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DoubleTree by Hilton Caracol Canela

Property class: 4

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Photo gallery for DoubleTree by Hilton Caracol Canela

A DoubleTree by Hilton hotel entrance with a stone facade, illuminated signage, and a glass door leading inside.
A modern interior with a wooden ceiling, built-in shelves, a sofa, and a coffee table.
A modern living room with a blue sofa, wooden chairs, and built-in shelves with decorative items and plants.
A modern interior with a sofa, chairs, and a coffee table in a lounge area.
A spacious lobby with a modern wooden ceiling design, a seating area with sofas, and a bar with stools.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪13 min walk‬
  • Place, Parque Terra Magica Florybal
    ‪2 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Standard Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Standard Double Room, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, City View

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Standard Twin Room, City View

10.0 out of 10
Exceptional
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Deluxe Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Exclusive Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Luxury Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Presidential Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Caracol Canela

This smoke-free hotel features a restaurant, a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and a safe. LED televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Caracol Canela, you're just a quick walk from Canela Automobile Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Canela Automobile Museum and Museu dos Beatles
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business centre on site. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness centre, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 45.734.841/0001-60

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 193 out of 209 reviews
Rating 8 - Good. 11 out of 209 reviews
Rating 6 - Okay. 4 out of 209 reviews
Rating 4 - Poor. 0 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Adriana

Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amanda Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Hotel incrível! ✨ Tudo impecável: atendimento excelente, quarto confortável e muito limpo, café da manhã maravilhoso e estrutura perfeita. A experiência foi além das expectativas. Equipe muito atenciosa e ambiente aconchegante. Com certeza voltarei mais vezes e super recomendo! 🥰🏨”
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excelente da garçonete Débora, muito prestativa e atenciosa, ajudando na escolha dos pratos com muita simpatia. Parabéns também ao chef: o risoto de camarão estava simplesmente maravilhoso, muito saboroso e bem preparado. Excelente experiência!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

thaine lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecável, ótimo atendimento, banho excelente, café da manhã sensacional com a la carte. Uma pequena piscina aquecida. Roupas de cama e banho maravilhosas.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
O banheiro estava com cheiro ruim no ralo e a pia estava entupida. A roupa de cama nao era confortável, nem a cama e nem o travesseiro. Esqueceram de fazer a limpeza no nosso quarto mas fizeram depois que eu pedi
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! E instalaçãoes!! Café maravilhoso!! Nota 10 em tudo!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto novo e limpo! Toalhas e roupas de cama de ótima qualidade
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adriana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bonito, novo e confortável. Chuveiro excelente, cama macia e café da manhã com bastante variedade e bem gostoso. A única coisa é que o hotel estava muito cheio e os pedidos do café estavam demorados. Equipe de atendimento simpática e prestativa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência incrível! ✨ Fomos surpreendidos desde o primeiro momento: equipe extremamente atenciosa, tudo muito limpo, cheiroso e um quarto simplesmente delicioso de ficar. Café da manhã maravilhoso e os melhores cookies que já comi! 🍪💙 E pensar que foi uma escolha de última hora… virou uma das melhores estadias que já tivemos!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ainda com as instalações relativamente novas, sem problemas.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos o hotel. Moderno, limpo, silencioso. Funcionários atenciosos. Quarto aconchegante. O café da manhã maravilhoso. Além do bufet, um cardápio para pedidos extras. É um lugar que voltaremos sem dúvida
Ambientes agradáveis
Café da manhã delicioso
Lindo fim de tarde
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Pessoal bem atencioso e pronto para ajudar
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo-benefício, e uma equipe de colaboradores muito qualificada. Em especial Yago e Flávia.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos e pretendemos retomar no próximo ano
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Café da manhã perfeito. Atendimento da equipe muito atencioso! Ótima academia! Piscina bem aquecida e coberta!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Funcionarios atenciosos. Quarto novo e amplo.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sempre muito bom! So não informam que o estacionamento é pago.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 1 night in Mar 2026
Verified review

8/10 Good

luiz antonio

Liked: Cleanliness, amenities, property conditions & facilities
sim
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel desdee a recepção estão de parabéns, quarto limpo e organizado, equipe de funcionários educados e prestativos; instalações novas e completas para atender os hóspedes; um ambiente ideal para familia, pretendo retornar ao hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Solange Alves

Liked: Cleanliness, staff & service, amenities
Adorei o Hotel
Stayed 3 nights in Feb 2026