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The Heritage Hotel

2.0 star property

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Photo gallery for The Heritage Hotel

Iron/ironing board, free WiFi, bed sheets
Family Room, 1 King Bed with Sofa bed | Iron/ironing board, free WiFi, bed sheets
Interior entrance
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
24 Mary St, Porthcawl, Wales, CF36 3YA
  • Place, Trecco Bay
    ‪18 min walk‬
  • Place, Porthcawl Rest Bay Beach
    ‪6 min drive‬
  • Place, Royal Porthcawl Golf Club
    ‪8 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking, Ensuite

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Ensuite

Iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Ensuite

Standard Double Room, 1 Double Bed, Non Smoking, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, Ensuite

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed, Non Smoking, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite | Iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Ensuite

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Heritage Hotel

Guesthouse in Porthcawl, near Porthcawl Rest Bay Beach
This guesthouse features free Wi-Fi in public areas. Housekeeping is available on request.
The Heritage Hotel offers 7 accommodations with complimentary bottles of water. 30-inch LED televisions come with digital channels and Netflix.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

During your stay at The Heritage Hotel, you're just a quick walk from Coney Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Just a 2-minute drive from Porthcawl Rest Bay Beach and a few minutes from Royal Porthcawl Golf Club
WiFi is free in public spaces.

Smoking is allowed in designated areas at this Porthcawl guest house.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 24 September 2025 to 29 September 2025 (dates subject to change).

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Property is also known as

The Heritage Hotel Porthcawl
The Heritage Hotel Guesthouse
The Heritage Hotel Guesthouse Porthcawl

Reviews

The Heritage Hotel Reviews

8.4

Very good

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location great and check in easy
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect..
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel,we stayed in family room,could smell the freshness off the bedding..bed was so comfy..car park behind hotel.would definately stay again.close to town.friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Easy check in clean modern and comfortable accommodation in a good spot to explore Porthcawl, will visit again soon and recommend!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean room with free water, coffee and biscuits. The bathroom had shower gel and shampoo for us to use. Really lovely location and quick and easy entry and check out. Would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fab accomodation

Great place & wonderful location
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lorette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Zabreen

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
-Presentable property -comfortable bed -spacious -good shower -tons of towels provided -easy quick access to the beach and nearby restaurants. - tv had netflix - towel heater in bathroom -easy check in -ample storage space -good kettle A few niggles: -i think the listing could be improved to include valuable info such as - parking is on street and not always guaranteed plus the tv has netflix (had i known this i wouldnt have bought my laptop along with me) -there arent any hooks anywhere - not much of an issue in the bedroom as you can hang in the cupboards, but necessary in the bathroom. We had towel rail full of beachwear so you need somewhere to hang your towel and a change of clothes when in the shower. -green lights (i assume for health and safety reasons) might be good to have this pictured so people who require black out to sleep can bring an eye mask -sofa bed very uncomfortable - when i lay on there (i am an average sized adult) the springs were digging into my back, luckily for us, only my 3 year old slept there so he was unaffected. -although toiletries are pictured, shower gel not provided - tea and coffee facilities: biscuits were stale and unedible and spoons needed a good clean -it wouldve been useful to provide an additional cotton sheet for each bed - duvet is comfortable but borderline too hot in the summer months On the whole a very positive experience, however there are a few pointers for improvement. Thanks
Stayed 2 nights in Jul 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very easy to find and parking wasn't a problem as there is free street parking or a car park behind the property at a reasonable price. Our room was very clean and tidy with good facilities. Didn't meet our host but was always available via phone if needed and got in touch to ask if we needed anything such as extra towels etc. Easy access to the beach and shops.
Stayed 4 nights in Jul 2025

8/10 Good

Joanna

Travelled with family and small children
Liked: Cleanliness
No staff, no option for breakfast, but a nice comfortable room.
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Travelled with partner
Disliked: Amenities, property conditions & facilities
Older property than we expected. The front entry needed a good sweep. Trash out front greeted us and set a poor tone. Bit of paint and things could look better. Our room door was damaged and below acceptable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Manpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Good place to stay, keycodes sent in advance and no staff on site but was comfortable and in a nice location.
Stayed 1 night in Jul 2025

2/10 Terrible

M L

Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet very clean easy check-in good location could not fault it
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely room - noisy area!

The building and room itself was lovely and clean however the area was very noisy. People were screaming and shouting in rhe street until 2.30am on a sunday night monday morning! Think it was coming from the hotel opposite who had some dodgy characters outside when we got back to the room!
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing holiday

it was easy to find. nice , clean hotel. lovely location not to far to the pubs shops. would definitely stay here again . only thing i would book on the ground floor as its to many stairs for me abd my sister .
Stayed 3 nights in Jul 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey family room very clean with all amenities. Very close to Porthcawl town. Would definately stay again and recommend to others.
Stayed 1 night in Jul 2025

4/10 Poor

roger

Liked: Cleanliness, amenities, property conditions & facilities
When I arrived at the property I was unable to get in as there was a didgital lock on the door and I was not given the code also I was not provided with the room number. Also, the Contact Telephone number on my Confirmation document was not in service and apparently not the phone number of the manmagement. Had to go through a time taking and convoluted process to gain access. Not pleased.
Stayed 3 nights in Jun 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Katie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was impressed how slick the check in process was despite having no staff on site. I submitted a question about an issue with check in and got a response and resolution within 10 mins. Nice room, clean, well equipped. The only downfall was creaky floorboards so take ear plugs.
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Generally it was fine, but a few small niggles. On arrival we (myself and my wife) found only one towel, a bath towel. I contacted management who responded quite quickly and delivered more towels. The list of amenities included 'free bottled water' (there wasn't any) and 'Netflix available' (it isn't, unless you sign in with your own account) Apart from those issues it was OK. Just a bit surprised that there is actually no one there apart from guests, no reception or staff in the building. More like an Airbnb or hostel than a hotel really.
Stayed 1 night in Jul 2025