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Holiday Inn Cartagena Morros by IHG

4.0 star property

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Photo gallery for Holiday Inn Cartagena Morros by IHG

Relax in comfort on our sun-kissed lawn, surrounded by palm trees and the soothing sound of the ocean.
Relax in a stylish room with a large bed, tufted headboard, and crisp linens. Enjoy fresh fruit and beautiful flowers.
Enjoy a drink at the bar with a variety of wine bottles on display and a flat-screen TV.
Relax on the beach with comfortable lounge chairs and umbrellas under the shade of palm trees.
Relax by the pool surrounded by a deck and lounge chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Room service
  • Parking included

Explore the area

Map
Anillo Vial CRA. 9 NO. 34-166, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪14 min walk‬
  • Clock Tower
    ‪12 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room (Specialty)

  • Lagoon view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | View from room

Standard Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the serene pool surrounded by palm trees and lounge chairs.

Sonesta Hotel Cartagena

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
3.9 out of 5, Good, (1009)
The price is CHF 111
for 1 room
29 Jul - 30 Jul
Sonesta Hotel Cartagena

About this property

Holiday Inn Cartagena Morros by IHG

Beachfront hotel with spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, spa services and a business centre.
Holiday Inn Cartagena Morros by IHG offers 140 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 37-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cartagena Morros by IHG. During your stay, you're just a quick walk from La Boquilla Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Blue Restaurant, a family restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from La Boquilla Beach and 12 minutes by car from Las Bovedas
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Holiday Inn Cartagena Morros by IHG. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 11 AM.
Blue Restaurant – Overlooking the garden, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends; COP 65,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blue Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: COP 120000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 105000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 65000 per person
  • Airport shuttle fee: COP 80000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 120000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 105000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Cartagena Morros by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Holiday Inn
Holiday Inn Cartagena
Holiday Inn Cartagena Morros
Holiday Inn Morros
Holiday Inn Morros Cartagena
Holiday Inn Morros Hotel
Holiday Inn Morros Hotel Cartagena
Morros
Holiday Inn Cartagena Morros Hotel

Holiday Inn Cartagena Morros by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 930 reviews
Rating 8 - Good. 282 out of 930 reviews
Rating 6 - Okay. 59 out of 930 reviews
Rating 4 - Poor. 29 out of 930 reviews
Rating 2 - Terrible. 23 out of 930 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I received top notch service and attention at the hotel throughout. The restaurant was welcomed. I ate numerous meals there and always was greeted and served well and always enjoyed the food. I also received a delightful massage on site and on the beach. The beach at times was a little “sketch” and I was approached on the beach while simply walking to the water and asked for a propina by 2 thuglike men. Once you leave the pool and lounge chair area it’s a bit Wild West like and security tactfully communicates that. The price and Holiday Inn name are what hooked me as this was a super last second reservation as American Airlines screwed up my flight and I had to down line for my 11 night cruise in Cartagena. Luckily I only missed 3 nights at sea.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel bien maintenu et directement sur la plage de La Boquita. Personnel exceptionnellement attentionné. Nourriture excellente au restaurant et déjeuner très généreux et varié. Je le recommande fortement
From the beach
Boquita beach
Boquita beach
Sunset from the hôtel balcony in our room
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice experience staying here. Located near the airport and easy access to the beach.
Stayed 3 nights in Apr 2025

4/10 Poor

Santiago

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Hobe Sound

Stayed 2 nights in Mar 2025

10/10 Excellent

Jack

Travelled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Hobe Sound

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

WILLIAM

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great services everyone was courteous and very friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto
Stayed 7 nights in Nov 2024

10/10 Excellent

Byron

Stayed 6 nights in Feb 2025

8/10 Good

Henry Jona Burwell

Liked: Cleanliness, staff & service, property conditions & facilities
I give this resort 4’s across the board. Very friendly staff. The food at the restaurant was decent and so was the service. I recommend this hotel if you are visiting Cartagena.
Stayed 5 nights in Feb 2025

6/10 Okay

Erika

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very clean everywhere but A bit expensive for the service… food was average and the gym wasn’t as shown in pictures.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome in all areas of the hotel. The location is wonderful, right down the street from the airport. I just wished it was an easier way to reset televisions to English, but the Customer Service Rep. did a great job.
Stayed 2 nights in Jan 2025

6/10 Okay

Josh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I visit this beachfront hotel is to lounge and read on the hotel property as the public area you get harassed for massages, drinks, sunglasses, hats etc. Although security is right there, they do not intervene when it is obvious you’re being harassed and do not want the service.
Stayed 1 night in Jan 2025

10/10 Excellent

BORIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD JOB!!!

THANK YOU VERY MUCH FOR YOUR BUSINESS!!!
Stayed 5 nights in Jan 2025

6/10 Okay

Josh

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Went here to relax and read near the beach. The green area was under repair. Lounges not permitted. Moved to the pool lounge to read. Music was too loud to read. Went back to the room. Kindly be respectful of noise pollution. Everyone has their own devices for entertainment, focus on clean spaces, maintained equipment etc.
Stayed 1 night in Jan 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
es lo peor que he visitado
Stayed 3 nights in Jan 2025

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Mariantonieta

Disliked: Property conditions & facilities
The hotel is neglected, dirty walls, the furniture in the room is average, the wood of the furniture is peeled. And in the bathroom and some parts of the hotel it smells bad, like a sewer. Where before one could sunbathe is dirty and full of dirty water,
Stayed 9 nights in Dec 2024

4/10 Poor

Max C

Stayed 5 nights in Dec 2024

10/10 Excellent

Juan S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is one of the best i have had the pleasure of staying at! The level of customer service was beyond what i expected. I will definitely be back and wont be staying anywhere else other than this location when i am in Cartagena. Thank you so much to all the staff for making it a home away from home
Stayed 2 nights in Jan 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Lot to improve

Room wasn't in good condition, towels and bedsheets were yellow and daily cleaning wasn't good
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria De Los Angeles

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024