Seadust Cancún All Inclusive Family Resort

3.5 star property

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View from property
9 bars/lounges, swim-up bar, beach bar
Free minibar, in-room safe, blackout curtains, iron/ironing board
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Oceanfront Suite King Adults only

8.8 out of 10
Excellent
(38 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Double Beds

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite 2 double beds

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 3 Single Bunk Beds

Premium Suite King

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Suite Two Double Beds - Adults Only

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Standard Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Florencia, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages, reflexology or body treatments at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the bar and room service
  • Within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

Florencia – This restaurant specialises in Italian cuisine and only serves dinner.
Big Ben – This steakhouse only serves dinner. Reservations are required. Open daily.
Samurai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Food Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Manhattan – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Reviews

Seadust Cancún All Inclusive Family Resort Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1123 out of 2694 reviews
Rating 8 - Good. 656 out of 2694 reviews
Rating 6 - Okay. 377 out of 2694 reviews
Rating 4 - Poor. 229 out of 2694 reviews
Rating 2 - Terrible. 309 out of 2694 reviews

Reviews

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a family vacation. Overall things were fun and enjoyable. My only issue is, they speak Spanish during most activities/entertainment, which leaves non Spanish speakers feeling not considered. Of course I'm aware that's the language in Mexico.
Stayed 5 nights in Aug 2025

6/10 Okay

salvador

Stayed 4 nights in Aug 2025

6/10 Okay

Nikki

Travelled with family
Disliked: Property conditions & facilities
It is an okay resort, the food is okay, the elevators are awful though always out of service and no air in them except one. The resort outside of the room is very hot and humid no air conditioning.
Stayed 5 nights in Aug 2025

8/10 Good

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place to stay for the price and especially with family. Only thing is that it is quite hot in this hotel and that's due to the open entrance to the hotel. The heat goes throughout the building, and the elevators are pretty hot as well. The room was very clean, and the AC worked great in there. If you are going to eat in the buffet, I suggest you bring a small towel with you as it gets very warm in that area.
Stayed 4 nights in Aug 2025

4/10 Poor

Damian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only good thing here, unfortunately, was the food. Everything else was a huge disappointment. If you don’t mind spending most of your time inside your room with the AC on, then maybe this hotel could work for you. The pool water was as hot as tea, and the buffet had ceiling fans blowing everyone’s hair around the dining hall. Honestly, after a long hot day, it would have been nice to sit down and enjoy a quiet meal in an air-conditioned restaurant. Instead, you’re left sweating through dinner. Definitely not the relaxing experience I was hoping for. The beach was full of seaweed, and so was the ocean… The hotel looks like a cruise ship – it’s huge! Traveling with kids, I have to say this is not a family-friendly place. The zip line is maybe 100 feet long, and on top of that, kids are required to wear sneakers just to get on it. The mini golf was a complete joke! The three-level pool looks nice in the photos, but when someone found poop in one of them, they shut down all three sections. The staff was fine, communication was possible, but overall I honestly think this hotel will soon be closed down just like the one next door. I do not recommend it and will definitely never come back! 08/29/2025
Stayed 5 nights in Aug 2025

2/10 Terrible

Juan Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Beshoy

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 6 nights in Aug 2025

6/10 Okay

Erika

This hotel has potential but needs some changes. I think this resort use to be Parnassus. When they say this is a family resort they mean it. There were kids all over and that means kids reaching into the food with their hands, laid back dress, kids spitting the water out of their mouths back into the pool, and taking up the service at the bar. I did have a beautiful experience at the spa but they don't have the sauna or the cold plunge yet as advertised. The rooms were okay but outdated cabinets and beds. There were some stains on the sheets as well. I found several roaches and had a rash so I hope it wasn't from the bed. The room view was amazing and so was the service at the Japanese restaurant and the Manhattan Deli. It was nice that you didn't have to make reservations but it some would be a wait. The buffet area was very hot and the food was bland and basic. It was limited vegetation and vegan options at the restaurants as well.The healthy food grab-and-go salads portions were super small and you had to ask for the dressings. The room service menu had very limited meal options and the drinks were bottom-shelf liquor. They stated the bottles sitting out aka name brands were for members only. Why have so many sitting out? Odd! It has potential but something was just off.
Stayed 4 nights in Aug 2025

6/10 Okay

Nathaniel

Travelled with family and small children
Liked: Cleanliness, staff & service
The property presents very well. The staff is extremely friendly and accommodating. Once you past check in and stay for a little bit it starts to feel like a budget friendly place that locals vacation at. The food is average at best. There are options but not really, if that makes sense. There were several elevators down so me and my kids mostly walked down the stairs because waiting would take forever. We had an AC issue in our first room and they switched us the second night but we still couldn’t control the coolness of the AC. The water park consists of a few slides and one was down the entire trip. Honestly for the price and for a 3 day stay it was ok. The staff is very helpful and accommodating so they will listen and try to help but it is what it is.
Stayed 3 nights in Aug 2025

