Cape Charles is a beautiful city with genuinely friendly people, and the music event we attended was enjoyable. Unfortunately, the property itself was disappointing and did not meet basic expectations. The home is clearly dated, curb appeal is neglected, and the overall cleanliness upon arrival was unacceptable. In addition, the televisions did not function properly, children yelling late at night and early morning, and the shower water pressure was extremely poor, which made the stay uncomfortable.We do want to acknowledge Jennifer, the agent representing the homeowner, who was professional, responsive, and clearly doing her best throughout the process. However, she was ultimately limited in her ability to resolve the underlying issues with the property itself.