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Grand Sirenis Cartagena

4.0 star property

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Photo gallery for Grand Sirenis Cartagena

Exterior
Property video
Hot tub, body treatments, body scrubs, facials, manicures and pedicures
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Anillo Vial Manzanillo del Mar, Kilometro 3 - 750, Cartagena, Bolívar
  • Place, Playa Manzanillo
    ‪3 min walk‬
  • Place, Karibana Golf Club
    ‪6 min drive‬
  • Place, Cartagena de Indias Convention Center
    ‪28 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Free minibar, in-room safe, desk, laptop workspace

Superior Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Grand Sirenis Cartagena

All-inclusive hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Grand Sirenis Cartagena offers 147 air-conditioned accommodations with free minibar items and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Grand Sirenis Cartagena, you're just a quick walk from Playa Manzanillo. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, body treatments or massages at the spa
  • Amenities include 2 meeting rooms, a conference centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Playa Manzanillo and 6 minutes by car from Las Ramblas Shopping Center
  • Pets welcome free of charge
Grand Sirenis Cartagena is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Sirenis Cartagena offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 2 meeting rooms available. The business-friendly Grand Sirenis Cartagena also features multilingual staff, a garden, and a lift. Limited free parking is available on a first-come, first-served basis.

This 4-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grand Sirenis Cartagena has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Karmairí Cartagena
Grand Sirenis Karmairi Hotel
Grand Sirenis Karmairi Cartagena
Grand Sirenis Karmairi Hotel Cartagena

Grand Sirenis Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 72 reviews
Rating 8 - Good. 12 out of 72 reviews
Rating 6 - Okay. 9 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 11 out of 72 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Yes the breakfast was fresh, the staff was great maybe a few of them were difficult. They need to notify people of the rules when booking and make sure everything is working properly. This hotel wasn't fair like big name hotels are. I just hope they get better over time.
Stayed 4 nights in Oct 2025

8/10 Good

Hector

Liked: Staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Gabriell

Stayed 4 nights in Oct 2025

8/10 Good

David Allen Cherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice. The staff were friendly. The food options left something to be desired for those that don’t eat red meat. Overall, enjoyable place. The shower is also huge!
Stayed 7 nights in Sep 2025

10/10 Excellent

Yulieth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel que vale la pena ir con la familia y con la pareja
Stayed 2 nights in Oct 2025

8/10 Good

Dajah

Travelled with group
Liked: Staff & service
The food was good, rooms were nice and clean, staff very kind.
Stayed 2 nights in Oct 2025

2/10 Terrible

Christelle

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
The drive to the hotel is a street of sketchy flooded pothole. When I arrived, I noticed several issues with the room, including mold on the walls, a strong mildew odor, stained wood furnishings, and stained drapery with visible black mold. The amenities did not reflect what was presented on Expedia or your website, and even the toilet was not functioning properly. We slipped twice in the pool as they use tile at the bottom of the pool. Overall, the accommodations were not up to the expected standard.
Stayed 4 nights in Oct 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Oct 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful and very accommodating. Building was full of older people, 45+, the food wasn’t the best at all 3/5. If you want a place you can just rest and nothing else, then this location is for you. I now understand why we couldn’t find any videos on TikTok (The age gap)
Stayed 3 nights in Sep 2025

6/10 Okay

Mackenson

Stayed 7 nights in Sep 2025

8/10 Good

Sharnetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, however the mold in the bathroom (shower stall) is what made me have it a 4 star. The food was great Staff we’re exceptionally attentive and helpful even with the language barrier.
Stayed 1 night in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food the variety of fruits. Lots of vegetables and real fruit juices. The area around the pool, definitely needs a better green RUG- its really bad and torn apart. Overall I would stay there again. Luis Ruiz, Editberto, all the dinning and breakfast crew' extremely attentive.
Stayed 5 nights in Sep 2025

