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Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Enjoy a tranquil retreat with a pool view from our elevated outdoor terrace, featuring comfortable seating and a glass-enclosed pool area.
Stunning lobby with a spacious layout, featuring a staircase and seating areas with comfortable chairs and stools.
Guests can dine al fresco amidst lush greenery and city views.
Relax in our spacious lobby with comfortable seating and a reception desk.
Welcome to Holiday Inn Express, featuring a modern design with a glass facade and a cozy outdoor seating area.

Popular amenities

  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪5 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(48 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

7.8 out of 10
Good
(23 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(24 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Cartagena Bocagrande by IHG

Hotel with free breakfast, a short walk to Bocagrande Beach
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre.
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Cartagena Bocagrande by IHG. During your stay, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Bocagrande Beach and a 5-minute drive from Cartagena de Indias Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express Cartagena Bocagrande by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cartagena Bocagrande by IHG. Self parking is free.

This 4-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM.
Holiday Inn Express Cartagena Bocagrande by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 February to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: COP 110000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 110000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 93 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice! Thank you
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MELRITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that it was on a wide street. Only 1 block away from the beach. Good eateries in walking distance. Staff was very nice & accomodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Virgilio, BOGOTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to close the safe with 800 usd, laptop and table in it. After 3 hrs de I came back, my room was cleaned and all my things were there. That talks really good about people working there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Galo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will book it again and enjoy your stay. Wonderful
Stayed 1 night in Apr 2025

4/10 Poor

Guillermo

Disliked: Cleanliness, staff & service, room comfort

Stay away

Hotel condition is not good, hard beds, small bath, horrible service. The will charge you US $80.00 (300,000 Colombian pesos) per visitor
Stayed 3 nights in Apr 2025

10/10 Excellent

Harish

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is ok but not the best, housekeeping skipped cleaning the room one day, breakfast was not the best, location is good, beds are confortable, staff was friendly, not so great for the price, I will look for better options next time.
Stayed 4 nights in Mar 2025

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday express is a great brand. Everything you need was close at hand. Staff was very polite and helpful. I hit the restaurant downstairs and upstairs same menu everywhere even for room service. The food was not that great though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amina

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFAEL, Guatemala

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viajamos mucho a Cartagena, ya sea por trabajo o vacaciones, es nuestra primera vez en el hotel y ahora será nuestro hotel de preferencia, muy bien ubicado, tienes todo a unos pasos, restaurantes, farmacias, la playa, etc. Las habitaciones muy amplias, cómodas y limpias, el hotel con decoración muy moderna, y muy bien mantenido. El servicio de las personas que te atienden es TOP, siempre con la mejor disposición y amabilidad, conocimos al Gerente del Hotel al momento del check in, fue tan amable que nos hizo sentir como en casa, y es ahí dónde entiendes todo!!Servicio, servicio, servicio!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Stayed 9 nights in Feb 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be , nice Area, great staff
Stayed 3 nights in Mar 2025

8/10 Good

Kaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and convenient location. The staff were incredibly friendly and helpful. Its location is in close proximity to the wall and Getsemaní. Definitely worth the stay!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Basim

Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo, waukegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is some block from the beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
People are friendly, very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and pleasant. Walkable to the beach and other attractions
Stayed 1 night in Mar 2025

2/10 Terrible

Raymond

Stayed 1 night in Feb 2025

10/10 Excellent

Mondale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here at Holiday Inn Express. Can't find any negatives about my experience here. Staff were friendly and accomidating. The facility was clean. Breakfast was great with lots of variety to choose from. I guess the only 1 little thing the hotel should consider is possibly expanding the gym size and add more equipment. Chairs would be nice to have in the gym when using the free weights. Overall, fantastic experience. Looking forward to possibly staying here again in the future.
Stayed 7 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Felt Judged and Unwelcome at This Hotel

I had a disappointing experience with a particular hotel employee. I suffer from back issues, and after a long day of swimming or walking around the city, I needed a therapeutic massage. I arranged for a professional therapist to come to my room—she arrived in her uniform with all her equipment. However, the receptionist called me down to the front desk and began asking uncomfortable and inappropriate questions, such as, "Are you sure she is here only as a therapist?" To avoid any misunderstanding, I booked a male therapist the next day, also dressed professionally in his clinic uniform. Yet, the same receptionist questioned me again in the same manner. By the third day, I realized she was still on duty, and I chose not to book a therapist at all, meaning I had to endure unnecessary pain. I was tempted to confront her about this repeated behavior, but I didn’t want to ruin my vacation. However, I left feeling disappointed and unwelcome. A hotel should respect the well-being and privacy of its guests rather than making them feel uncomfortable for seeking legitimate services.
Stayed 3 nights in Feb 2025

8/10 Good

Maria, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel staff were kind, polite and very helpful in any request specially the girl who help us to check in and out (do not have her name) also I love the Breakfast Buffet. The only thing is that they need to update the coffee machine, hair blow dryer and bath soap containers.
Stayed 7 nights in Jan 2025