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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property
VIP Access

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

On the beach, white sand, beach cabanas, sun-loungers
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Terrace/patio
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪10 min walk‬
  • Puerto Morelos Town Square
    ‪15 min walk‬
  • Puerto Morelos Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Junior Suite

View from room

Junior Suite

8.2 out of 10
Very good
(27 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • Sea view
  • Sleeps 10
  • 2 Queen Beds, 3 Double Beds and 1 Single Sofa Bed

View all photos for Suite with Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • Sea view
  • Sleeps 10
  • 3 Double Beds, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Sea View

  • Sea view
  • Sleeps 8
  • 1 Single Sofa Bed, 1 Queen Bed and 3 Double Beds

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About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Fives Oceanfront Riviera Maya - All Inclusive Optional's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Fives Oceanfront Riviera Maya - All Inclusive Optional. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Al Mare, one of the property's 3 restaurants and 3 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, hydrotherapy or body wraps at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Steps from Arrecife de Puerto Morelos National Park and 11 minutes on foot from Ojo de Agua Beach
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Riviera Maya - All Inclusive Optional, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

Al Mare – This beachfront theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
K iin Rooftop – This restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House – This restaurant specialises in Caribbean cuisine. Open daily.
Romarley Pool Bar – This bar is located by the pool. Open daily.
Manglar Lobby Bar – On-site bar. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 393 reviews
Rating 8 - Good. 93 out of 393 reviews
Rating 6 - Okay. 24 out of 393 reviews
Rating 4 - Poor. 11 out of 393 reviews
Rating 2 - Terrible. 19 out of 393 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice , the food at the restaurants were pretty good if you aren’t a picky eater . The drinks were great and the staff was so nice! Amazing view! Only downside the jacuzzi tub on the patios of the room didn’t get hot .
Stayed 3 nights in Apr 2025

10/10 Excellent

Phillip

Stayed 5 nights in Mar 2025

2/10 Terrible

Olga

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Very very bad dinning limitations
Stayed 6 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff made for a relaxing stay. The beach had a lot of seaweed, but it was perfectly cleaned throughout the day. The property was close enough to walk. Great places to eat were walkable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Stayed 2 nights in Mar 2025

8/10 Good

samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time

We had a wonderful stay and will return next year
Stayed 8 nights in Mar 2025

8/10 Good

Laila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was great staff were always amazing and ready to help I would return for sure for that reason. room is spacious and I love that it’s a small more intimate property, the beach is clean and was continuously cleaned daily my only problem was with the all inclusive food quality was just ok and restaurants were not always open and or included in the all inclusive so confusing! beach menu had items on it one day and the next the same item is not available for us… just too confusing the hotel provided fresh grilled seafood which was not included in an all inclusive option the staff seemed confused as well I would recommend and stay again hope they fix the situation with the all inclusive
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet setting and always plenty of room on the beach
Stayed 6 nights in Mar 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Beautiful property. Staff could be a little rude. My son and I️ were often ignored or had to wait long periods of time for service. Nevertheless we enjoyed our weekend and were thankful for amazing service off the resort. Cute little beach two. Be weary of locals trying to scam you out over charge you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Stayed 8 nights in Feb 2025

8/10 Good

Kelly

Travelled with partner
Very nice hotel and location but it was more than we needed. We like to explore the area so barely spent any time there. We were disappointed that the rooftop bar was closed so early at 6 pm.
Stayed 6 nights in Feb 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are travelers all around the year. Our special thanks go to Valeria at the front desk. She was very helpful and always resolved our small problems. Also special thanks to the cleaning stuff. The room was everyday in perfect clean condition. We will recommend the hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Liked that check out was noon.
Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work here make this resort exceptional. We would not hesitate to return or recommend to others.
Stayed 10 nights in Feb 2025

10/10 Excellent

John

Liked: Property conditions & facilities
The design and details of the building are beautiful and well thought out. Acoustics are soft, light indirect.
Stayed 13 nights in Jan 2025

10/10 Excellent

Shelley

Travelled with group
We had an amazing time right from our check in to departure. Special mention to Cynthia & Gabriel for taking special care of our check in & Fidel & Fernando for the excellent service. Our rooms were wonderful & rooftop deck is amazing. We will be back😊
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant property with huge well appointed rooms and fabulous bathrooms! Easy walk into town to try different restaurants and cafés and shop (we did not choose the all inclusive option). A long, walkable beach. The secret of this place if you like activities is Gustavo, a one-man band who teaches yoga, pilates, art classes making bracelets, wall-hanging and painted frames, leads bike trips...and more! His friendliness and energy really transformed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach really needs maintenance! The hotel was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent!! Service was excellent except room service slow one day. Beach is excellent with lounge chairs included. Service on beach was excellent. No hot tub. Great massage. Overall great experience!
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rente una junior suite en 7 mil pesos pero nos dieron una habitación que está dando a la calle. Los camiones y empleados te despiertan desde las 6 am con ruidos y se escucha todo lo que pasa en la calle.
Stayed 1 night in Jan 2025