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Hyatt Carmel Highlands

4.0 star property

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Photo gallery for Hyatt Carmel Highlands

Fireplace
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Couples treatment room(s), hot stone massages, deep-tissue massages
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
120 Highland Dr, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View | Premium bedding, down duvets, pillow-top beds, in-room safe

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Big Sur Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Point Lobos Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

Townhome, 1 Bedroom, Kitchenette, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Daily full breakfast for a fee
Hyatt Vacation Club At Highlands Inn
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 205 reviews
The price is CHF 302
includes taxes & fees
26 Jan - 27 Jan
Hyatt Vacation Club At Highlands Inn

About this property

Hyatt Carmel Highlands

Family-friendly resort with full-service spa and free valet parking
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and Access to hot tub are on-site.
Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and MP3 docking stations. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. 54-inch flat-screen televisions come with cable channels, DVD players and pay-per-view films. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Carmel Highlands. During your stay, you'll be within walking distance of Gravity Garden. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • 14 minutes by car from Monterey Bay and 15 minutes from Monterey Bay Aquarium
Hyatt Carmel Highlands offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the family-friendly Hyatt Carmel Highlands. Self parking and valet parking are free.

This 4-star Carmel resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Pacific's Edge – This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 847 reviews
Rating 8 - Good. 169 out of 847 reviews
Rating 6 - Okay. 110 out of 847 reviews
Rating 4 - Poor. 66 out of 847 reviews
Rating 2 - Terrible. 39 out of 847 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

jennifer

Stayed 1 night in Oct 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jordan and staff very friendly and accommodating!
Stayed 1 night in Oct 2025

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the townhouse.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deatrice

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the property were awesome.
Stayed 2 nights in Oct 2025

2/10 Terrible

Seyed Pezhman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

8/10 Good

Felix

Travelled with family
Liked: Cleanliness
The area is very nice, ocean view and pine trees. The building lacks good sound proofing - you can hear people on both sides walking, like they are walking upstairs. The restaurant is closed on Mondays and Tuesdays and there no restaurants close-by. Parking is a bit far from rooms, so it's a walk up and down hills.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the property was very clean and quiet. Beds were extremely comfortable with great pillows. The rooms were very clean and nice bathrooms.
Stayed 2 nights in Sep 2025

2/10 Terrible

Liana

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful unfortunately we only got to use it to sleep and saw its beauty in the morning because check in was 2 hours late and we had to leave the property to get ready for an event at another hotel. awful experience with staff
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique for special memory
Stayed 1 night in Sep 2025

10/10 Excellent

charlsie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Highland Inn four days. I was nervous because reviews were mixed. Our ocean view room was nice we did not find it outdated. Housekeeping took good care of us we always had fresh towels and clean room to return to. The breakfasts were wonderful and wait staff exceptional. We had breakfast everyday and husband said breakfast highlight of trip. We had dinner once. We enjoyed it and sunset view was amazing. We found the location very good, close to attractions in area but quiet and peaceful. The property is large. Its alot of walking and stairs. We are in our 60s and did fine but I can see that difficult for some people. Parking was far from our room, we did use valet a few times. But did fine walking it too. Grocery store is nearby and a nice laundry room avaiable at hotel. Gym facility was well equiped. We enjoyed our stay and would go back if in the area again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Weiqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the view literally on our front door to our room. Fantastic premium property
Stayed 1 night in Sep 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can have a stunning view of Pacific Ocean from room and balcony.
Stayed 3 nights in Sep 2025

6/10 Okay

Amanda

The staff was very friendly and helpful, but overall the hotel was understaffed and it showed. The other item of note was the poor bathroom layout. While I understand constraints in older properties, the bathroom has a small single vanity with no lay space for items while having ample wasted space on the opposite wall.
Stayed 2 nights in Sep 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort

Getaway

Amazing view. Cozy place. needs more upkeep - your site pics have been enhanced…
Stayed 2 nights in Sep 2025

6/10 Okay

Kimberly

Liked: Staff & service

Not a Hyatt

It’s fine. What you’d expect from a basic hotel. Certainly not the caliber of a traditional Hyatt. The high point was the service at the front des, especially “Austin” was excellent and the service in the restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean, from the ocean view room, is amazing. I would also recommend having breakfast at the restaurant for the food (suggest the eggs Benedict and the French Toast), and again the view.
Stayed 1 night in Sep 2025

10/10 Excellent

Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Enjoyed the Pacific edge restaurant. The service was on point. The valet was so helpful with getting luggage to our rooms…it is the highlands with lots to climb. Shout out to Carlos for stepping up and getting us sorted out. The room was super clean and up to date thanks to the cleaning staff. We also enjoyed the bar at sunset service was impressive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Treena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very nice. The view from the hotel was amazing. We were in room 513 which did not have a view - it only looks at the rooms in front of it. The room was clean. The beds were super comfy. The sheets were quality. The front desk staff was helpful and friendly. Our only complaint was the noise - the room above us was LOUD. Maybe the floors are super thin because we were awakened every day way before daylight with floor noise over our heads that was well above average noise level. We would definitely stay here again but maybe look at the rooms to determine a room that has a nice view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, clean, kind service
Stayed 3 nights in Sep 2025

8/10 Good

Zhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent environment. Beautiful view. But the
Stayed 1 night in Sep 2025

10/10 Excellent

Herson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service
The parking was pretty far
Stayed 1 night in Jul 2025