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Hyatt Vacation Club at Highlands Inn

Property class: 4

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Photo gallery for Hyatt Vacation Club at Highlands Inn

A dining area with a table set for four, overlooking a scenic ocean view.
A stone building with a wooden staircase leading to a door.
A terrace with wooden tables and chairs, overlooking a coastal landscape with trees and a view of the ocean.
A coastal house with a stone facade, multiple decks, and a view of the sea.
A modern interior with large windows offering a view of the sea and rocky coastline.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
120 Highlands Dr, Suite B, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪11 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪13 min walk‬
  • Place, Point Lobos Ranch
    ‪16 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪18 min drive‬

Room options

View all photos for Villa, 1 Bedroom

A hotel room with a bed, two bedside tables, a round table with chairs, a potted plant, and a wooden panel wall.

Villa, 1 Bedroom

8.8 out of 10
Excellent
(19 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a view of the ocean.

Villa, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Mobility Accessible

A hotel room with a large bed, a TV, a window with a view of the sea, and a painting on the wall.

Villa, 1 Bedroom, Mobility Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a view of the ocean, and a ceiling with wooden beams.

Villa, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt Vacation Club at Highlands Inn

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Hyatt Vacation Club at Highlands Inn offers 91 accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. 55-inch LED televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hyatt Vacation Club at Highlands Inn, you'll be within walking distance of Point Lobos State Natural Reserve. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with aromatherapy, body treatments or massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, yoga classes and fitness classes
  • Just a 1-minute drive from Point Lobos State Natural Reserve and 10 minutes from 17-Mile Drive
Hyatt Vacation Club at Highlands Inn offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Hyatt Vacation Club at Highlands Inn. Self parking is free. A complete renovation of Hyatt Vacation Club at Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Hyatt Vacation Club at Highlands Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Children's club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Vacation Club at Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 335 reviews
Rating 8 - Good. 50 out of 335 reviews
Rating 6 - Okay. 35 out of 335 reviews
Rating 4 - Poor. 9 out of 335 reviews
Rating 2 - Terrible. 16 out of 335 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Seda

Liked: Cleanliness
Great property to stay and enjoy your vacation
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and even better view.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! My daughter and I had a great time.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic, quaint location. Very comfortable facilities. Very affable & welcoming staff,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the Pacific and well equipped townhouse.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay above Pt. Lobos, with a lovely view of the same. Great rooms, wonderful staff, lovely property.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Highlands. Fireplaces in room were a nice touch and overall room sizes were large. Would come back again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained. Accommodations well apportioned, clean, had a fireplace. Incredible views from room and restaurants. Definitely worth a return visit.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gianina

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous location and views, huge rooms with all the appliances and necessities you needed for a stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hira

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ericberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thank you!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean - comfortable - super well apportioned! We loved the entire experience.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Riddhiman

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean was visible from room and the spa was relaxing, room was great for families, certainly recommend and would visit the property again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Fantastic service and amenities
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful, clean, and staff were great and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2026
Verified review

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely felt like I was stepping into late 90s luxury. The rooms need a refresher but the location and views are amazing. We will be returning again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great bed, ridiculous view!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time a hotel has made me want to come back just to use the amenities again! I would spend my entire trip next time just staying at the hotel. I went for my Birthday and I experienced some of the best customer service I've had in a long time. Everyone was really kind and the amazing views were the cherry on top. I definitely will be back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to Pacific’s Edge
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes both were great
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Anup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the view from our room was stunning, and the staff was so kind and friendly. The only issue was rooms don’t have AC and the weather was quite warm (even at night) when we stayed there
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness
This hotel was so nice !!! The views are amazing and the location is perfect. It was like a beach cabin. Loved it so much. 10/10 recommend
Pacific Edge
Stayed 2 nights in Mar 2026