Previous reviews didn't address the location much, but that's definitely what stood out the most to us. It is literally right on the corner intersection of a busy/main road (Across the street from a 7/11). Kinda weird and doesn't seem like a place where a house should be. Loud cars day and night. I lived in Boston for 5 years, so it didn't affect me too much, but I could see it bothering other people for sure. Once inside you kinda forget about the outside.
Benson was great letting us do a same day booking, but advised us there was a bee infestation by the hot tub area. He told us pest control was coming out the next day to take care of it. No big deal. But pest control never came. We told him and he said he'd reach out to them and get back to us. But ultimately they never came and we were never able to use the hot tub area which was really disappointing. Pretty disappointing also that he just never followed up on that or apologized or offered any kind of credit for the fact we couldn't use that area the entire stay.
The place was pretty nice and clean, but we found a previous guests used, dirty underwear under one of the beds and a discarded bag of someones other dirty clothes, so I'm not sure how thoroughly the place gets cleaned. Told Benson about it and he apologized and asked us to just throw it away? Wasn't expecting to be asked to pick up someone's visibly gross underwear on vacation, but also didn't want it there, so...