2/10 â UngenĂŒgend
Daniel V.
19. Feb. 2026
Host experience- we asked for toilet paper, after 24 hours we were out, we sent a message and never heard back, we called the number and they informed us they were in the Caribbean and there was no local host to help us. So, they didnt have back up toilet paper/ paper towels, nor did they respond to us. They advertised a heated pool and spa, which is why we chose it, however, the pool water was unacceptably cold. We asked what we could do to have the pool heated, we never got a response, so once again we had to call the number, and a person told us in order to have the pool heated to a comfortable temperature, we had to contact them 72 hours before we arrived to set it up, and weâd be charged 270 extraâŠnever was informed thatâŠ??? Every place that we have stayed at in the last several years that had a pool, the temperature was comfortable, and we didnât need an extra charge to heat the pool. This company should not be listed on VRBO, they literally are non responsive, and false advertise. I screenshotted the times we messaged them for help and how long it took to receive a message back/ never heard back from. The shower in the master bedroom is not operating properly. The water barely came out of the shower and I have video of it. Thereâs a 1 foot by 3 foot area where you need to stand where the water could actually reach your body. Clearly there was one functioning shower that I was able to use comfortably. Weâve never given a negative review till now
Daniel V.
Aufenthalt von 6 NĂ€chten im Februar 2026