2/10 Terrible

Ginny, Corona

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible hotel, first of all the smell of mold in the room was awful, the mini bar in our room was never stocked, At the dining buffets there was limited food, and drinks, I asked the supervisor for a latte at the buffer restaurant and he told me that the lattes were only serve at the bar on the first floor , I asked if it was possible for me to get one and if the waitress could bring it to my dinning table and he told me straight NO, That I has to go my self and get it from the bar which was located on the first floor, terrible customer service. There is a construction going on next to the hotel and the noise and dust is unbearable. The snacks were very limited. I ordered a chicken sandwich and the chicken was not cooked. For dinned they only had raw meat that a supposed chef would put on a grilled without any seasoning only salt and pepper they would put the meet there for like 10 minutes and served it to you uncooked. Please stay away from this hotel. It is a SCAM, FALSE advertising, the property is very deteriorated, and a lot of water filtration from all 3 floors ceiling. Not a save building structure.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chantyel

Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
I loved that everything looked just like the pictures only the outside pool wasn’t really available. Staff was so friendly and helpful and service was amazing!!! The restaurant that took reservation offered amazinggggg food. will recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The best staff and room decoration
Stayed 3 nights in Sep 2025

10/10 Excellent

SANDRA Yokasta, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito y en excelente condiciones. Los empleados muy amable. Lo que no me gustó que no tienen variedad en el menú. Después de eso todo excelente
Stayed 4 nights in Sep 2025

4/10 Poor

julio

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Karla

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 3 nights in Aug 2025

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY FROM THIS HOTEL!!!! If you came across this “5 star hotel”, PLEASE BE INFORMED IT IS THE COMPLETE OPPOSITE!! 1. This hotel is full of locals, therefore if you are from another country, you are not welcomed. All of the staff ignores you and does not greet you nor try to help you. This is NOT for tourists. 2. This so called “resort” is the complete opposite from what Expedia, Viator and Booking websites show. Do not fall for the pictures you see. This is an unsanitary and DANGEROUS HOTEL. You do not get an ocean view. Instead you get a trashy construction view everywhere you go. 3. The rooms- EXTREMELY DISGUSTING, there is mold everywhere you go. You can smell it as soon as you enter the room. They try to cover up the smell with paint, but trust me, if you suffer from sinus allergies, you will immediately become congested and sick once you enter these rooms. 4. Bed bugs- we only stayed one night, and immediately developed rashes all over our bodies from the bed bugs on the sheets. Truly unsanitary. 5. The food- they leave the food out in the lobby for who knows how long. The cups and silverware are all old and nasty. A wine glass is supposed to be clear, NOT yellow. 6. The staff & management, All in all, we have been trying to request our hard-earned money back because we absolutely did not stay past one night, and they HAVE NOT ANSWERED OUR CALLS NOR RETURNED OUR MONEY. HOTEL WILL ROB YOU! They refused to give us any type of paperwork or statement 200$ a night
Stayed 6 nights in Aug 2025

10/10 Excellent

Trenton

Stayed 4 nights in Aug 2025

10/10 Excellent

akeem

Stayed 4 nights in Aug 2025

2/10 Terrible

Rudolph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse hotel u can stay in i cant find 1 good thing about it u cant go to beach at 5 not part of hotel food garbage room moldy staff garbage u starve to death in that hotel 1 day i stood am still fighting fie my refund for the 3 days left i had to leave and stay some were else after the 1st day i dont recoomend this place to anyone dogs live better in the streets than this place and and still trying to get my refund back
Stayed 4 nights in Aug 2025

6/10 Okay

Cesar

Travelled with partner
Disliked: Staff & service, amenities
Staff was very friendly and professional BUT VERY SLOW and not attentive. The room fridge wasn't restocked, tried calling the front desk several times but they never responded. Bars needs more options for mixed drinks and more variety for the buffet. Inside Pool area needs maintenance and more towels. The back pool area towards the beach is small and the downstairs bar is unattended. Small reserved section for the beach but the view is blocked by small vendors and restaurants. The people of work there are always battling for business with the others and can get loud. Overall I wouldn't recommend this location. NEEDS A LOT OF ATTENTION.
Stayed 5 nights in Jul 2025