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The Ivy Bush Royal Hotel By Compass Hospitality

3.0 star property

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Photo gallery for The Ivy Bush Royal Hotel By Compass Hospitality

IVY Suite | 5 bedrooms, desk, free WiFi, bed sheets
Terrace/patio
Lounge
Lobby lounge
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
11 Spilman Street, Carmarthen, Wales, SA31 1LG
  • Place, Carmarthen Castle
    ‪3 min walk‬
  • Place, Carmarthen Heritage Centre
    ‪8 min walk‬
  • Place, King Street Gallery
    ‪9 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(20 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

5 bedrooms, desk, free WiFi, bed sheets

Standard Twin Room

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room Single Use, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | 5 bedrooms, desk, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, 1 Single Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

5 bedrooms, desk, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | 5 bedrooms, desk, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed

5 bedrooms, desk, free WiFi, bed sheets

Executive Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | Living area | Flat-screen TV

Garden Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for IVY Suite

IVY Suite | 5 bedrooms, desk, free WiFi, bed sheets

IVY Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Ivy Bush Royal Hotel By Compass Hospitality

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, 24-hour room service and laundry facilities.
The Ivy Bush Royal Hotel By Compass Hospitality offers 70 accommodations with a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Carmarthen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Ivy Bush Royal Hotel By Compass Hospitality. During your stay, you're just a quick walk from Carmarthen Castle. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 5 meeting rooms, laundry facilities and a lift
  • Just a 4-minute walk from Carmarthen Castle and 11 minutes on foot from King Street Gallery
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 5 meeting rooms available. The Ivy Bush Royal Hotel By Compass Hospitality also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3-star Carmarthen hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Ivy Bush Royal Hotel By Compass Hospitality has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 for adults and from GBP 6.25 for children
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Spilman Hotel Carmarthen
Spilman Hotel
Spilman Carmarthen
Spilman Hotel Wales/Carmarthen
Ivy Bush Royal Hotel CARMARTHEN
Ivy Bush Royal Hotel
Ivy Bush Royal CARMARTHEN
Ivy Bush Royal
Ivy Bush Royal Hotel Compass Hospitality Carmarthen
Ivy Bush Royal Hotel Compass Hospitality
Ivy Bush Royal Compass Hospitality Carmarthen
Ivy Bush Royal Compass Hospitality
Ivy Bush Royal Compass Hospit
The Ivy Bush Royal Hotel By Compass Hospitality Hotel
The Ivy Bush Royal Hotel By Compass Hospitality Carmarthen
The Ivy Bush Royal Hotel By Compass Hospitality Hotel Carmarthen

The Ivy Bush Royal Hotel By Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 444 reviews
Rating 8 - Good. 144 out of 444 reviews
Rating 6 - Okay. 75 out of 444 reviews
Rating 4 - Poor. 28 out of 444 reviews
Rating 2 - Terrible. 23 out of 444 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

GINETTE, BURRY PORT

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I was given a single room and not the twin I paid for. The staff at desk did deal with the issue promptly but the standard of both rooms leave a lot to desired. They gave me a double. The wallpaper is damaged the bathroom tiles need regrouting. The curtain is hanging off at the join and is too high for me to reattach. The carpet needs replacing as it’s stained in places. Not worth the price
Bathroom needs regrouting
Stained carpet needs replacing
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Stayed 1 night in Dec 2025

8/10 Good

Tsz

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 2 nights but Booked another day the day before I arrived and managed to get the same room for3 nights.Very helpful staff.
Stayed 2 nights in Nov 2025

4/10 Poor

lorraine

Liked: Staff & service
Disliked: Amenities
asked for a room near reception, but was given a room on the second floor, curtains didnt fit so couldnt close properly, wallpaper was coming off the wall, bed frame old and worn looking, no wifi working and couldnt use my phone which has 5g as there was no signal, shower cold and no pressure at all, tap water was spluttering out of the tap, heating only came on some time of the stay and room was cold, not a good experience this time compared to other stays here previously, put us off returning now which is a shame as check in was easy and friendly staff and the breakfast is good too.
Stayed 1 night in Nov 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Nice sized room. Good bar on site
Stayed 2 nights in Nov 2025

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast choices. Free car park. Central to town. Warm. Tea and coffee in rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

molly

Liked: Cleanliness, staff & service, amenities
Lovely staff and large room
Stayed 1 night in Nov 2025

10/10 Excellent

Supriya

Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely triple room , breakfast great
Stayed 1 night in Oct 2025

10/10 Excellent

Val

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff
Stayed 1 night in Oct 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room wasnt cleaned.then upgraded to a diff room.
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Well decorated & maintained. Newly refurbished bathroom. Down side, lumpy uncomfortable pillows!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very comfortable stay in a building that has seen better days. Not all the lighting worked in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Sila

Travelled with family
Visiting
Stayed 1 night in Sep 2025

4/10 Poor

Karuna

Disliked: Cleanliness, property conditions & facilities
Room Average
Stayed 1 night in Sep 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and in need of repair

So dirty and run down; stains on carpet. Filthy scum around the window, which I we couldn’t leave open as the hinges were broken. Shower curtain too long so you stood on it in the shower. Walls are so thin you can hear everyone talking in there rooms.
Stayed 1 night in Oct 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
All we needed for a quick trip. Breakfast had many options.
Stayed 1 night in Sep 2025

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities
Unfriendly and unhelpful at reception. Corridors are so smelly. Then we went to our room and it hasn’t been cleaned! I asked for an upgrade or refund. Upgraded room was lovely but not even an apology or a suggestion of an upgrade or how to resolve. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and the free wifi worked well. The room was very clean. If I find myself in Carmarthen again, I'd be happy to stay here.
Stayed 1 night in Sep 2025