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Aparthotel

Suites Lorens

3.0 star property

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LCD TV
Exterior
1 bedroom, iron/ironing board, free WiFi, bed sheets
LCD TV
Interior

Reviews

8.2 out of 10
Very good

Apart-hotel

1 bedroomSleeps 4

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Barbecue grill

Explore the area

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Av Jesus Martinez Ross, Col. Salinas L10, Isla Mujeres, QROO, 77400
  • Place, Crayola House
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪3 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪78 min drive‬

Room options

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About this property

Suites Lorens

Express check-in, express check-out and tour/ticket assistance are available at this aparthotel. Self parking is free. Other amenities include a garden and barbecues. The apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. A sitting area, a coffee/tea maker and a ceiling fan are among the other amenities available to guests.
This aparthotel offers 7 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at this aparthotel, you'll be within walking distance of Isla Mujeres Ferry Terminal. Free self-parking and a round-trip airport shuttle are available. This comfortable aparthotel has 7 apartments. The apartment offers free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, sitting area and LCD TV
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Isla Mujeres Ferry Terminal and 6 minutes from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Airport shuttle service available
As a guest of Suites Lorens, you'll find a terrace, barbecue grills, and tour/ticket assistance. Suites Lorens also features a garden, express check-in, and express check-out. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Isla Mujeres aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Housekeeping (daily) (for a fee)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 55 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: MXN 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - noon.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suites Lorens Aparthotel Isla Mujeres
Aparthotel Suites Lorens Isla Mujeres
Isla Mujeres Suites Lorens Aparthotel
Suites Lorens Aparthotel
Suites Lorens Isla Mujeres
Aparthotel Suites Lorens
Suites Lorens Apartment Isla Mujeres
Suites Lorens Isla Mujeres
Apartment Suites Lorens Isla Mujeres
Isla Mujeres Suites Lorens Apartment
Suites Lorens Apartment
Apartment Suites Lorens
Suites Lorens Isla Mujeres
Suites Lorens Aparthotel
Suites Lorens Isla Mujeres
Suites Lorens Aparthotel Isla Mujeres

Suites Lorens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

james

Stayed 3 nights in Nov 2019

10/10 Excellent

Krystine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Staff was very attentive and helpful!
Stayed 1 night in Jul 2019

8/10 Good

Valeria

Liked: Cleanliness

Bueno

Feb 23:Sugiero a los viajantes que avisen al tel que figura a que hora llegan ya que no hay timbre ni recepcion y muchos que llegan esperan mucho para entrar ya que es un complejo de apartamentos. Estuvimos en el apartamento 3.Todo muy limpio. Cocina:Utensillos básicos + refri/freezer y microondas, 2 hornallas eléctricas que funcionan bien. Baño:El 3er día pedimos limpieza y recién ahi nos pusieron una toalla de manos y alfombra, el agua de la ducha moja todo el piso del cuarto de baño. Recamara: El colchón es un tanto blando y pequeño (190*130) pedí si podían cambiarnos de apto por este tema del colchón y nos dijeron que son todos iguales, lo di vuelta y funciono un poco mejor. Cuenta con AA y ventilador en cada ambiente. En las fotos hay un sillón en el comedor, en nuestro apto no había nada.Los sillones que están el el patio interno y el patio comun son de esos con tiras plasticas que te marcan las piernas,muy incomodos.En frente pasa el "camion"(bus) muy seguido para ir y volver del centro x 20 pesos x persona y cercano a Chedrai un super grande muy bien dotado de excelentes productos. La atención de Romeo es muy buena. SUGERENCIA: Podrían hacer un arreglo con el restaurante de al lado para tener desayuno con descuento.
Stayed 6 nights in Feb 2023

8/10 Good

Lars

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Låg lite avlägset men bra och billig transport med taxi
Stayed 4 nights in Jan 2023

2/10 Terrible

Eneida

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tivemos que procurar outra hospedagem!

Eu não cheguei a me hospedar em Suites Lorens. Perdemos a travessia de Cancún para Isla Mujeres das 16h, como havíamos programado, e o próximo horário era às 20h. Quando chegamos ao local de hospedagem, já haviam acomodado outras pessoas no nosso quarto. Tivemos que ir para o centro tentar encontrar um lugar para dormir. Um funcionário da Suites Lorens até nos acompanhou a um lugar com o qual eles tinham convênio, mas era péssimo, emcima de um restaurante e com um barulho incessante de motor, além de mais caro. Não quisemos e o rapaz nos deixou lá e foi embora. Não indico.
Stayed 1 night in Feb 2020

10/10 Excellent

Gabriela, Morelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar tiene todo, buen tamaño, limpieza, tranquilidad, la gente que te atiende es muy amable por supuesto que regresaría y lo recomendaría.
Stayed 1 night in Oct 2019

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Básico pero bien

Las instalaciones son agradables,
Stayed 1 night in Aug 2019

10/10 Excellent

DANIELE, ROMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
APPARTAMENTI GRANDI E CONFORTEVOLI PERSONALE MOLTO PROFESSIONALE
Stayed 3 nights in Aug 2019

8/10 Good

José Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena vista a la laguna interior y cuartos nuevos

Las suites son habitaciones nuevas. Tienen lo necesario para que una estancia familiar sea muy cómoda. El súper Chedraui está a 4 cuadras. A pesar de que está a la mitad de la isla, no es difícil moverse a las playas en punta norte o visitar la zona arqueológica en punta sur. El personal es muy amable y la zona es tranquila.
Stayed 3 nights in Jul 2019

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, las instalaciones y el equipamiento de la suite están de primer nivel, muy recomendable. Regresaremos pronto. Gracias!
Stayed 1 night in Jul 2019