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Tru By Hilton Cartersville, GA

2.5 star property

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Photo gallery for Tru By Hilton Cartersville, GA

Snack bar
Lobby
Lobby
Desk, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
25 Overlook Parkway, Cartersville, GA, 30121
  • Place, Lakepoint Sports
    ‪4 min drive‬
  • Place, Booth Western Art Museum
    ‪5 min drive‬
  • Place, Allatoona Lake
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Tru By Hilton Cartersville, GA

Hotel in Cartersville with outdoor pool and free breakfast
This hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Tru By Hilton Cartersville, GA offers 174 accommodations with complimentary bathrobes. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Cartersville, GA. During your stay, you'll be within walking distance of Piedmont Cartersville Medical Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from Piedmont Cartersville Medical Center and 6 minutes from Bartow History Museum
  • Cats and dogs welcome for a fee
Tru By Hilton Cartersville, GA offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily.

A 24-hour business centre and coworking spaces are available. The business-friendly Tru By Hilton Cartersville, GA also features a front desk safe and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Cartersville hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 31 August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Cartersville, GA Hotel
Tru By Hilton Cartersville, GA Cartersville
Tru By Hilton Cartersville, GA Hotel Cartersville

Tru By Hilton Cartersville, GA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 365 out of 555 reviews
Rating 8 - Good. 109 out of 555 reviews
Rating 6 - Okay. 42 out of 555 reviews
Rating 4 - Poor. 16 out of 555 reviews
Rating 2 - Terrible. 23 out of 555 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Rooms, Clean Lobby, Nice location off Exit.
Stayed 1 night in Oct 2025

2/10 Terrible

Brandon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold and dirty bathroom and tub
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Stayed 4 nights in Oct 2025

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We never got our room cleaned the first night so no towels to take a shower the next morning and the water was never hot enough to even take a pleasant shower. We complained and our room was cleaned the next day but the water was still cold. Spoke to a few other guests and they said the same thing "No hot water". I would not suggest this hotel !!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Damon, Lake Wylie

Stayed 3 nights in Oct 2025

8/10 Good

April

Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Children running the hallways late at night and early in the morning. Addressed this with the staff and they acted like they didn’t care. Said the walls in this building are cheap and thin
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, neat, there’s a trail right next to hotel that we’re dying to hike! Staying every year on way to HHI
Stayed 1 night in Oct 2025

4/10 Poor

Katelyn

Business traveller
Disliked: Cleanliness, staff & service
Original room that was booked and given to me was not cleaned at all by the time I arrived for checkin (this was at 11:45pm. Checkin started at 3pm that day. Had to go back down to the front desk after opening the room door and discovering that the bed was unmaid, trash was all over the room, tv and lights were left on, etc. They gave me a different room which was a double double room, and I paid for a single king/queen originally. Breakfast was alright. They didnt have many staff to clean up the tables after patrons were done eating so tables were pretty dirty.
Stayed 1 night in Oct 2025

10/10 Excellent

Skylar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay. I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Billiards table!

Clean room, friendly staff. Pool tables were a nice touch
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Stayed 1 night in Oct 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Joohyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Stayed 1 night in Oct 2025

10/10 Excellent

Hyokyum

Stayed 3 nights in Oct 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
First stay at TRU and was very impressed. Modern with some quirky ideas! Breakfast bar was great. Staff exceptiomal
Stayed 1 night in Sep 2025

6/10 Okay

MICHAEL

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet; my room was near the elevators and I thought I thought it would be noisy, but it was relatively quiet. Clean rooms, great showers. Very nice complimentary breakfast. The only small issue, which didn’t affect me, was that the key card generator was down, so it was a technology issue
Stayed 2 nights in Sep 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall opinion

Clean room, extremely comfortable bed, very nice staff and very safe feeling. Only concern i had was the room key systems werent working and my app wouldn't activate my room key. No resolution. But overall was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025