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Premier Inn Canterbury City Centre

3.0 star property

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Photo gallery for Premier Inn Canterbury City Centre

Reception
Restaurant
Superior Double Room | Room amenity
Restaurant
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
New Dover Road, Canterbury, England, CT1 1UP
  • Place, Canterbury Christ Church University
    ‪3 min walk‬
  • Place, Canterbury Cathedral
    ‪8 min walk‬
  • Place, Marlowe Theatre
    ‪11 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible Bathtub

Room

Standard Double Room, Accessible Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Accessible Bathtub

Room

Standard Twin Room, Accessible Bathtub

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Roll-in Shower

Room

Standard Double Room, Roll-in Shower

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Roll-in Shower

Room

Standard Twin Room, Roll-in Shower

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Premier Inn Canterbury City Centre

Hotel with a 24-hour front desk, 9-minute walk to Canterbury Cathedral
A 24-hour front desk, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel.
Premier Inn Canterbury City Centre offers 120 accommodations.
During your stay at Premier Inn Canterbury City Centre, you're just a quick walk from Canterbury Cathedral. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Buffet breakfast offered for a fee
  • Services include luggage storage
  • Just a 4-minute walk from St. Augustine's Abbey and 9 minutes on foot from Canterbury Cathedral
As a guest of Premier Inn Canterbury City Centre, you'll find express check-out and a lift. Public spaces have free WiFi.

This 3-star Canterbury hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2013
  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.99 per person
  • Nearby parking fee: GBP 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Canterbury Cty Ctr Hotel
Premier Inn Canterbury Cty Ctr
Premier Inn Cty Ctr
Premier Canterbury City Centre
Premier Inn Canterbury Cty Ctr
Premier Inn Canterbury City Centre Hotel
Premier Inn Canterbury City Centre Canterbury
Premier Inn Canterbury City Centre Hotel Canterbury

Reviews

Premier Inn Canterbury City Centre Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is Ross Jordan. I accidentally press the wrong button in my review. I meant to indicate that my check-in was excellent. Please change that for me period thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Travelled with family
Close to town and where our daughter lived. One block from bus stop.
Stayed 3 nights in Oct 2025

8/10 Good

Lucie

Travelled with group
Liked: Amenities
The room was smelly of urine. We asked for another room.
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness
Parking was a major challenge. Staff not able to explain procedure
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Pros: conveniently located, good breakfast, hot water with good pressure, mini fridge for drinks or meals. Cons: smaller bed than reserved, no phone in rooms for service support, the employee who checked us in was short (almost rude), difficult elevator operation to ground floor,
Stayed 3 nights in Sep 2025

4/10 Poor

Wendy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was a huge parking debacle when we arrived, no one at the reception desk, except for two kiosks that said in big words “out of order”. Then we were told in order to park there we needed a UK telephone number and we are from the US so that wasn’t possible. The signs in the parking area were ambiguous and not helpful at all… And all the trash and rubbish in that area was particularly offputting. It took about 35 minutes to actually find someway to park and check into the room. When we tried to order dinner from the menu in the room we were told only about seven options were available off of the entire menu. We weren’t told ahead of time that the rooms would not be serviced unless we requested it so on our second day we were careful to requested, but the next day we were told they were busy cleaning the second floor and would not get to ours. No service. Shameful.
Stayed 3 nights in Sep 2025

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newly refurbished and clean rooms

Newly furbished hotel in the heart of Canterbury. Good was clean and comfortable and location was walking distance to the attractions. Overall Good value for money.
Stayed 1 night in Jul 2025

8/10 Good

VALERIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Ramesh

Travelled with family
Disliked: Cleanliness, room comfort
There were bed bugs and my wife has got rashes. The same has been reported and the hotel has changed the room. We have to talk to the hotel relationship people.
Stayed 3 nights in Sep 2025

6/10 Okay

Afshin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Het hotel was oké en de locatie is perfect, maar er is geen eigen parkeergelegenheid. Daarnaast is alles klein en gedateerd. Ik zou hier niet opnieuw voor kiezen.
Stayed 3 nights in Sep 2025

8/10 Good

Patrick

Stayed 1 night in Sep 2025

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Me ayudaron para guardar mi bicicleta y que no estuviera en la calle expuesta al robo. Sin ella no hubiera podido continuar mi viaje. Fueron muy amables en todo. Y el Bufet exquisito.
Stayed 2 nights in Sep 2025

8/10 Good

Hilal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Room was big enough for 3 person, cleaned well. The wifi was not steady but we could use anyway. Parking was too limited we used public car park 10 min walking from hotel.
Stayed 6 nights in Aug 2025

8/10 Good

Aiko De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was great, however it is best not to expect anything of the provided wifi. The wifi is so bad that it should almost be listed as no wifi available.
Stayed 1 night in Aug 2025