Fantastic hotel, very centrally located within walking distance to the shops and parks. The staff are super friendly and helpful. We stayed in the suite which is very comfortable and clean. The shower is amazing and there is a tv with Netflix. Also the breakfast is very good with hot and cold food available. We loved the fact that there was a car park included which is brilliant if you are driving. We definitely would recommend this hotel if youâre visiting Carlisle or other surrounding areas.
The hotel itself is very nice and the bar and restaurant was great. The room was lovely, plenty of space and well furnished. The reason I gave this an average score was because I had a really poor sleep due to the noise from the road. I thought the windows were open but they werenât, they were just old and didnât close fully. There was also a cold draft blowing into the room. Being next to a very busy road, new windows must be a priority.
Clean, comfortable room, very good value for money, food was scrummy, both tea and breakfastâŠâŠstaff were very attentive, just could have done with a bath n plugs near bedâŠ.. Iâll ask about a bath if we stay again thanks
This was my second stay at this hotel. Modern clean rooms, great buffet breakfast, friendly staff. The location is very convenient, good parking and easy to walk into the centre of Carlisle without all the issues of parking in the town centre. Great location for walking in Rickerby & Bitts Park. This is now my 'go-to' hotel for staying in Carlisle.
Friendly, helpful service. I called ahead to arrange a bottle of Prosecco to celebrate our wedding anniversary and the team had already arranged for complimentary chocolates and arranged the towels.
Good breakfast buffet, regularly replenished and quality bacon and sausages.
Breakfast is very good, plenty of choice on the buffet, plus homemade bread, which was a welcome bonus.
Only negative was lukewarm water in the shower, it was alright from the basin tap, so maybe a faulty shower mixer.
Everything about the hotel was of a high standard. The staff were very friendly and helpful the breakfast was good with a nice variety of food the room was clean and tidy as was the rest of the hotel. Overall I consider it was very good value for money and would not hesitate to stay again on my next visit to Carlisle.