See all properties

La Passion by Masaya Collection

3.5 star property

Choose dates to view prices

Photo gallery for La Passion by Masaya Collection

Interior
Creator video
Bathroom shower
Interior
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Bolivar Square
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, memory-foam beds, in-room safe, desk

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory-foam beds, in-room safe, desk

Superior Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment in the Historic Center

Apartment in the Historic Center | Premium bedding, memory-foam beds, in-room safe, desk

Apartment in the Historic Center

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Outdoor pool
Palacio del Agua by Faranda Boutique
Cartagena Walled City
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
4.9 out of 5, Exceptional, 67 reviews
The price is CHF 152
14 Jun - 15 Jun
Palacio del Agua by Faranda Boutique

About this property

La Passion by Masaya Collection

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and spa services. Change of towels is available on request
La Passion by Masaya Collection offers 9 air-conditioned accommodations with a safe and a hairdryer. Memory foam beds feature premium bedding. A pillow menu is available. This Cartagena hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at La Passion by Masaya Collection. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Clock Tower and 10 minutes on foot from Cartagena de Indias Convention Center
  • Airport and beach shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, spa services, and a terrace are also featured at the business-friendly La Passion by Masaya Collection.

This 3.5-star Cartagena hotel is smoke free.

Restaurante La Passion – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante La Passion

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1820
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 100000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle
  • Airport shuttle fee per child: COP 50000
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
La Passion by Masaya Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

La Passion Cartagena
La Passion Hotel
La Passion Hotel Cartagena
Passion Hotel
Passion Hotel Cartagena
Passion Cartagena
La Passion Hotel
La Passion by Masaya
La Passion Masaya Collection Hotel
La Passion Masaya Collection Cartagena
La Passion Masaya Collection Hotel Cartagena

La Passion by Masaya Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 205 reviews
Rating 8 - Good. 36 out of 205 reviews
Rating 6 - Okay. 21 out of 205 reviews
Rating 4 - Poor. 6 out of 205 reviews
Rating 2 - Terrible. 4 out of 205 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stylish place
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
A fun and friendly hotel with great staff in an attractive building. However, given the high price, some of the furniture needs to be updated, most especially the beds
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Beautiful old time architecture with modern room features. Rooms smelled amazing, the fresheners were really good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool on the roof, big rooms, close to restaurants and shops Very helpful stuff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant & friendly. Great accomodations. Room was great for 3 persons. Loved the terrass & pool area. Great breakfast. Glad to have AC! Loved the surroundings - easy to get anywhere.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop pool, delicious breakfast, spacious room and convenience of the property.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Cristina

The very best was how attentive the reception staff always were. Angela and the ither girl, were exceptionally friendly and helpful. The room was spotless and very comfortable. Breakfast was simply but delicious and varied. The hotel’s location is fantastic; rooftops everywhere, restaurants, plazas, pharmacies, and shops, are all within easy reach. Love Cartagena😍😍😍. I would definitely stay there again. Cristina A Venezuela
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really good, very close to the center city
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place close to everything good breakfast
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of the old, walled City. The only suggestion I would make to improve it, would be to say that the rooms need fridges!
Stayed 10 nights in Jun 2025
Verified

6/10 Okay

Livia

Disliked: Cleanliness, amenities
Good location in center of old town, close walking to everything. However, the room we stayed in wasn’t very clean, reception staff (Natalia) was quite brusque when we pointed out pubic hair in bathroom - not cleaned, and had a bad mould smell. Ladies at breakfast anazingz
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cozy place. Perfect for couples
Stayed 1 night in May 2024
Verified

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel with excellent service . A/c was terrific .
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Staale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the walled city
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Dimitria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and well-located hotel. From here, you can do almost everything in the Ciudad Amurallada on foot. The hotel is comfortable and nicely decorated. I really enjoyed my room... the bed was comfortable, the shower had a unique design, and the space was generous. The only thing I missed was a mini fridge. The rooftop pool isn’t big, but it’s enough to cool down from the heat. There aren’t many seats protected from the sun, though. Breakfast is generous and delicious, and the ladies who prepare it are very warm and polite. I stayed in a ground-floor room, but if you get a room upstairs, be aware that there is no elevator. The staff is kind and professional. For the price, it’s a good accommodation, and I recommend it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

ana

Liked: Cleanliness, staff & service
Need hand rails for the stairs. Inconvenient for elderly and discapacitated
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
The ability to experience history!
Stayed 1 night in Sep 2023