8/10 – Gut
Ann A.
25. Juli 2023
Gut: Sauberkeit
Beautiful home, just missing the mark to be 5 stars
This home and location are stunning. The space is great, the amenities are fabulous, but for the price we had hoped that everything would be perfect. We were not able to use the microwave or stove because the microwave is missing all the numbers and the oven has no instructions so we couldn't cook with it. The kitchen is poorly stocked with few knives/pots/pans. We were unaware that we would have to buy toilet paper, paper towels and 5 kinds of garbage bags. We were given 1 bath towel and a hand towel per person for an entire weeks stay. The sinks in the master bathroom are broken and the faucets are so low you can barely fit your hands under them to wash your hands. There is a gardener there almost every day, he uses the blower as early as 7:30am right next to the windows of the house. Again, the home is stunning and Martina, the house manager is delightful. It was just disappointing that the owners and property management team are not more customer focused.
Ann A.
Aufenthalt von 7 Nächten im Juli 2023