Disappointed by the Lack of Cleanliness
I stayed at this hotel recently and was shocked by the condition of the bathroom. The toilet and shower were visibly dirty, with brown stains and grime that clearly hadnât been addressed before my arrival (see attached photo). Itâs unacceptable for any hotelâregardless of price pointâto neglect basic hygiene. Cleanliness should be a top priority, and unfortunately, this experience left me questioning the overall standards of the property. I hope management takes this seriously and improves their housekeeping protocols.
The proximity to Lakepoint could not have been more perfect. I appreciate the well laid out room. The room had all the comforts of home. The laundry facilities were much appreciated. Made to.order breakfast was awesome to get the day started.
Enjoyed my stay. The front desk person was awesome. I got in late around 8-9pm and he was so professional and kind. The only negative was when I got to my room, the door was cracked open. When I mentioned it to the front desk, they apologized and stated that the cleaning crew probably left it cracked. That should never happen.
Great location for the Lakepoint Sports Complex. The hotel staff is great and are very accommodating. The only issue i saw is the breakfast could use some improvement. Cooks aremt very accommodating.