The pool and hot tub outside your door was a bonus! Maintenance keeps it clean and checks the levels often which is reassuring itâs safe. Also, please donât bring your drinks without a lid to the hot tub, messes it up for everyone when they are spilled. Will stay at this unit again, very comfy beds. The whole place was very clean.
This property has almost everything you need from beddings and towels and down to the smallest and most forgotable items like cooking oil...salt....really impressive
It looked just like the pictures. Everything was good. The pool and hot tub were nice. Wish there were some lounge chairs by the pool and more seating outside on the patio. Other than that, I have no complaints.
We really loved this home to stay in while visiting Canmore and Banff. The pool was amazing to have access to after a long day of hiking. Kitchen was stocked with all the essentials. Beds were comfy and everything was very clean.
Stayed in unit #130, Sept 7-10th as we were attending a wedding at Cornerstone Theatre.
The theatre is right across the street, so that was super convenient. Very comfy little place, even used the pull out couch. Kitchen was well equipped.
These are just picky little negatives comments, but would not deter me from being a repeat customer.
- floors could use a good scrubbing
- the smell of the cleaning products used were super strong.
- one more comfy chair in living room would be nice.
Chalet was clean and cosy. Enjoyed the hot tub and small town. Beautiful town nestled between mountains.
Keep in mind one bathroom located on top floor for those dealing with disabilities. Otherwise perfect
Rented this chalet property for a girls weekend/birthday celebration.
The Pros:
Location was great, quick walk to downtown Canmore, has everything you need nearby and in walking distance. Property was pretty, the chalet itself was super cute, steps from the pool and hot tub. Check in process was quick and easy. Wifi worked well. Good amount of parking, but I could see it filling up quickly in the summer. King and sofa bed were comfortable. The borrow-a-park pass was a really great idea.
The Cons:
Cleanliness was a big problem - nothing in the entire unit was properly cleaned. All vents/air returns/ceiling ducts were absolutely filthy and it was the first thing everyone who arrived noticed. It is absolutely ridiculous that we paid a high cleaning fee for this unit. We had to empty all garbage cans and bring to their garage ourselves upon check out. This shouldn't be the case with this high of a cleaning fee.
Floors in the unit were not clean, made my feet black. All dishes required a wash before we used them. Walls and corners of every room were dirty with spills and caked on dirt/grime. Cleanliness of the linens (bath towels and blankets) could have been improved. The bathrooms had hair all over them.
The fully stocked kitchen could be improved. There were only basic spices, salt & pepper. No oven mitts. Only 1 large frying pan. No baking dishes besides baking sheets.
Hope the property owners take this feedback to heart - Could be a great place with improvement!