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Hotel La Gran Via

3.5 star property

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Photo gallery for Hotel La Gran Via

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
Property video
Luxury Room | Minibar, in-room safe, desk, blackout curtains
Luxury Room | Living area | Flat-screen TV
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
5-77 Cra. 5, Cartagena, Bolívar, 130001
  • Place, Castillo Grande Beach
    ‪6 min walk‬
  • Place, Bocagrande Beach
    ‪6 min walk‬
  • Place, El Laguito Beach
    ‪10 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, desk, blackout curtains

Room Standard

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4

View all photos for Double Room Superior With View

Minibar, in-room safe, desk, blackout curtains

Double Room Superior With View

  • 54 sq m
  • Sleeps 4

View all photos for Family Room -8 Guests- Superior With Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Family Room -8 Guests- Superior With Partial Sea View

  • 200 sq m
  • Sleeps 8

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, blackout curtains

Luxury Room

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Suite Deluxe With Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Double Suite Deluxe With Partial Sea View

  • 180 sq m
  • Sleeps 4

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About this property

Hotel La Gran Via

Hotel with free breakfast, 6-minute walk to Bocagrande Beach
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a conference centre are on-site.
Hotel La Gran Via offers 45 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel La Gran Via. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach
  • Cats and dogs welcome for a fee
Some rates at Hotel La Gran Via are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel La Gran Via offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel La Gran Via. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Hotel La Gran Via has a restaurant on site.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel La Gran Via are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Beach toys
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,076 square foot of space)

Outdoors

  • Beach towels
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (75 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gran Vía Cartagena
Gran Vía Cartagena
Hotel la Gran Vía
Hotel La Gran Via Hotel
Hotel La Gran Via Cartagena
Hotel Ayenda La Gran Via 1806
Hotel La Gran Via Hotel Cartagena

Reviews

Hotel La Gran Via Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 208 out of 461 reviews
Rating 8 - Good. 116 out of 461 reviews
Rating 6 - Okay. 63 out of 461 reviews
Rating 4 - Poor. 36 out of 461 reviews
Rating 2 - Terrible. 38 out of 461 reviews

Reviews

10/10 Excellent

Robert Joseph

Liked: Cleanliness
The staff and hotel were great. I had a great time
Stayed 9 nights in Aug 2025

10/10 Excellent

Paul

Stayed 7 nights in Jul 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Cartagena often and stay here only. It’s a great hotel with a fantastic staff. People like Carlos(restaurant manager) make everyone feel like family. Thanks to all of the hotel staff!!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Keydy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The view of the property so beautiful and the front desk very nice, so clean, everything close restaurant and shopping area and of course the beach at just 10 min walking but some of the kitchen staff special girls not nice make feel like they are paying for my food whispering with others when my family try to eat in peace.
Stayed 5 nights in Aug 2025

8/10 Good

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast . The view from the pool is amazing . Rooms are very large and good beds
Pool side
View from the room
Stayed 5 nights in Aug 2025

10/10 Excellent

Eugenia, Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2025

6/10 Okay

Sahila

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel room was very spacious, clean, simple. The woman at the front desk was a little stand-off ish but the rest of the staff was very accommodating. The bellhop and assistant manager were very helpful. The pool is much smaller than it appears in the images. The food was ok, not many options and a little bland. There are a lot of nice restaurants in the area with great affordable meals.
Stayed 4 nights in Jul 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Staff and room very good
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole Janette

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin with this property. when I checked into my hotel, I did not have hot water for a full day. It wasn't fixed until the next day. When I asked for my room to be cleaned while I was at breakfast, I returned to find two maids in my room. One of them questioned me about makeup stains on the bath towels and pillow, which were from my mascara. They spent the next 15 minutes inspecting the sheets and bath towels. I left the room and came back, I found a letter stating that I would need to pay for the bath towels and sheets because of the stains. When it was time to checkout, the hotel employees prevented my shuttle to the airport, from leaving their property. They demanded $100 USD for the stained sheets and towels, which I refused to pay, as I believe that guests naturally get sheets and towels dirty in a hotel. I ended up arguing with the hotel staff for 30 minutes, and by that point, I was already late for my flight. I had to book an Uber outside the hotel, even though I had already paid for the shuttle service. This place is fraudulent and seems to take advantage of its guests never stay at the hotel!!!!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Leosbey, Miami

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Right from the beginning bad communication. We contracted several times the hotel to confirm booking and payment and no clear answer was given. We were charged double for the room. Recepción service no good at all, again bad communication between departments. We talked with Carlos Andres, Quality Manager and no change at all. Breakfast was cold most of the time. Broken sofa and bathroom faucet and nothing was done. Roaches in the bedroom, we have pictures. The room is big with good views but the rest, especially the service was bad. One that we were out, we got one text message from the Manager asking for the issues. Too late, damage was done.
Stayed 4 nights in Jul 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
The room we booked for was not given to us until we spoke to frontdesk. The staff are very friendly and helpful
Stayed 4 nights in Jul 2025

6/10 Okay

Yanela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
TV was out of service, no tv with Wiffi , the wiffi in the hotel was not good signal . No iron , no hair dryer ,
Stayed 7 nights in Jul 2025

8/10 Good

Mariza

Liked: Cleanliness, staff & service
Buen lugar, seguro y economico
Stayed 8 nights in Jul 2025

2/10 Terrible

Phajahn

Stayed 4 nights in Jul 2025

10/10 Excellent

Hebert Palomino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Israel

Stayed 2 nights in Jul 2025

6/10 Okay

Anius

Liked: Cleanliness
Great locations,but the property seem to be old. I would not stay in this property any more because they don't allowing visitors. They charge $30 per visitors
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Stay away from this dump. Bad management. And thet have the nerve to charge for DIRTY TOWELS!!!STAY AWAY
Stayed 4 nights in Jul 2025

6/10 Okay

Leanat

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was close to the beach.
Stayed 2 nights in Jul 2025

8/10 Good

Fabian

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Zuleima

Stayed 2 nights in Jul 2025

10/10 Excellent

Zuleima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerry Adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time in Cartagena. The staff here are amazing people. Great prices and close to the beach.
Stayed 4 nights in Jun 2025

4/10 Poor

Erick Ylario Marquez

Stayed 11 nights in Jun 2025