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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property
VIP Access

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

On the beach, white sand, beach cabanas, sun-loungers
Property video
Rooftop terrace
Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Place, Puerto Morelos Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Garden View

  • 60 sq m
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Sea View

  • 81 sq m
  • Sea view
  • Sleeps 4

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • 132 sq m
  • Sea view
  • Sleeps 8

View all photos for Suite with Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Sea View

  • 312 sq m
  • Sea view
  • Sleeps 8

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • 223 sq m
  • Sea view
  • Sleeps 10

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • 395 sq m
  • Sea view
  • Sleeps 10

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(30 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Fives Oceanfront Riviera Maya - All Inclusive Optional's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Fives Oceanfront Riviera Maya - All Inclusive Optional. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Al Mare, one of the property's 3 restaurants and 3 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, manicures and pedicures or Thai massages at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Steps from Arrecife de Puerto Morelos National Park and 11 minutes on foot from Ojo de Agua Beach
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Riviera Maya - All Inclusive Optional, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

Al Mare – This beachfront theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
K iin Rooftop – This restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House – This restaurant specialises in Caribbean cuisine. Open daily.
Romarley Pool Bar – This bar is located by the pool. Open daily.
Manglar Lobby Bar – On-site bar. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 417 reviews
Rating 8 - Good. 96 out of 417 reviews
Rating 6 - Okay. 28 out of 417 reviews
Rating 4 - Poor. 11 out of 417 reviews
Rating 2 - Terrible. 21 out of 417 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food, hospitality. I will recommend anyone to go there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, don’t have no complains. & really nice rooms. Recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025

2/10 Terrible

Vivien

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was rude and went out of their way to make a reservation change more difficult. Even to the extent of giving us a the worst room available.
Stayed 1 night in Jun 2025

6/10 Okay

Janett

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Priyadharshani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Super small but suited my needs. The beach was right there, no walking needed. There are a bunch of wellness activities throughout the week. I stayed Monday through Friday. Some activities were a stretch class, Mexican bead work, Spanish language class through food and culture, glass paintings, and bracelet making. Food was great, especially Ro Marley for breakfast and lunch. I recommend adding a fried egg to your chillaquiles. Banana pancakes and yogurt are great. Ceviche is amazing and maduros, healthy bowl. Basically ate everything.
Stayed 4 nights in May 2025

2/10 Terrible

Fabiola Rochell

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an all inclusive with excellent service, great food, and great drinks this is not the place for you. If you are looking for a hotel close to the beach and walking distance to some shops and restaurants where you can eat, this is the place for you. They have 3 restaurants with rotating schedules therefore most of the time they only have 2 open at a time. If you are a foodie and love all inclusive’s because you want to try a variety of food, this place is not the place for you. You need reservations for dinner and if it happens to be a busy night where you could not get a reservation, your only option will be a limited room service menu for a fee. Be prepared to wait long periods of time to get your drinks ordered, let alone your food. This place is extremely understaffed with chefs and waiters even though their restaurants are small. We did appreciate that the rooms were modern and clean. This hotel has so much potential!!
Stayed 4 nights in May 2025

10/10 Excellent

Cheuk In Justin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, absolutely would come back again
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amaizing! :)
Stayed 5 nights in Apr 2025

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

8/10 Good

Preeia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Todd Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Truly one of the nicest hotels. Great location and proximity to town, food and service were good not great!
Stayed 5 nights in Apr 2025

8/10 Good

Theodora

Liked: Cleanliness
N/A
Stayed 4 nights in Apr 2025

10/10 Excellent

Naomi, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay here the staff are so friendly and helpful, i got the cheapest room and it was massive. loved the adults only rooftop pool being right on the beach :)
Stayed 5 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Amenities, property conditions & facilities
relaxing and fun
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Stayed 3 nights in Apr 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of The Fives Oceanfront from Northwest. Aerial Drone photo I took while there.
Stayed 8 nights in Apr 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025