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County Hotel

3.0 star property

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Photo gallery for County Hotel

Meeting facility
Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.0 out of 10
Good
(13 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(40 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.8 out of 10
Good
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property
Carlisle Station Hotel, Sure Hotel Collection by BW
Carlisle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 1,000 reviews
The price is CHF 56
includes taxes & fees
4 May - 5 May
Carlisle Station Hotel, Sure Hotel Collection by BW

About this property

County Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.00 per person
  • Self-parking fee: GBP 8.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 278 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Amenities
Kettle didn’t work. Couldn’t run a bath. Restaurant and bar closed.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were getting an early train from Carlisle and wanted to stay close to the station the night before. This hotel is literally across the road. We had a double bed with extra single bed room for 3 of us at a total of £42. Overall the hotel is a bit dated, but beds were comfy and it was handy for plenty of restaurants and bars the night before. Breakfast started at 7am after we left, so I can't comment on it. But there was a Costa across the road which opens at 6am. Staff on check in and check out we're lovely and friendly. We had a great night's sleep and were ready for the journey the next day. Would absolutely stay here again Great value for what we paid.
Stayed 1 night in Jan 2026

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was difficult to find the hotel parking as we arrived at night, but OK once we got our bearings. The hotel room is huge, but looking a bit tired. I loved that I could have a bath, as this facility is missing in so many hotels now! Our room was on the street front so it was noisy from traffic, despite double glazing. The beds were very comfortable though and there was a good supply of tea, coffee etc but no teaspoons!
Stayed 1 night in Jan 2026

10/10 Excellent

Jojo

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay ❤️ Only a 5 minute walk from the train station very friendly I stayed and took my dog the hotel staff were very helpful and friendly My room was beautiful a massive bed which my dog enjoyed 😂 The breakfast was very nice I can’t wait to go back and stay again Thank you for having us x
Stayed 1 night in Jan 2026

6/10 Okay

Nidhi

Disliked: Property conditions & facilities, room comfort
The room was freezing even with the radiator at the highest setting
Stayed 1 night in Jan 2026

10/10 Excellent

Maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast didn’t taste very fresh
Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel although a little tired looking. staff really helpful and friendly
Stayed 1 night in Jan 2026

2/10 Terrible

Philip

Stayed 1 night in Oct 2025

8/10 Good

gary

Liked: Cleanliness, amenities, property conditions & facilities
Room clean,staff very helpful and a lovely good bye,we will return
Stayed 3 nights in Dec 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service
The County Hotel is very dated but the price is usually ok.Hotel is always very clean and staff are good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Bit old fashioned but spotless clean and staff were very nice plus got room for really good price,will definitely be back.
Stayed 2 nights in Dec 2025

8/10 Good

Colin i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central very accommodating with our room selection comfy clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean. staff very helpfull and friendly. Only downside was the floorboards very noisy especially at night. But overall a great time away.
Stayed 4 nights in Dec 2025

10/10 Excellent

sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff excellent
Stayed 3 nights in Dec 2025

2/10 Terrible

Mandy

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We didn’t sleep all Night because of the windows and doors rattling all night. Have emailed the hotel twice since our stay on 13/12/25 and still no response. So unprofessional. We were booked into breakfast at 10am and when er went to breakfast there was us 3 and another party of 4. There were no fried eggs, scrambled eggs, beans and bread for toast. Unacceptable
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness
Nice clean toom helpful staff, good breakfast. Only issue is we had to pay £5 a day parking, this appears to be new. I feel that if you are staying at their hhotel parking should be free
Stayed 3 nights in Dec 2025

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel generally is good and have stayed before with no problems, however the man on the front desk was less than interested, after I asked for assistance did not hear from him again even when I walked past the reception desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and close to the shops, I went to cinema 2mins walk, I'll be back that's for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
Friendly staff Parking is now charged for (was free when we booked) Rooms need some tlc but good value for money and great central location
Stayed 1 night in Dec 2025

4/10 Poor

william

Disliked: Cleanliness, staff & service, amenities
We stay in this hotel more than 3 times a year. But unfortunately this was not very pleasant, we had a 3 night stay and no one looked in our room once. We had to ask at reception for toilet rolls and tea/coffee. We also had someone downstairs smoking in their room and the smell was coming up the vents, I know this is not the fault of the hotel. but on our last day we got up at 0600 and left the hotel as he smell was intolerable. We will be back later in the new year and hope we dont have the same experiences.
Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Carlisle city centre. On Botchergate which features many pubs, including two Wetherspoons.
Stayed 1 night in Dec 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had breakfast, but overall stay OUTSTANDING
Stayed 1 night in Dec 2025

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service
Helpful and efficient staff, room was clean enough and ideal for one night close to the station - would stay again for sure.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025