounge chairs and umbrellas, overlooking a calm pool and a sunset view.
Property video
A balcony with a clear view of a beach, including umbrellas and lounge chairs.
A modern café with a glass display case of pastries, a coffee bar, and a seating area with a view of the ocean.
A beach with high-rise buildings in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included

Explore the area

View in a map
Km 9.7 Boulevard Kukulcan, Hotel Zone, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Chac Mool Beach
    ‪8 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • Lagoon view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

A modern hotel room with a large bed, a desk, a bench, and a view of the ocean.

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 303 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury suite sunset view

Luxury suite sunset view | Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.0 out of 10
Wonderful
(9 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

A modern hotel room with a large bed, a desk, a bench, and a view of the ocean.

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 359 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(44 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Luxury Junior Suite Ocean Front

8.8 out of 10
Excellent
(130 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front Diamond Club

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Luxury Junior Suite Ocean Front Diamond Club

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

A modern hotel room with a large bed, a desk, a bench, and a view of the ocean.

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 415 sq m
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(143 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite Ocean Front

Luxury Suite Ocean Front | Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • Ocean view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.
The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Gaviota Azul Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché – On-site buffet restaurant. Open daily.
Hunter Steakhouse – On-site steakhouse. Open daily.
Agave - Mexican Cuisine – On-site restaurant. Open daily.
Jade - Asian Cuisine – On-site restaurant. Open daily.
C/X Culinary Experience – On-site diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1553 out of 2840 reviews
Rating 8 - Good. 595 out of 2840 reviews
Rating 6 - Okay. 370 out of 2840 reviews
Rating 4 - Poor. 146 out of 2840 reviews
Rating 2 - Terrible. 176 out of 2840 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect. Great food, great drinks, great staff and great rooms. Highly recommended place to stay!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Da'Nai T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean, everyone was a great help, and I love our stay
Stayed 5 nights in May 2026
Verified review

8/10 Good

Humberto Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jocques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the action great places for fun and the people treat you very well
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff nice rooms good food
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place in the world!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gurleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean, staff was super helpful and accommodating
Stayed 5 nights in May 2026
Verified review

8/10 Good

Crystal Ann

Liked: Cleanliness, amenities, property conditions & facilities
The Vibe team were wonderful, they made our stay enjoyable. Food was fantastic, the buffet and the restaurants.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Fazool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great tasty food.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ana Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were amazing and the food from the buffet was really good. Would definitely stay at Royalton again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sean Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, very nice staff, and good buffet food.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good vibes.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly. The rooms were also very clean.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Second time staying here i love it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, housekeeping was on top of it everyday. The staff were very friendly and helpful.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD STAY
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!! They are the reason we have gone there twice and plan to go again.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Mastan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the beach was brilliant Room was very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great food and great beach front. Best trip ever!!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lashawnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceasar was outlr Butler amazing service we can’t wait to come back amazing staff . Donnie and Sergio at the bar in Diamond club was great we will be coming back soon
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butler services were remarkable and staff overall was nice and willing to help at all times
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and so special! We felt at peace with the whole process and things were always clean, fresh and great service through the trip!
Our door when we arrived! So sweet!
Had a great dinner on the beach!
View at check in was amazing!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Sergio Vaughn

Liked: Amenities, property conditions & facilities
Great property, amazing food and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel. Food and Entertainment top tier
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities
We upgraded to the diamond club which was amazing! Iran our personal helper was amazing with helping set up our dinner reservations!
Stayed 6 nights in May 2026