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The Royal Hotel Cardiff

3.5 star property
VIP Access

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Photo gallery for The Royal Hotel Cardiff

Restaurant
Property entrance
Point of interest
Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Place, Cardiff Castle
    ‪6 min walk‬
  • Place, Bute Park
    ‪6 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Triple Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Cinema Room

Cinema Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Cinema Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(43 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

  • Sleeps 2

View all photos for Cinema Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Cinema Room

  • Sleeps 2

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About this property

The Royal Hotel Cardiff

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and a front desk safe are on-site.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a hairdryer. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Royal Hotel Cardiff. During your stay, you're just a quick walk from Principality Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Principality Stadium and 6 minutes on foot from Utilita Arena Cardiff
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2367 square feet (220 square metres) and includes conference space. The business-friendly The Royal Hotel Cardiff also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 3.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Fitz Bar – On-site bar.
Slug & Lettuce Central – This theme restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.0 for adults and from GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mr.A.Deane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

kathryn

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Staff very friendly room very clean great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, amenities
Lovely hotel, can't believe I haven't stayed her before when in Cadiff. Room was well kitted out (I "worked from home" while staying) and spacious. Bed was one of the comfiest hotel beds I have slept in. Staff were lovely and the breakfast world class. Location right in the middle of town is very convenient, esp when walking back after a few beers next door, but also very quiet with almost no street noise to be heard in the room. I have found my go-to hotel for my Cardiff stays now!
Stayed 3 nights in Nov 2025

10/10 Excellent

Darren

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great central location and friendly staff. Breakfast food could have been hotter and warm plates please.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gwynfor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff, nice clean room and comfortable. Would definitely stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Lift wasn’t working up to the reception but the one to the rooms was. Clean room, we had two windows to see out into the city centre. Location was brilliant. Rugby was on so great atmosphere. A fun weekend!
Stayed 1 night in Nov 2025

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice people decent breakfast good location if you don’t have a car. Beds are squishy and the elevator to the check was out the entire time we were there which was about 3-4 steep staircases up. Front desk did offer help with our bags. But up and down on those stairs multiple times a day did take a bit out of us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gemma

Stayed 1 night in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities
Room was great , staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Nice central hotel, friendly staff, good breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Joe

Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities
Very helpful and friendly staff. some part of the hotel shows it's age, but it was a good stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Great location, kind staff, would stay again!
Stayed 2 nights in Oct 2025

8/10 Good

John Eryl

Liked: Cleanliness, amenities
The room was comfortable and the breakfast was delicious. Would give the hotel a 5 star, but entering the hotel late at night was a hassle.
Stayed 1 night in Oct 2025

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was mostly cold. Otherwise a very nice hotel
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness
Nice hotel , easy check in
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, efficient, friendly and helpful staff plus in a good location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, room comfort
What a lovely hotel! As soon as we arrived we were greeted with a smile and welcome. We had room 701 which was a fabulous room, spacious and clean. Loads of hot water, ideal for a bath. Even though it is in the centre of town we were not bothered by noise at all. The breakfast was great and catered well for GF. We have stayed at a few hotels in the past when visiting Cardiff but this will definitely be our choice in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Room spotless and staff courteous
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
The floor in the room was very sticky and the air con was noisy. The room only had a small box window which made it feel quite claustrophobic. Well located for the station. Friendly staff and good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Didnt have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025