A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a corner/local shop are on-site.
Hotel Balcones de Bocagrande offers 24 air-conditioned accommodations, with a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available.
During your stay at Hotel Balcones de Bocagrande, you're just a quick walk from Bocagrande Beach. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
Free Wi-Fi in some public areas
Enjoy a bite to eat at the sushi bar
Amenities include a front desk safe, convenience store and a gift shop
Steps from Bocagrande Beach and a 5-minute drive from Clock Tower
There's a restaurant on site. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Hotel Balcones de Bocagrande.
On-site venue – This sushi bar specialises in sushi and serves lunch and dinner.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Things to do
Shopping
TV in common areas
Family friendly
Grocery/convenience store
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Terrace
Accessibility
No lift
More
Colonial architecture
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
More
Air conditioning
Free local calls
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: noon
Check-out
Check-out before 11 AM
Late check-out fee: COP 25000
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Balcones de Bocagrande
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: COP 25000
Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Balcones Bocagrande
Hotel Balcones
Balcones Bocagrande
Balcones Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel
Hotel Balcones de Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel Cartagena
Hotel Balcones de Bocagrande Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Best part of my stay was the staff. They took excellent care of me and were able to assist w services like tours, activities and dining recs. The breakfast was awesome! Fresh and delicious plus included in the stay.
The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
I was threated with being kicked out of the hotel for reporting it ae unsafe.
Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could.
The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel.
(I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis.
El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.
La estancia en el hotel fue muy agradable para toda la familia, mis hijos, mi esposo y yo. La dueña, nos trató excelente, nos brindó muchas atenciones y nos guió de manera formidable. me gustó su desayuno, sus habitaciones, el lugar es perfecto para todo, desde salir de compras, comer y caminar. Volveré
Ángeles
Verified
6/10 Okay
Frank
4 Jun 2016
Liked: Cleanliness, staff & service, room comfort
Nice old style home close to the beach
Good central place to go everywhere, staff is great and friendly. If you are an spoiled american that likes resort type vacation? this is not for you. If you just need a clean bed and clean bath for a very reasonable price then this place is great.
El hotel es sencillo pero muy lindo. Tiene todas las comodidades y su personal es muy amable y atento, nos facilitaron todo lo que nos disponíamos a hacer! Muy buena ubicación. Recomendable 100%
Veronica
Verified
6/10 Okay
ML
7 Jan 2016
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced motel quality
Overpriced based on peak season price surge. The room was clean, the staff was friendly and the breakfast was delicious but the place could use a new coat of paint. The location was fine, by the beach at bocagrande and 20 min walk from the old city. The biggest complaint we had was no hot water for showers... It got warm but there wasn't a way to control the temperature.
ML
Verified
6/10 Okay
Verified traveller
27 Dec 2015
Liked: Cleanliness, staff & service
Muy buena atención por parte del personal del hotel. La habitación fue cómoda y limpia. No tuvimos problemas con conexión a internet ya que estuvimos hospedados en la habitación cercana a la recepción. En general es un buen lugar, bien ubicado y a un buen precio (comparado con los altos precios que se pueden encontrar en la misma zona en Cartagena)