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Soy Local Insignia

Property class: 3
VIP Access

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Photo gallery for Soy Local Insignia

3 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Superior Room (Colonial) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Interior
Interior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
calle 30 10 13, Getsemani, Cartagena, Getsemani
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Walls of Cartagena
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (Contemporanea)

Room (Contemporanea) | Premium bedding, down duvets, pillow-top beds, minibar

Room (Contemporanea)

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Republicana)

Room (Republicana) | Premium bedding, down duvets, pillow-top beds, minibar

Room (Republicana)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Colonial)

Room (Colonial) | Premium bedding, down duvets, pillow-top beds, minibar

Room (Colonial)

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Colonial)

Superior Room (Colonial) | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (Colonial)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Soy Local Insignia

3 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and concierge services are on-site.
Soy Local Insignia offers 25 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate dining areas. Pillowtop beds feature down duvets and premium bedding. 42-inch Smart televisions come with cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hairdryers can be requested.

3 outdoor swimming pools are on site.
Our customers tell us that they can't get enough of the helpful staff at Soy Local Insignia. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Restaurante Soy Local Ins
  • Continental breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
Soy Local Insignia offers its guests 3 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Soy Local Insignia. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Restaurante Soy Local Ins – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 25,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Soy Local Ins

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 25000 for adults and from COP 25000 for children
  • Airport shuttle fee: COP 50000 per vehicle (return, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Soy Local Insignia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Soy Local Insignia Hotel
Soy Local Insignia Cartagena
Soy Local Insignia Hotel Cartagena

Soy Local Insignia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 296 reviews
Rating 8 - Good. 57 out of 296 reviews
Rating 6 - Okay. 33 out of 296 reviews
Rating 4 - Poor. 9 out of 296 reviews
Rating 2 - Terrible. 18 out of 296 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Javier Andres

Liked: Cleanliness, amenities, property conditions & facilities
I had a good experience, the room was clean, customer service was friendly and helpful. They even let me leave my bags and use their lobby for awhile after I checked out. The breakfast was pretty good and the rooftop area was cool to hangout. Only thing I would complain about was the noise, you can hear Club music late night. But this was expected, it's a busy tourist area. Bring earbuds or just don't come to Colombia if music brothers you lol. Overall I thought it was great value and I look forward to visiting again.
Stayed 4 nights in Jan 2026

8/10 Good

peterson

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff was very nice i had an issue with my toilet but the staff changed my room immediately but over all it was a very great service i would stay there again for sure
Stayed 3 nights in Jan 2026

6/10 Okay

Chuntao

Stayed 2 nights in Dec 2025

2/10 Terrible

Juan

Disliked: Staff & service, amenities
As a platinum member I requested upgrade in my room, they didn't give it to me because according to them they are not even aware of the program. The internet didn't work in the room and cable was down too. The breakfast is bad, no options and the servers had bad attitude like if there were giving breakfast for free. It's very uncomfortable that they say you are only allowed to grab food twice from the 2 plates of food they have.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Rooms are very comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien instalaciones limpias, buena ubicación
Stayed 2 nights in Nov 2025

10/10 Excellent

Yazmin

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

8/10 Good

JOHANNA

Stayed 3 nights in Nov 2025

8/10 Good

JOHANNA

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony, Crompond

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great.
Stayed 6 nights in Nov 2025

2/10 Terrible

Auther

Stayed 7 nights in Nov 2025

10/10 Excellent

Enrique

Stayed 6 nights in Oct 2025

8/10 Good

Jorge

Stayed 2 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

joseph

Stayed 7 nights in Aug 2025

8/10 Good

Maribel

Stayed 4 nights in Sep 2025

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hospedagem é muito melhor do que pelas fotos. Acredito que tenha tido uma reforma! Banheiro e quartos ótimos! Decoração bonita e em uma localização ótima.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 6 nights in Aug 2025

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful property is close to everything
Stayed 7 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would strongly advise against staying at this hotel. My experience was extremely disappointing for several reasons: * **Poor Room Conditions:** The rooms had visible mould and damp, creating an unpleasant and unhealthy environment. Some rooms don’t even have windows, which makes them feel very stuffy and claustrophobic. * **Basic Utilities Unreliable:** There was no electricity for more than two days, and water was unavailable for long periods. This made the stay very uncomfortable and inconvenient. * **Noise Levels:** The noise from both inside and outside the hotel continued until 3–4 a.m. every night, making it nearly impossible to get any rest. * **Hidden Costs:** The hotel charges unexpected fees, such as for replacement room keys, which are only disclosed at checkout. This feels very misleading. * **Maintenance Issues:** Many fixtures and fittings are poorly maintained — for example, toilet seats were loose and in need of repair. * **Lack of Privacy & Security:** Street vendors are allowed to come up to the hotel and approach guests to sell items, which felt intrusive and unprofessional. Overall, the hotel fails to provide even the most basic standards of comfort, safety, and transparency. I would not recommend Soy Local Insignia Hotel to anyone.
Stayed 9 nights in Aug 2025

6/10 Okay

Miquel Angel

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kwadwo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Soy Local was extremely hospitable and allowed me to check in early for my stay. Would highly recommend for anyone needing a last minute stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre-Yves

Stayed 3 nights in Aug 2025