6/10 Okay

Naysaun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The cleaning lady popped our birthday balloons and ripped the decorations down for no reason
Stayed 4 nights in Aug 2025

2/10 Terrible

Jeovana

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was meant to be a special, peaceful getaway with our baby—but it turned into the most heartbreaking and disappointing trip we’ve ever taken. It started with a bug in our first room, which forced us to switch right after arriving. The second room had a broken air conditioner that failed again that night. The cooler didn’t work either. With a baby, comfort isn’t a luxury—it’s a necessity—and we didn’t have it. From Day 2 to Day 4, no one came to clean our room. Diapers and mess piled up, and we felt forgotten. It wasn’t until I finally sent a message that housekeeping showed up. We shouldn’t have had to ask for basic care. Then I was removed from a beach bed by staff, told it was for a “higher tier” guest—something never explained at booking or check-in. I wasn’t offered an upgrade or choice. Just told to move, in front of everyone. It was humiliating. The food was good, but drinks were a letdown—bland and limited. The pool bar was closed, and no one ever came around. It felt like we didn’t matter. We came here hoping to rest, make memories, and enjoy time as a family. Instead, we left feeling ignored, embarrassed, and exhausted. We won’t return—and I wouldn’t recommend this place to any family. It hurts to say this, but this trip left us heartbroken.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sanela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at seadust resort. We were offered their infinity membership like every new visitor but we kindly declined and told them it wasn't for us and they left us alone. We arrived early so we had to wait till check-in time for the room,but were able to use all the facilities right away. The facilities were clean, the spa service was great as well. It's easy to Uber to additional locations or use public transport for a small fee. The resort itself shows its age and could use some updates however it is kept up well. The only downside was the beach as it was full of seaweeds and unusable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Naser

Stayed 5 nights in Aug 2025

2/10 Terrible

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service bad attitude
Stayed 7 nights in Aug 2025

2/10 Terrible

Abel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what expected. The resort is going thru a change of ownership and you can tell the diference
Stayed 5 nights in Jun 2025

6/10 Okay

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel needs a renovation because they have a bad leak and they need to have a better welcoming system from the lobby. They need to fix some of the room doors.
Stayed 6 nights in Aug 2025

6/10 Okay

Flor, Fairless Hills

Travelled with family, Travelled with family and small children
I recently stayed at this hotel and was disappointed with several aspects of the experience. The rooms are in serious need of an update—the furniture is outdated and worn. Additionally, the TVs in the room didn’t work properly, which was frustrating. One major issue was the lack of air conditioning in the elevators, which made getting to and from the room uncomfortable, especially in hot weather. Dining at the hotel was also underwhelming. The food at the restaurants was average at best, and the long wait times made the experience even less enjoyable. Overall, the hotel has potential but needs significant improvements in both amenities and service to provide a better guest experience.
Stayed 4 nights in Aug 2025

6/10 Okay

INES

Travelled with family
Liked: Staff & service
The resort offers a cozy atmosphere, and the accommodations were well-received, complemented by exceptional service from the staff. A key area for improvement is the availability of late-night dining options. Implementing a restaurant that remains open until 2:00 AM or providing 24/7 room service would significantly enhance guest convenience, particularly for those seeking refreshments after 11:30 PM. Additionally, enriching the pool entertainment with events such as foam parties or more dynamic pool gatherings could further elevate the guest experience. While the overall experience did not fully align with initial expectations, the staff's dedication and service were highly appreciated.
Stayed 5 nights in Aug 2025

2/10 Terrible

Cecilia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the worse hotel
Stayed 7 nights in Aug 2025

4/10 Poor

adolfo

Travelled with family
Disliked: Amenities
Don’t stay On seadust
Stayed 7 nights in Aug 2025

6/10 Okay

adolfo

Disliked: Property conditions & facilities
A million dollars hotel whit poor service on the elevators !!!elevators always broken it’s hard when it’s a 60 % capacity full in the hotel ..the amenities on the rooms don’t have a coffee maker and don’t have a drinking glass for water the ac doesn’t worke fine for the price it’s to high very bad experience I don’t going back to staying in sea dust
Stayed 3 nights in Aug 2025

10/10 Excellent

Maura Martínez

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

4/10 Poor

Liszt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is literally falling apart with pieces coming off the the building. Water coming out the tub on the balcony was dirty looking and the glass behind was as well. The food was no better and rust everywhere. Will NOT RECOMMEND.
Rust
Dirty water coming out
Dirty glass behind the tub
Very dirty water from tub
Stayed 4 nights in Aug 2025

6/10 Okay

Ronan

Travelled with family
Liked: Cleanliness
It’s a ok hotel , needs some up dates such is the rooms . Double beds are too small ,jacuzzi unnecessary. The elevator way too hot no AC. The pool need a better care, water was very cloudy and dirty, lots of stuff floating around early in the morning.
Stayed 7 nights in Aug 2025