A front desk safe, free self-parking and free Wi-Fi in public areas are available at this guesthouse. Other amenities include multilingual staff assistance.
Villa Elena Isla Mujeres offers 5 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Villa Elena Isla Mujeres. During your stay, you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking.
Free WiFi
Free self-parking
Amenities include a front desk safe, multilingual staff and a terrace
Just a 4-minute drive from North Beach and 9 minutes from Punta Sur
Villa Elena Isla Mujeres offers its guests a terrace, multilingual staff, and a front desk safe. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this Isla Mujeres guest house.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 12 metres
Street parking available
Onsite parking available only on request
Free self parking on site
Limited on-site self parking
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Terrace
Accessibility
No lift
More
2 floors
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Villa Elena Isla Mujeres
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cleaning fee: MXN 200 per accommodation, per night.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 9:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres
Villa Elena Isla Mujeres Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Villa Elena lives up to all the 5 star reviews it receives. Value for the money, cleanliness, staff, comfortable bed, A/C etc. etc. If there's another or better place at this price point I'd love to know. If I'm ever back in Isla Mujeres, I'll be definitely staying here.
Nice place to stay, very walkable. Stayed in Room #6, which was large with a nice balcony and view of the ocean. Clara checked us in and cleans the room. She was kind and helpful.
The room was huge and spotlessly clean with a fantastic sea view. Lovely big balcony with sun loungers overlooking the sea.
Well equipped kitchen.
Clarita was a very kind and friendly host.
There is also a roof top terrace where u can see both coasts so you can watch sunrise or sunset from the same spot.
Everything stood out.The owners/staff were so nice.
The room suite 6 was huge and clean. The terrace was absolutely beautiful, probably the best view on Isla. I would love to return.
We broke a cup and bowl and they were so nice about it.
AC worked well, the room was nice and clean. I had issues paying by credit card and had to get cash at the ATM twice as there was a limit on how much I could withdraw daily. Overall, with fees and exchange rate impacts, I paid more for the stay than I was promised through Expedia.
This property was perfect, nestled right into the local neighborhood you are submersed in area culture, it is walkable to shopping and restaurants, the manager was great recommending taxi's and boat trips, would definitely return.
We love Villa Elena and their property owners. Always willing to help with any matters. We have been yhere 3 times and 3 tumes have been amazing. Gracias Clarita!
Super clean ! Good location. Small kitchen with microwave and little range, frefrigerator etc. The front rooms are a noisy during the day but very quiet at night.
Villa Elena is a basic accommodation at a very reasonable cost located very close to the main area of Isla Mujeres but far enough away to be quiet. Very clean and good and prompt communication. Highly recommended.
Nina
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Jeremey
9 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet.
Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view!
Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed.
Lovely clean room, though our room window was straight onto the road so had to keep curtains shut.
Super clean and friendly though terrace is neglected which is a shame.
Diane
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Sarah
21 Jul 2022
Liked: Cleanliness, room comfort, communication
Villa Elena es muy magico!
Wonderful! Clara was very helpful, the place was sparkling clean, and the view from suite 6 is amazing. Possibly one of the better hotel rooms I’ve stayed in, and for a bargain.
When we arrived we were greeted warmly by a young woman named Leira! She checked us in and showed us to our room. What a surprise! The studio is huge, with a kitchen, huge terrace with incredible ocean views and a very nice bathroom. Daily cleaning service was a nice surprise as well. Communication with Clara, the he owner/manager was lovely and warm. She came by our place and delivered coffee personally which was so sweet. We loved the location because it’s minutes to the heart of the Centro, but removed from all of the hubbub. I highly recommend this hotel and will stay here again. We visit the island twice a year!