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Baluarte Cartagena Hotel Boutique

3.5 star property
VIP Access

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Photo gallery for Baluarte Cartagena Hotel Boutique

Front of property – evening/night
Breakfast, lunch, dinner served; Italian cuisine, al fresco dining
Interior detail
Breakfast, lunch, dinner served; Italian cuisine, al fresco dining
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Bocagrande, Carrera 3 No. 4-101, Cartagena, Bolivar, 4401
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 1 King Bed, Air conditioning

Deluxe Double Room, 1 King Bed, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Deluxe Double Room, 1 King Bed, Air conditioning

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Air conditioning

Standard Double Room, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Standard Double Room, Air conditioning

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Air conditioning

Standard Double Room, 1 Double Bed, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Standard Double Room, 1 Double Bed, Air conditioning

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed, Air conditioning

Superior Double Room, 1 Queen Bed, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Superior Double Room, 1 Queen Bed, Air conditioning

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Air conditioning

Superior Double Room, 1 King Bed, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Superior Double Room, 1 King Bed, Air conditioning

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom, Air conditioning

Standard Triple Room, 1 Bedroom, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Standard Triple Room, 1 Bedroom, Air conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Quadruple Room, 2 Bedrooms, Air conditioning

Deluxe Quadruple Room, 2 Bedrooms, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Deluxe Quadruple Room, 2 Bedrooms, Air conditioning

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Quadruple Room, Multiple Beds, Air conditioning

Superior Quadruple Room, Multiple Beds, Air conditioning | Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

Superior Quadruple Room, Multiple Beds, Air conditioning

  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Baluarte Cartagena Hotel Boutique

Hotel with free breakfast, 3-minute walk to Bocagrande Beach
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Baluarte Cartagena Hotel Boutique offers 35 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and down duvets. 45-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they enjoy the overall property condition at Baluarte Cartagena Hotel Boutique. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Da Pietro
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Bocagrande Beach and 5 minutes by car from Clock Tower
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Baluarte Cartagena Hotel Boutique. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Da Pietro – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Da Pietro

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Baluarte Cartagena Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Baluarte Hotel Boutique
Hotel San Pietro Cartagena
San Pietro Cartagena
Baluarte Cartagena Boutique
Baluarte Boutique
Baluarte Cartagena Cartagena
Baluarte Cartagena Hotel Boutique Hotel
Baluarte Cartagena Hotel Boutique Cartagena
Baluarte Cartagena Hotel Boutique Hotel Cartagena

Reviews

Baluarte Cartagena Hotel Boutique Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 182 reviews
Rating 8 - Good. 83 out of 182 reviews
Rating 6 - Okay. 23 out of 182 reviews
Rating 4 - Poor. 8 out of 182 reviews
Rating 2 - Terrible. 3 out of 182 reviews

Reviews

2/10 Terrible

Julio, San Bernardino

Disliked: Amenities
Staff was OK, but one giant issue: the hot water is basically non-existent above the first floor. The water pressure is so bad, that twice the water turned off completely while I was in the shower. And about the water - the hot water was non existent as well, being only perhaps 1 or 2 degrees above the temperature of the cold water. When I first reported this, they told me some nonsense such as "oh, most people like cool showers when they come in and it's been hot all day". Guess what - I rather choose for myself if I have to or want to take a cold shower or not. Then about the lack of water and it turning off, they told me it's kind of "normal" around the area. In fact the day before I saw people in a restaurant taking water in buckets up the stairs to work in the kitchen. Now I get why they were doing that. Eventually the got the water a little hotter - apparently turning up the furnace temperature. Are you really that cheap that you turn it nearly off? And why hasn't anyone else complained? The included breakfast is OK, but nothing that you would write home about. The area is OK and easy access to food, shopping, and the beach. Oh, about the beach - google it - the beaches in this area are lets say..... pretty sad. Most will tell you to not bother, and go to a private beach club, preferably on one of the islands. A couple of the staff where friendly. But keep in mind the issue about the hot water and the water pressure. Book at your own risk.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hollmann

Stayed 1 night in Aug 2025

4/10 Poor

Margaret

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but the hotel was dirty. We walk into our room and the door could not close properly. The bathroom had hair in the shower and sink. The room was dirty and had a smell. The staffs were nice and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

8/10 Good

Ariel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
1st we have to keep in mind that the place is near the coast, its located in a very convenient spot, you can walk around and have a lot of options to dine in. The staff is friendly, they will help you and accommodate your needs , its not like a city hotel, so don’t expect that experience. The rooms decent sized, the bathrooms were a bit small. I kept hitting my elbows with the shower doors. One time we were out and when we came back there was a leak in plumbing in the bathroom, the offer us to move us to another room, we stayed in the same room and they did the best to fix it, it was Sunday and they moved us to a bigger room like a day before and we decided to stay, it was not a big deal. In the first floor they have a restaurant with a very good menu. The only thing we had a bit issue was with the cleaning, we requested to get the room cleaned because of a bit of sand on the bed and when we came to sleep we still had sand on our linen of the bed so that was the only issue. But over all was not a bad experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose, Sinking spring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good, in a very good and very safe location, the breakfast was super delicious
Stayed 1 night in Jun 2025

10/10 Excellent

DJIMRA, Brooklyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful establishment
Stayed 2 nights in Mar 2025

8/10 Good

IVAN EMILIO PAEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet speed was not very fast for my needs
Stayed 1 night in Apr 2025

10/10 Excellent

Onix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

8/10 Good

Yattah

Liked: Cleanliness, staff & service
I liked the staff! I liked that it was near the beach, shopping and restaurants. I also like that it's only a 10 minute drive from the city center/historic town. I did not like vendors coming up to me while eating my breakfast in the outdoor seating area. I did not like that property has alot of cracks and holes.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly especially in the restaurant connected to it. Big room and great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible no elevator the ac wasnt working no towels in the room i booked a room that fits 4 adults they charged me and was not supposed to.. place and stafd is trash very phony and will Rob your cash and money
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy and well located closed to everything. The hotel is antique so the rooms tend to have a strong “old” smell. The staff was very friendly and helpful. The breakfast was fresh made and delicious.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

JohnR, Los Angeles, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location of this hotel which is located on a street near good Itallian restaurants and a Peruvian restaurant. The breakfast was also good and made omelettes upon request!
Stayed 1 night in Jan 2020

10/10 Excellent

Arlenis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 14 nights in Dec 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all good place

It was overall a really nice visit and great for the price . Breakfast was ok but they where willing to cook fresh items . The room I ordered was unavailable but the hotel did everything they could to accommodate me . Overall really good for the price . I would return
Stayed 4 nights in Aug 2019

6/10 Okay

David, Huntsville, AL

Liked: Cleanliness, staff & service
Staff was helpful--and they needed to be as there were some problems with the first room. Hotel is average, but there was obvious work going on to improve things. Staff was great.
Stayed 1 night in Jul 2019

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Quartos simples, porém bem conservados. Wifi funciona bem dentro dos quartos. Café da manhã poderia ser melhor.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
The room that was assigned to us was very old and smell bad. We had to talk with the manager asking for another room. It was not fair to have paid a high price for a horrible room just for one night.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly. Very helpful and the room and facilities are clean and well kept. Only thing I would say needs improvement is the shower, water isn’t hot and the kept getting clogged. Breakfast was also great.
Stayed 3 nights in Jan 2019

6/10 Okay

Sundar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

An average place with a great staff!

Was my first trip to Cartagena and Colomia. I booked this hotel online. In all my travel, it is confirmed that you get what you pay for (or don’t pay for). Pros: Friendly and helpful staff. The team goes above and beyond to help the customer. Also has a great breakfast spread. ideal location to Walled City and easy to get to the ariport. Cons: Hotel is very average. It requires a lot of maintenance. The rooms felt straight out another era, but not in a good way. The lighting was dim, there was a strange odor permeating through the corridor and the room. The furnitures and fixtures did’t feel like it had been cleaned in ages. I think they just need to be replaced. For me the challenge compounded when the AC in my room started making some real loud noise. The hotel staff were helpful in getting me to a different room so I could get some sleep. But it was very painful to go through that in the middle of the night. Finally, the hot water was practically non-existant. I ended up taking a shower in near cold water. Also the WiFi was very weak. The signal was better if I was in a certain part of the hotel or the room. Otherwise, even a simple access to Google.com would take minutes to load, or crash.
Stayed 3 nights in Dec 2018

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018